I had a staycation from 23rd to 25th February at Sofitel Hotel and would really like to appreciate the excellent service from the staff and delicious meals. Everything was made vegan and without alliums (onion and garlic) throughout our stay.
Would like to specifically thank...Sudip, Kour, Chef Prem and Chef Pravin and Manager Shane.
On our first day, we approached Sudip and Kour from Kwee Zeen - on our special dietary needs. They were absolutely helpful and prompt in checking with the Chefs and proposing options to cater specifically for us. Truly grateful for them for making us feel so welcomed.
On 23rd Feb dinner we had delicious fried beehoon noodles, fried rice, naan and indian curry. Sudip was so kind to take the initiative to check on us on how was the food and also what we would like to have for breakfast the next day.
For 24th & 25th Feb breakfast, they catered special Indian set meals for us consisting of (1) idly, tomato chutney, sambar & upma (2) Prata, dhal, poha & tomato chutney. It was so yummy!!! As usual Sudip kindly came around to check on us. We got a chance to meet Chef Pravin & Manager Shane. We also took other items from the breakfast buffet - salad, fruits, fresh juice, yoghurt, bread, hot drinks etc. Such a great breakfast!
Overall we felt so welcomed and pampered by the excellent service. It's not everyday that people with special dietary needs get such 5 star service 😁 (Tears of joy haha) Sudip was truly extra helpful - he definitely went above and beyond in taking care of us. Thank you.More