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#1,004 of 10,151 Restaurants in Singapore
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Central Area/City Area
0.4 km from Chinatown
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Reviews (143)
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All reviews beef tartare burger great drinks sitting at the bar service staff eo atlas
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Reviewed 3 days ago

Thought we were going to have a good time, but it turned out to be a complete nightmare. We spent close to $300 (6 drinks and 4 dishes) to get chased out within 2 hours. The staff each took turns to come and get us...to leave. We were treated with hostility even though it was never our intention to overstay our welcome. They repeatedly tried to clear my friend's food while she was still eating (her fork had fries). The main course took a while to be served and the portion was quite large, so she needed time to finish. Even though she was already rushing when they first started chasing us, the staff showed zero empathy. Eventually, she abandoned the unfinished food and chugged down a $26++ cocktail. Service: - Even though we were a party of 3 who reserved the 7pm slot (where people are likely to have dinner), we were seated at a small bar table instead of the dining tables at the back. - The music got very loud as the night progressed. When I politely asked if it was possible to reduce the volume slightly, the immediate answer was a resolute no. After seeing how taken aback I was, the female server said she would check. She did turn it down slightly but I think the experience was quite uncalled for. - They ran a full house and the staff were visibily stressed. It was also very hard to catch their attention. Food: - Avoid the corn dogs - it was $12++ for 5 tiny ones. - Drinks are good but also pricey - ranging from $26-32 (they have a $20 nightly special which is great to start with). - Pasta and burger are delicious - if only I got to finish my sweet potato fries!More

Review collected in partnership with www.chope.co
Date of visit: May 2022
Reviewed 18 April 2022

We made a (not last minute) reservation for 4 for dinner, aware of the fact that any kind of table could be assigned we asked for an indoor table.We found we were given a bar table about 60cmX60cm. As there were tables available we asked...if we could be moved saying we were all very hungry and would be ordering quite a bit of food as well as drinks. The waitstaff was very kind, knowledgeable and decent. However the explanations which I assume are not their thoughts were not reasonable. Then came a lady - the manager? Owner? Queen? She had an interesting demeanour, hugging some customers while rolling eyes and glaring at others. We were in the second category. Basically she said it is written on the web and we get what we get and that we should suck it up. Believe it or not we did, it was a Friday night at 9pm so we kind of had to. Then I asked the guys at the door, who were also kind and reasonable, if we could have friends join is for drinks after we were done with our dinner at about 10:30pm. The said they would check then said that would be fine. Our friends came, we ordered more drinks. Then we were approached by the waitstaff to ask us to move to another table closer to the door, it was the exact same table, same distance to the bar and other tables and same size. We were given several reasons: - safe distancing - change of pax number - other reservation All of which were quite illogical. Then “the lady” cane and said we had to and they were not asking the guy at the door backed this up. Drinks in hand we moved. The music was great the ambiance was nice, it was about 10:50 and we ordered another round of drinks, the order was taken (and drinks arrived shortly) but at 10:55 the guy at the door came along to say we had to leave at 11pm sharp as the table was reserved for other guests! I understand the 2 hour seating rule but a 9pm reservation with drinks and food flowing… would they be moved? Really? And if we were going to be asked to leave wouldn’t it be more appropriate to let us know when we were placing the order for the last round of drinks? Again the guy at the door showed up, we might as well have invited him to dine with us that’s how much of him we saw…. Said we HAD to leave there was no other option, “the lady” was glaring from a distance. We paid the check which was hard to get, the staff were not at all apologetic about anything and we were ushered out as if we had done something wrong.More

Review collected in partnership with www.chope.co
Date of visit: April 2022
Reviewed 4 April 2022

The manager was extremely rude and disrespectful when we simply asked for our table since we were not seated 20 minutes after our reservation. They were clearly allowing other people but were being difficult with some of us waiting outside despite having paid for the...reservation. Decided to cut our losses and lose the payment because of the poor treatment. Definitely not coming back again.More

Review collected in partnership with www.chope.co
Date of visit: April 2022
Reviewed 17 March 2022 via mobile

The level of service here is dismal. The waitress with glasses is condescending and unhelpful. She plainly shouldnt be in the services industry. I introduced my business clients to this place (after raving about EO) and was criticized by them for the horrible service. Very...embarrassing. Eating here is like being under the gun and harassed as the waitress pestered us to order food 50 entire minutes before the end of our time slot. We were even the largest group out of all of the tables. We just left early and went on to the Moonstone Bar right next door. Super friendly and better food.More

Date of visit: March 2022
Reviewed 22 February 2022

We were a table of 5 and shown a table for 2. When we asked for a bigger table or why smaller groups were on tables twice the size of ours we were told nothing can be done and told by the manager to leave...if we didn’t like it. This was very poor planning on the restaurants part. If you don’t have enough tables don’t have too many people for the space. A birthday dinner ruined by the managerMore

Review collected in partnership with www.chope.co
Date of visit: February 2022
Reviewed 15 February 2022

First time visiting the bar, thought it will be a pretty cool place since it was named top 50 bars. But ended up when I was there, the bartender was talking so loudly to the customer (friend) and one of them had their mask down...while making drinks. I was told to wait at the high tables as there were clearing the lower tables after a flea event. So when my food came, I told the waitress that I had inform another colleague that I would like to shift to the lower tables. They told me to wait 5-10 more minutes as there are still clearing, but as I was observing I didn’t see them do any what they so called ‘clearing the place’. The music was so loud, the bartenders are like talking and laughing so loudly to their group of friends that were sitting at the bar counter. What a disappointed experience. Was hoping to give it a little chance that it will be better even after reading the bad reviews by other customer previously. And well, it was kind of true. Not going back there anymoreMore

Review collected in partnership with www.chope.co
Date of visit: February 2022
Reviewed 23 January 2022

We booked 2 weeks before and we got inproper seats. And the bouncer and general manager keep coming us and threathen us. Not doing this to other guests who came with caucasian male. I cannot believe this really happened in Singapore. A huge disappointment. Offended...but more scared. Big bad karma for them.More

Date of visit: January 2022
Reviewed 9 January 2022

Drinks were amazing, service was awesome and the ambience + music was fantastic. Would totes return for multiple more visits!

Review collected in partnership with www.chope.co
Date of visit: January 2022
Reviewed 20 December 2021

One of the most rude service I got in Singapore. Felt as I was there to serve the door man and had to explain myself so much for something which should be granted

Review collected in partnership with www.chope.co
Date of visit: December 2021
Reviewed 7 December 2021

Unfriendly staff. Super noisy like wet market. The waitress almost hit my friend with the water while my friend was talking & moving her hands around with her back facing where the waitress walking over. The waitress stared at my friend one kind as if...she was wrong.More

Review collected in partnership with www.chope.co
Date of visit: December 2021
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Employees Only is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4