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Went for their Penang Cuisine buffet. Had one of my best dining experience. Sumptuous and warm food was served very quickly. We were served by a Ms Ria who was really helpful and thoughtful... Will definitely come back again. Highly recommended 👍
This place used to be THE place for great Penang food. Today, it charges fifty dollars for unlimited servings of very ordinary food from a very limited menu which most hawkers can beat.
We fully understand the need to renovate the restaurant and put diners...in a small ballroom. We appreciate the efforts of the friendly, hardworking staff. The hallmark of a decent Penang restaurant is a good bowl of Assam laksa but what we had was a huge watery letdown. So was the tiniest bowl of chee cheong fun and bland popiah.
I urge the restaurant to take the many feedback in TA seriously rather than give standard management responses to “look into the matter” and “pass on the feedback” but nothing gets done.
We look forward to a time it finds its way and lives up to its past glory.More
Was disappointed that the original venue is having renovation so it was a makeshift small part of a ballroom. Not just that, the sound of drilling is audible though I went for dinner at 730pm. Some of the dishes are very nice and some are...not up to my expectations. Bengawan Solo’s Nonya kueh taste much better. I realised when I compared the menu shown in Chope app and their menu. Some of the dishes are missing. The only consolation is the service of the staff are good and friendly.More
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Being Penangites now localised in Singapore, childhood yesteryear Penang food cravings were always satiated by a trip here, and the wider family has been a strong supporter and proponent of Princess Terrace. The Penang community was close one before, and my mother knew the old...GM Mr Yeoh from decades ago.
It’s clear the pandemic has hurled challenges on F&B establishment of the most intense sort, but we were heartbroken at the drastically plummeted standards this once grand old dame is now displaying when we visited this weekend. Firstly, the meal is hosted in the conference room next to Tien Court, with a substantially reduced menu prepared .. or so they say.. on an ala carte basis, with draws such as apom bokwa banished from the offering. The offering, excluding dessert, was barely 20 dishes in total.
We were served cold clammy fried chicken, and cereal,prawns, and old fried char kway teow with shriveled stringy bean sprouts clearly fried and left sitting a good while ago. We couldn’t eat any of that and sent these dishes back to the kitchen. The new plate of char kway teow that came was improved but the other two hot dishes continued to disappoint. The pie tee and popiah was distinctly void of any prawns at all, despite the description in the venue, which was a big difference from the normal buffet offering. Very basic, and far from Lux…. Other clear cost saving stinge-ing displays were .. no rose Apple or green mango for rojak, no condiments like achar, no tau hua beancurd even through it was a key item in the already drastically reduced dessert menu, Nonya kueh offering was reduced to a measly selection of 3. The chendol did not use fresh coconut milk, and came in A hardened ball of impenetrable ice (likely pre,prepared to save time rather than shaved to order), instead of the soft ice shavingGs it should have been. We had to leave that uneaten. The chicken for the chicken rice was hard and dry, and could not light a candle to your typical $3 hawker centre offering.
After patronising so frequently and so loyally for nearly a couple of decades, this fall from grace, and the disappointment in its execution and quality has had us painfully acknowledge that we will not be returning. And to charge $50 per person for that plummeting quality and decreased range of food borders on the outrageous. There was only one other table occupied when we arrived,.
Go to the Penang stall at ABC Food centre at Redhill for your next very basic Penang food crave.. you’ll feel less disappointed that way.More
Date of visit: August 2021
Pioneer51845351274, Owner at Princess Terrace Authentic Penang Food, responded to this reviewResponded 19 August 2021
Greetings from Princess Terrace Authentic Penang Cuisine! Thank you very much for taking the time to write a review to highlight your concern.
We regret to hear of your experience and would like to apologize for any shortfalls which you had encountered at...More