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Rosso

#85 of 6,763 Restaurants in Jakarta
Certificate of Excellence
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Kav. 1 Jln. Jendral Sudirman | Shangri-La Jakarta, lobby level, Jakarta 10220, Indonesia
+62 21 29399562
Website
Today
11:30 - 14:30
18:30 - 22:30
Closed now
All hours
Hours:
Sun - Sat 11:30 - 14:30
18:30 - 22:30
More Info
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132 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Jakarta, Indonesia
Level Contributor
21 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2016

I had lunch set at Rosso with my friends. They served italian food, the taste is quite ordinary, although I know they have tried their best, the service was ok, but the atmosphere was nice. Also, I truly wish that they can consider expanding their menu, if not reviving them from scratch, so that they can be competing with many... More 

Review collected in partnership with EZTABLE.com

Helpful?
Thank Yorv9
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Yorv9, Thank you for your compliment to Rosso’s ambience and colleagues’ service. However, I do regret that the food served did not meet your expectation. Your feedback is valuable to us and please be assured that they have been shared to the chef, Gianfranco Pirrone, for consideration and improvement. Please don’t hesitate to contact me at daniel.kaeflein@shangri-la.com should you... More 

Northants
Level Contributor
53 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 23 October 2016

So today, four of us turned up for Sunday Brunch, and this is somewhere we regarded as a special experience, having been many times over the last 10 years! We got there and were shown to a good table, and whilst waiting for service I noticed a notice saying that the food buffet was Rps 490,000 each ++ and wine... More 

Helpful?
Thank Christine L
SLJDMM, Resident Manager at Rosso, responded to this review

Dear Christine L, First of all, thank you for taking the time to share your experience and for your continuous support all these years. I do regret that our new program did not meet your expectation and have made your recent visit to Rosso disappointing. Your feedback is valuable to us and please be assured that it has been shared... More 

1 review
5 of 5 bubbles Reviewed 5 October 2016 via mobile

I had a business lunch at Rosso invites by the local Indonesia team I was visiting. I am 100% Italian, born and raised in Sicily and lunch was so good I decided to come back alone for dinner. My luck, I met the chef Gianfranco Pirrone, who happens to be Sicilian as well (no wonder!). What a great dinner. I... More 

Helpful?
Thank Rosario C
SLJDMM, General Manager at Rosso, responded to this review

Dear Rosario C, Thank you for sharing this heartwarming review. I am glad to know that you’ve had an excellent dining experience at Rosso. Your kind words will be shared with the chef, Gianfranco Pirrone, who will be happy to read your compliment. We appreciate your recommendation and we look forward to delight you again in the future. With Best... More 

Jakarta, Indonesia
Level Contributor
1,111 reviews
308 restaurant reviews
common_n_restaurant_reviews_1bd8 573 helpful votes
4 of 5 bubbles Reviewed 23 September 2016

I was invited to this restaurant for a business dinner. This restaurant is in the Shangrila Hotel. It serve choices of stater and the main courses. The food taste was good. The ambience was nice and the service was not bad.

Helpful?
Thank Darnel-HDI
SLJDMM, General Manager at Rosso, responded to this review

Dear Darnel-HDI, I am glad that your business dinner went well and you enjoyed Rosso’s food and ambience. Thank you for sharing your experience. We look forward to welcoming you back in the future. With Best Regards, Juergen Doerr General Manager More 

Jakarta, Indonesia
Level Contributor
48 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 20 September 2016 via mobile

I started by booking via the Shangri-la website, table for 8 at 1pm on a Sunday. Restaurant called me 4 TIMES to confirm the reservation, which I did. On the last time, I informed them we would be 4 not 8 guests. When we arrived right on time, we were shown to a makeshift table on sofas and a coffee... More 

Helpful?
Thank bjbabe
SLJDMM, General Manager at Rosso, responded to this review

Dear bjbabe, Thank you for taking the time to share your review. I do regret to hear that your recent brunch did not meet your expectation and has made your dining experience rather disappointing. Please be assured that we do not take this issue lightly. I would appreciate if you could contact me at juergen.doerr@shangri-la.com to provide further details so... More 

