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Hanoi Soul Cafe

$$ - $$$
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Tang 3, So 7 Dinh Tien Hoang, Hanoi 10000, Vietnam
+84 123 422 5859
Website
Today
07:00 - 23:00
Open now
See all hours
Hours:
Sun - Sat 07:00 - 23:00
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130 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Terrigal NSW
Level Contributor
131 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 14 April 2017 via mobile

I have never walked out of a restaurant so frustrated. Food was poor, some dishes even inedible. When I explained this to the manager he just said "no" as if my opinion was invalid and passed me the cheque. No customer service at all. All in all worst experience.

Helpful?
Thank heat57
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 13 April 2017 via mobile

Food was well below average. Wanted a top Vietnamese meal before leaving but left disappointed. Good view but below average food at high prices. Also prices don't include service charge AND vat. Kick in the teeth when the bill arrives after a poor meal. Red wine was also served fridge cold, utter madness.

Helpful?
Thank Alex F
Gympie, Australia
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 9 April 2017 via mobile

We decided to try this place out because of the nice balcony we could see from the street. The view was the only thing good about this place.. The food we had was barely edible. We ordered as advertised "Vietnamese food" it was horrible. The chicken dishes we ordered had big pieces of gristle and were battered and tasted of... More 

Helpful?
Thank TroynAmber
Kure Beach, North Carolina
Level Contributor
164 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 5 April 2017

Enjoyed a couple of drinks on the patio of this restaurant. The view over the lake is lovely. Great watching life passing by in the street below.

Helpful?
Thank livinonanisland
Tehran, Iran
Level Contributor
83 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 4 April 2017

The only advantage of this restaurant is that it's open till late in the evening and in fact it was the main reason we choose this restaurant, However I did not enjoy the food and the service at all.

Helpful?
Thank Mohsen F
Sydney
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 28 March 2017

Be careful with your credit here as in many places in Vietnam. They tried to double charge my food bill .

Helpful?
Thank SandyKum
Korolev, Russia
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 26 March 2017 via mobile

We have ordered two pho bo (2 portions), I had to wait for more then 10 minutes, the coffee was terrible as long as hot chocolate. Beef in the soup was fatty and actually it was not a beef) As a summary we asked a bill, without prior notification we also had to pay VAT and service %. I also... More 

Helpful?
Thank Maximillian89
Halifax, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 13 March 2017 via mobile

After walking the busy streets of hanoi and still feeling a bit worse for wear (only our 3rd day could be the jetlag could be over indulgence!!) we decided for a rooftop coffee. We'd seen this place a few times walking around and thought the view of the lake would be good. We actually ventured into Highland coffee first but... More 

Helpful?
Thank nocker48
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 16 February 2017 via mobile

We decided to go here as it was close to the water puppets show. Having looked at the menu thought it would fit the bill. On getting to the third floor the drab and lacklustre interior should have sent us on our way however we sat. Food was average to poor, we also had incorrect food delivered. Was pricey for... More 

Helpful?
1 Thank Kiwimcc
Level Contributor
13 reviews
5 restaurant reviews
Reviewed 31 January 2017 via mobile

You dont go to Hanoi to avoid heavy noise, and you dont go to a restaurant with a owner yelling and shouting commands to a scared and stresset youg staff.When I in a polite way asked thats if he could not stop we had to leave. He was angry, but shut down. Unfortunately we din not leave, because the dinner... More 

Helpful?
Thank Roger S

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Asian, Vietnamese
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Free Wifi, Reservations
Good for
Child-friendly, View
Open Hours
Sunday
07:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: Tang 3, So 7 Dinh Tien Hoang, Hanoi 10000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +84 123 422 5859

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hanoi Soul Cafe and other visitors
2 questions
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Questions? Get answers from Hanoi Soul Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?