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Ratings and reviews

#104 of 1,773 Chinese in Singapore
RATINGS
Food
Service
Value

Details

CUISINES
Chinese, Asian, Singaporean
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (61)
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Traveller rating
39
18
1
0
0
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LanguageEnglish
Traveller rating
39
18
1
0
0
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Reviewed 11 May 2021 via mobile

We had dinner with our kids (one in a high chair) on the occasion of my wife’s birthday. The service was exemplary with Wei Jie going above and beyond to make us comfortable, advice on the food and walk us through the right way to...enjoy a true hotpot!! Clearly the staff are very well trained. The food was excellent in both quality and taste. Recommend the chicken soup and spicy soup with any chosen assortment of meats and veggies. A truly remarkable and memorable evening!!More

Date of visit: May 2021
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Reviewed 11 March 2020 via mobile

A really fun experience where you get to choose your own bases, what you cook in them and even make your own sauce! We chose mushroom and szechuan Soup bases both of which were good. The Szechuan is spicy and tingly but you can choose...your heat level. There are lots of choices from protein to veggies and noodles to cook in them. A noodle maker will come to your table and stretch and twirl your noodles before putting them in your base of choice. Service is fantastic and the place is spotless.More

Date of visit: March 2020
Helpful?3  
Reviewed 31 December 2019

Great place for celebration. Great atmosphere and service. Be prepared to wait for quite a while as there are many people at any point of time queueing for the foods. Like that you can actually mixed ingredients to create your own sauces.

Date of visit: December 2019
Helpful?2  
Reviewed 19 October 2019

I was lucky enough to have a seat since I didn't have to wait for que (pro of solo eating) You can select variety of soup up to 4 different soups, keep in mind that each soup costs differenly. I would suggest the chicken soup...and sichuan spicy soup. Service is amazing which the staff are really taking care of you. Each main set is for large serving, so please be careful to order cause you might end up too full to complete your meal. (the main dish is a la carte, not buffet !) Fruit, seasonal source and tofu pudding are all-you-eat. Their food is fresh and good quality, so enjoy.More

Date of visit: October 2019
Helpful?2  
Reviewed 29 September 2019 via mobile

I really loved the food and service. With a happy stomach after I walked out and took one strawberry ice cream away. Then after I had a few bites of the ice cream, I found a black bug inside...

Date of visit: September 2019
Helpful?2  
Reviewed 19 August 2019 via mobile

Excellent soup bases, there are plenty to choose from the menu. Lovely service crew who are very attentive to the customer's needs. Food is portioned as half for 2 and portion for more. The huge variety of sauces and freshly cut fruits that are on...free flow. Lovely hot pot place !More

Date of visit: August 2019
Helpful?2  
Reviewed 4 July 2019 via mobile

The service here is another level. Staff are really attentive and courteous. Food here is great too! ABSOLUTELY love the spicy broth and la mian

Date of visit: July 2019
Helpful?1  
Reviewed 24 June 2019

Food was standard, but the service could get Abit annoying at times after we said we know what to do. Told me got ice cream, but came back and brought back popcorn as an apology.

Date of visit: June 2019
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Reviewed 15 June 2019 via mobile

Even after getting a public listing, the group of restaurants were able to maintain the same old standard that it is well known for. The food quality is too-notch, service is impeccable. We ordered the mala, San sian and the tomato broth. All three broth...was fantastic. Do take note that the prices are not cheap and the queue can get pretty long.More

Date of visit: June 2019
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Reviewed 17 May 2019 via mobile

It’s always a pleasant experience at H D L. Service is good. The waiting time is probably the only complaint. They serve you snacks, you can play games, do manicure and kids have a playground. Food: not the best. But the experience of dining there...beats everything else.More

Date of visit: May 2019
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Frequently Asked Questions about Haidilao Hot Pot

Haidilao Hot Pot is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4