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Grand Hyatt Steakhouse (Grand Hyatt Hong Kong)

1 Harbour Road | Mezzanine Level, Hong Kong, China
+852 2584 7722
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Overview
  • Excellent64%
  • Very good25%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
“steak” (88 reviews)
“garlic bread” (8 reviews)
Closed Now
All hours
CUISINES
Steakhouse
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Harbour Road | Mezzanine Level, Hong Kong, China
All Details
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Reviews (193)
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1 - 10 of 149 reviews

Reviewed 2 days ago

Stunning fit out and seductive ambience. Fresh oysters, John Stone steaks (winner of the World Steak Championship this year). Very attentive service by well trained and personable team. Prices reasonable for the terrific overall experience. A winner of a restaurant. Particularly good service from Sujin...More

1  Thank watchoutGMs
Reviewed 2 weeks ago

The salad bar has many delicious varieties, we cannot resist to try many of them which made us quite full before we continue onto the main dishes.More

Thank Tracy L
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 2 weeks ago

Dear Tracy L Thank you do much for taking the time review us after your last visit. We completely understand the challenge in trying to resist the Salad Bar temptation!! I hope that despite the large offering on the Salad Bar you were also able...More

Reviewed 2 weeks ago

Celebrated my girlfriend's birthday here. The staff were very helpful and we soon arranged something special for her without any hassle. We were particularly impressed by the salad bar and the hospitality there.More

Thank Matt T
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 2 weeks ago

Dear Matt T Thank you so much for your five star review of our Steakhouse. We are so pleased that you had a wonderful time for your girlfriend's birthday. The Salad Bar is definitely one of our iconic features and it is extremely heartening that...More

Reviewed 3 weeks ago via mobile

Service was good but some staff were super friendly and attentive and experienced others a bit lost Came here for wife's birthday dinner. Ordered quickly as our baby was getting cranky. Steak was ordered medium well (yes sacrilege) but because wife is pregnant. Just wanted...More

Thank EricC238
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 2 weeks ago

Dear EricC238 Thank you for taking the time to review the Grand Hyatt Steakhouse. I would like to apologise for the shortfall that you experienced with regards to your tenderloin on the night in question. We do take these comments very seriously and your response...More

Reviewed 11 July 2017 via mobile

They nailed every single dish we ordered. Great recommendations on choices of food. Fabulous service.More

Thank iSA P
Management response:Responded 4 weeks ago

Dear iSA P, Thank you for your 5 star review of our restaurant and taking the time to share your experience with us. I am very pleased that you enjoyed your evening with us. I am also delighted that you happy with our server's recommendation...More

Reviewed 26 June 2017

Went with my daughter for dinner. The Chateaubriand was cooked to perfection but again I found it a bit small. Mash was great and excellent onion rings. The Sancerre by the glass surprisingly good. Excellent sauces and the truffle mustard is a must try. Service...More

1  Thank angelo65Geneva
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 6 July 2017

Dear angelo65Geneva Thank you so much for your great review of our Steakhouse. It means a lot to us that not only did you take the time to write about us but also for being a loyal customer. I have shared your comments with our...More

Reviewed 23 June 2017

Now, this is a top class restaurant in a top class hotel, in a top class area of Hong Kong. So I do have to say the obvious: service and ambiance is Excellent. The meat was cooked to perfection. And it was excellently aged and...More

Thank TheWholeTruthHK
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 6 July 2017

Dear TheWholeTruthHK Thank you for your extremely detailed review as above. I would like to say firstly that we are very appreciative that you took the time to write and, again, thank you for the wonderful comments with regards to service and ambiance. Secondly, I...More

Reviewed 19 May 2017 via mobile

First of all ... we had a reservation for 8pm, however Singapore Airlines never checked my luggage so I arrived in HK with only flip flops, shorts and the T-shirt I was wearing. We were not guests of the hotel, however they were very accommodating...More

Thank SmokeyDJ
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 21 May 2017

Dear SmokeyDJ Thank you for your excellent review of our Steakhouse as above! It is always very motivating for our associates to read comments like this, and I am sure that Chef will be very pleased to learn that you enjoyed his food so much....More

Reviewed 16 May 2017

Non attentive staff and managers. Not acceptable for a 5 star hotel, very disappointed in this dinner.More

Review collected in partnership with www.chope.co
Thank Boris M
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 21 May 2017

Dear borism241 Thank you for taking the time to leave your review of the Grand Hyatt Steakhouse. I do apologise for our shortfall in service for your last dinner with us. Please note that we do take these comments very seriously, and if you would...More

Reviewed 18 April 2017 via mobile

This was my third time dinner at Grand Hyatt Steskhouse and it was for celebrating my husband's birthday. The salad bar was with a variety of choices, the steak was perfect, juicy and delicious, the best. If you like steak, highly recommend.More

1  Thank Tiffng
jamessandberg, Manager at Grand Hyatt Steakhouse (Grand Hyatt Hong Kong), responded to this reviewResponded 21 May 2017

Dear Tiffng Thank you for taking the time to share your great experience at Grand Hyatt Steakhouse. The Grand Hyatt Steakhouse Team and myself were delighted to read the positive comments as above when celebrating your husbands birthday with us. Tiffng, again, thank you for...More

Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
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Nearby Attractions
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.30 km away
Wan Chai
457 reviews
.24 km away
Hong Kong Convention and Exhibition Centre
317 reviews
.28 km away
Hong Kong Book Fair
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.35 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner
Restaurant features
Seating, Parking Available, Valet Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Discover, Reservations, Waitstaff, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Romantic, Special Occasion Dining, Groups, Business meetings, Child-friendly
Open Hours
Sunday
12:00 - 14:30
18:00 - 22:30
Monday
12:00 - 14:30
18:00 - 22:30
Tuesday
12:00 - 14:30
18:00 - 22:30
Wednesday
12:00 - 14:30
18:00 - 22:30
Thursday
12:00 - 14:30
18:00 - 22:30
Friday
12:00 - 14:30
18:00 - 22:30
Saturday
12:00 - 14:30
18:00 - 22:30
Location and Contact Information
  • Address: 1 Harbour Road | Mezzanine Level, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Wan Chai / Causeway Bay
  • Neighbourhood: Wan Chai / Causeway Bay
  • Phone Number: +852 2584 7722
  • E-mail
Description
Grand Hyatt Steakhouse restaurant features prime cuts of beef from the US, Canada and Japan. Additional offerings include an oyster and seafood bar, an elaborate salad bar, and a stylish cigar room. Grand Hyatt Steakhouse offers guests an extensive wine list featuring 180 labels of superlative international wines as well as well known Tokyo Ice Tea and Washington Martini. non alcohol drinks are available such as Apple Lychee Soda. Highlighted food includes Iberico Ham, French cheese selection and USDA Prime Rib Eye 20oz (for two).
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