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Soup Restaurant Raffles Hotel Arcade

$$ - $$$
Downtown Core
Chinese, Asian, Soups, Singaporean
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328 North Bridge Road Raffles Shopping Arcade Unit #01-10 | Raffles Hotel Arcade, Singapore 188719, Singapore
+65 6333 9388
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55 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Singapore, Singapore
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 11 February 2017

The food was good. But the service was rather poor. Unfitting of the location at raffles hotel. Eg. Service was slow. Waitresses didn't bother to change the plates in between dishes when the plates were obviously piled up with bones. Waitresses were slow and non-attentive to our simple request for another saucer of chopped green Chilli asking why we need... More 

Review collected in partnership with www.chope.co

Helpful?
Thank PuaySze
Singapore
1 review
3 of 5 bubbles Reviewed 10 February 2017

Limited menu during CNY period. Both their signature dishes - Samsui chicken and ah gong vegetable not as good as before - too hard.

Review collected in partnership with www.chope.co

Helpful?
Thank Twins L
Singapore
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 18 January 2017

Service was slow, food was ex and worse, not of quality at all!! What a waste of $$ and time!! Pls do not go!

Review collected in partnership with www.chope.co

Helpful?
Thank xin x
Cedar Creek, Australia
Level Contributor
54 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

When seeking a dinner recommendation from our hotel concierge, we heard the story of the Samsui women who came to Singapore from China to work in the early 1900s. They were primarily labourers and highly principled, generally rejecting jobs of a seedy nature even if it meant no income at all. Apparently these women became known for a specific steamed... More 

Helpful?
Thank PeterGKing
Singapore
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 22 December 2016

The signature Samsui chicken dish was disappointing. The chicken was the toughest I've ever had in any Soup Restaurant in the rest of Singapore. The Ah Gong Sweet Potato leaves were chewy unlike the melt in the mouth ones elsewhere as well. We brought our out of town guests there & no one was over-awed by the signature dishes. Instead... More 

Review collected in partnership with www.chope.co

Helpful?
Thank Lynette C
Singapore
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 November 2016

I was a regualr at other soup restaurant. And we have decided to try this new one at Raffles Hotel. Very happy with their service. The staff was friendly polite and attentive. And maybe its just me, i find that the food there is nicer than other soup restaurants. Perhaps because there are not many people there and the chef... More 

Review collected in partnership with www.chope.co

Helpful?
Thank Alexis Y
Hertfordshire, United Kingdom
Level Contributor
684 reviews
319 restaurant reviews
common_n_restaurant_reviews_1bd8 291 helpful votes
3 of 5 bubbles Reviewed 18 October 2016 via mobile

The food is average but the service could be improved by being more friendly. The location is good but the atmosphere is a bit on the cold side. Ideally for larger groups. Not a good intimate setting for couples or budding romances.

Helpful?
Thank JH72
Level Contributor
81 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 August 2016 via mobile

Inspired by Samsui lady and chinatown of Singapore, our experience in the Soup Restaurant was very authentic. It is located in Raffles hotel on the street side (opposite to Raffles City Center). The decor is based on traditional Singaporean style with private corners and glass tables displaying antique cutlery and jewelry boxes. We came here for lunch and were really... More 

Helpful?
Thank SandraN1
Yokohama, Japan
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 11 August 2016

This restaurant is famouce of ginger chicken and many shops in Singapore. Here opend last month at Raffles Hotel Arcade. Tea is free at lunch untill the end of August. They say one beer is free for dinner untill the end of August too. Here is good furnirure and staffs look loke hotel restairant staff not different other shops. We... More 

Helpful?
1 Thank Hiroshi317
Aix en Provence
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 10 August 2016 via mobile

I Have never experienced such a bad restaurant Food was good but .... Awful service Too long 1 h to receive our meals They forgot One dish .... They are very good at saying sorry for that, sorry for that, ... And finally many mistakes in The bill !!! A real déception

Helpful?
Thank 369AR

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Chinese, Asian, Soups, Singaporean
Meals
Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Child-friendly
Location and Contact Information
  • Address: 328 North Bridge Road Raffles Shopping Arcade Unit #01-10 | Raffles Hotel Arcade, Singapore 188719, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Downtown Core
  • Neighbourhood: Downtown Core
  • Phone Number: +65 6333 9388

Questions & Answers

Questions? Get answers from Soup Restaurant Raffles Hotel Arcade staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?