Singapore, Singapore
Level Contributor
94 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 19 September 2016 via mobile

Shangri La outlets are always favorites in many cities I lived in or visited; Singapore, HongKong, KL, Bangkok, etc. However, Jakarta is not in my list. We visited Rosso for Sunday brunch. Food quality is not impressive. There are many other restaurants providing better quality in Jakarta not only independent restaurants but also 5 star Hotels. We order aglio olio... More 

Helpful?
Thank GreatTaste L
SLJDMM, General Manager at Rosso, responded to this review

Dear GreatTaste L, First of all, thank you for sharing your experience. I do regret that the food and service during Rosso’s Sunday brunch did not meet your expectation and has made your dining experience disappointing. Your feedback is valuable to us and have been shared with the Chef and Rosso’s manager for improvement. My team and I apologize for... More 

Singapore
Level Contributor
244 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 9 September 2016

I visit this restaurant everytime I am in Jkt and stay at Shangrila. This time I was there a little late and I think the service was just not there. I had to remind them to get some bread and had to wait to get their attention. Usually the service is excellent and they are always waiting for you to... More 

Helpful?
Thank babla75
SLJDMM, General Manager at Rosso, responded to this review

Dear babla75, First of all, thank you for sharing your experience. I do regret that your recent visit to Rosso did not meet your expectation. I agree with you that this is not the standard of our service and please be assured that your concern has been shared to Rosso’s chef and team for improvement. Again, we apologize for the... More 

Toronto, Canada
Level Contributor
52 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 August 2016 via mobile

I have been here many times and the food is generally of good quality, but sometimes there can be slip ups. Watch out for mosquitos. Sunday brunch is not to be missed. Much better than downstairs! Lunch semi-buffet is also a good deal.

Helpful?
Thank philandwei
SLJDMM, General Manager at Rosso, responded to this review

Dear philandwei, I am delighted to know that you have enjoyed your dining experience at Rosso. Your feedback regarding the food quality consistency is well noted and have been shared with Rosso’s Chef for improvement. We look forward to welcoming you back in the near future. With Best Regards, Juergen Doerr General Manager More 

Jakarta, Indonesia
Level Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 16 July 2016 via mobile

Saturday lunch with family. Environment is very nice, service is excellent. Inside Shangrila Hotel Jakarta. Try the black pizza. The pasta was also good.

Helpful?
Thank jokochen
SLJDMM, General Manager at Rosso, responded to this review

Dear jokochen, I am delighted to know that Rosso’s options of food and our colleague’s service has made your dining experience excellent. We look forward to welcoming you back in the future. With Best Regards, Juergen Doerr General Manager More 

Jakarta, Indonesia
Level Contributor
17 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 July 2016

Went there for buffet lunch, service was excellent, food was Good, they kept on coming and I can't resist to take. My favorite is the salad bar that offer you a proper salad variation. The pasta is also just "right" on both size and taste. The ambient is excellent, tranquil environment as it located at one of hotel's corner. Good... More 

Helpful?
Thank NK200075

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$200
Cuisine
Italian, Mediterranean, European, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Romantic, Business meetings
Open Hours
Sunday
11:30 - 14:30
18:30 - 22:30
Monday
11:30 - 14:30
18:30 - 22:30
Tuesday
11:30 - 14:30
18:30 - 22:30
Wednesday
11:30 - 14:30
18:30 - 22:30
Thursday
11:30 - 14:30
18:30 - 22:30
Friday
11:30 - 14:30
18:30 - 22:30
Saturday
11:30 - 14:30
18:30 - 22:30
Location and Contact Information
  • Address: Kav. 1 Jln. Jendral Sudirman | Shangri-La Jakarta, lobby level, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
Description
Meaning "red" in Italian, Rosso represents passion, warmth and elegance. The restaurant offers sensational yet authentic Italian cuisine, a combination designed to stimulate the well-known Italian passion for vibrant lifestyle and food.

Questions & Answers

Questions? Get answers from Rosso staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?