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COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (221)
All photos (221)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Travel safe during COVID-19
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What you can expect during your visit
Face masks required for staff in public areas
Hand sanitiser available to guests & staff
Daily temperature and symptom checks for staff
Socially distanced dining tables
Staff required to regularly wash hands
Tables disinfected between guests
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
First time visiting the Kwee Zeen. Caught up with a friend whom I have not seen for more than 10 years. Very friendly staff and explained the dishes on the menu. Going the extra miles to meet guest request.
Visited with my wife before lock down.
A huge let down (at least for our expectations with this brand of hotel). Unattentive service, lack of service staff, untidy dining room and mediocre food.
Can't recommend at all.
The hotel is beautiful though and reception staff...were helpful.More
We went on a birthday celebration on a Wednesday. The service was so poor. I asked to see the manager and the waiters were let’s say, not equipped in this profession. Finally I went and did see the manager and asked about the birthday cake...which I pre-booked.
Do you know, through out the dinner, we never saw him.
Empty restaurant, but finally an elderly Indian waiter served us and it was fine. He was attentive but the rest wasn’t. The food was good. Everything we ordered was delicious.
Wished the service could be better.
Had a late lunch here at Kwee Zeen and was attended to by Sous Chef Ms Jennifer Ho. She was very welcoming and friendly and explained our meals to us. Thank you so much for making out experience here at sofitel so nice =) we...would highly recommend everyone who visits to have a meal here!More
Followed hotel’s recommendation and came at 7am to avoid the crowd. Limited menu. Waited 10min to get a seat because there was nobody at the entrance. Sat outside, waited 20min, nobody came to take our orders. Realised everyone outside has not gotten their orders taken....Moved in, waited 10min, only to have a rude waiter take our orders. Dude was mumbling into his mask and giving confused looks, then repeated the wrong orders. The whole time, other tables looked pissed and many had to approach the waiters themselves and invite him/ her to their table. A dad complained about his kid’s food being undercooked. It’s now 8am and we haven’t gotten any food yet. Ha ha ha.More
Ate at Kwee Zeen. Tried the Claypot Pork and a range of their desserts. It was delicious. The meat was succulent and tender while the desserts lived up to my expectations. Aini, one of the servers provided excellent service.
Had breakfast here yesterday. we used the AccorPlus benefit as our room didnt come with breakfast. Reception is strict on tracetogether check in, unlike the situation at the main hotel entrance. We sat outside since weather was great, not much choice for breakfast but it...came decent size, we ordered classic American style with egg + bacon, hashbrown etc and food came out warm. The bread basket was warm too which is really nice. Drinks are included with breakfast set and its free flow, so we ordered a few glasses of fresh juices. The young lady who served us was really friendly.More
Stayed recently at Sofitel Sentosa and for lunch my wife and I had the Fish curry and the butter chicken. Chef Poem is truly magical chef and the spices and flavours of the dishes are well balanced and makes you wanna come back. The attentive...and kind service by the two waiters Suman and Sudip made it a perfect experience. We shall be back.More