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Dormans Westgate

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Peponi Road, Mwanzi Rd, Nairobi, Kenya
+254 20 2540299
Today
06:00 - 20:30
Closed now
See all hours
Hours:
Sun 06:30 - 20:30
Mon 06:00 - 20:30
Tue 06:30 - 20:30
Wed 06:00 - 20:30
Sat 06:00 - 20:30
More Info
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29 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

The Lady serving me was neither friendly nor she knew what she was doing.. we left and went to Artcafe !! Her face was as if she was not enjoying what she was doing!

Helpful?
Thank Kumar S
Nairobi, Kenya
Level Contributor
105 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Flagship Kenyan coffee brewed for kings and queens! Enjoy the ambiance, simple and fine decoration and breakfast or lunch!

Helpful?
Thank hikwam
Nairobi
Level Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 16 April 2017 via mobile

On a weekend the place seemed a bit low in crowd. ..then it hit me! The service team seemed very bored...service was slow and definitely no Wifi access which in this day and age is a necessity for a coffee shop at a minimum...Well...Can definitely do better than it is for such a beautiful place...On a positive note ..there was... More 

Helpful?
Thank Wikota N
Edmonton, Canada
Level Contributor
156 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 24 March 2017

Dormans has excellent coffee and pastries. The staff are also very friendly. Make sure to stop by for great coffee.

Helpful?
Thank peonygarden
Bangkok, Thailand
Level Contributor
74 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 16 March 2017 via mobile

I ordered sandwich that looks really empty- having one slice of boiled egg & 2 slice of eggplant. Tasteless! Though the salad that served together with the sandwich is good. In the end the server came to give our change that is mistakenly counted. The service should be More aware of this before giving change.

Helpful?
Thank lovemitchieko
Porto, Portugal
Level Contributor
39 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 23 January 2017

So the food and drink is good (as you could expect from a chain in Kenya) but the service is painfully slow. If you order and ice coffee you do not expect to wait 15 minutes, especially when the place is nearly empty. The staff should be trained/motivated to improve the customer experience.

Helpful?
Thank Jon_France_Portugal
Nairobi, Kenya
Level Contributor
648 reviews
401 restaurant reviews
common_n_restaurant_reviews_1bd8 252 helpful votes
Reviewed 5 January 2017

WiFi is free and decent. Coffee is really god - so is the vanilla icecream - but even if the place has a lot of staff -- i counted to 8 people for some 20 tables - the service is very slow.

Helpful?
Thank Hans L
Chicago, Illinois
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Good food, dessert and coffee. They have a special running right now on coffee and dessert! Service is poor and slow.

Helpful?
Thank fdarboe
Level Contributor
47 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 20 September 2016

this cafe is always a pleasure to visit. the staff, the coffee are just as good as you would like. a must try.

Helpful?
Thank Kumeil P
Chicago
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 May 2016

Great place to hang out and get a good cup of coffee. No complaints at all. I'd recommend stopping by if you want a nice latte, coffee or tea and their cake is also great.

Helpful?
Thank Caramia81

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Cafe, Vegetarian Friendly
Meals
Breakfast, Lunch
Restaurant features
Seating, Takeout, Waitstaff
Good for
Child-friendly
Open Hours
Sunday
06:30 - 20:30
Monday
06:00 - 20:30
Tuesday
06:30 - 20:30
Wednesday
06:00 - 20:30
Saturday
06:00 - 20:30
Location and Contact Information
  • Address: Peponi Road, Mwanzi Rd, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 20 2540299

Questions & Answers

Questions? Get answers from Dormans Westgate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?