Having seafood from a bucket was a new and enjoyable experience for us. Came with a mini bucket of delicious pilaf rice. Customer service was so so tho the restaurant wasn't packed. Didn't understand why they gave us a meat tenderiser to crack the crab...shell. Only passed us a crab shell cracker until we asked. Four stars for the food.More

If you want to really eat seafood, I will suggest going over to East Coast Seafood centre instead. The staff doesn't seem motivated.

Perhaps if the management can have this "undercover boss" discovery, you may have better understanding on the issues from customers' perceptive.Supoosed to be a happy birthday occasion but it left all of us a unpleasant memory. Its an overpriced "Fast food" joint whereby customers have...to self-helped everything. Seems to be under staffing situation which caused the crew to display such wpoor service standardMore

Soulless fake friendly staffs and overpriced. Food was mediocre. Service was extremely horrible. We were rushed to gobble up $200plus worth of seafood within one & half hour. Thank God none of us got chocked with lobster shells! Nobody should pay this much money to...be unhappy on their birthdays. First and last patronising.More

The crabs and prawns are fresh but the potatoes are not well cooked, on the hard side. Will be better if COW can supply a heavier hammer instead of the wooden hammer. Not much services rendered, you order and collect your order on your own.

waited 1 hour for only 2 dishes order .. too long waiting time disappointed us & taste also different from previous visit..

This is my 3rd visit with my family. The food was good. Eating style -- almost all by hands -- is interesting and fun. I would like to suggest that a heavy hammer be supplied instead of the light-weight wooden one