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Hours
Sun
7:00 am - 10:30 pm
Mon
7:00 am - 12:00 am
Tue
7:00 am - 10:30 pm
Wed
7:00 am - 10:30 pm
Thu
7:00 am - 10:30 pm
Fri
7:00 am - 10:30 pm
Sat
7:00 am - 10:30 pm
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$12.00 – $50.00
CUISINES
Asian, Singaporean
Special Diets
Vegetarian friendly
meals, features
Is this restaurant romantic?
Details
About
An enticing array of local heritage hawker dishes, available at breakfast, lunch and dinner and made with fine quality ingredients, is what to expect at The Lobby Lounge. These include Bak Kut Teh, Bak Chor Mee, Hainanese Chicken Rice, Katong Laksa, and Fish Soup. Come by for breakfast, too, where local favourites such Soft Boiled Egg with Kaya Toast, Roti Prata and Carrot Cake are on the menu. Each dish has been carefully selected with the help of popular local food writer, Dr. Leslie Tay, who helms the blog ieatishootipost.sg, and also the help of Shangri-La’s culinary team, in collaboration with the experienced hawkers of each dish. Afternoon tea features local savoury pastries and sweet desserts on a 3-tier set, served on pretty Peranakan crockery. Enjoy a nightcap in the luxe setting with specially curated local craft beer and an extensive wine list.
PRICE RANGE
$12.00 – $50.00
CUISINES
Asian, Singaporean
Special Diets
Vegetarian friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
FEATURES
Reservations, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, American Express, Mastercard, Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service
Contribute
4.5
248 reviews
Excellent
190
Very good
31
Average
13
Poor
9
Terrible
5
teaearlgreyhot
Singapore103 contributions
Jan 2020 • family
A glorious breakfast on weekends and public holidays that has perfect variety of local breakfast dishes, that follows the recipes of various legendary hawker stalls from around the island, delicious local drinks, and of course, that perfect Shangri-La service. You would be hard pressed to find a better breakfast place on weekends if you are looking to have your hawker fix satisfied, but don't want to brave the crowds, or simply want to pamper yourself a bit (as of course, compared to the hawker centres, this place is a more expensive). Absolutely recommend it.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear teaearlgreyhot,
Thank you for your kind words, we're flattered to receive such compliments from you.
We are delighted that you had such an enjoyable dining experience with us at The Lobby Lounge over good food and top-notch service. Such warm compliments always motivates the team to go the extra mile to make our guests happy.
We certainly look forward to having you with us again over delicious food.
Best Regards,
Belinda Muda
Restaurant Manager
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy Wong
1 contribution
Feb 2020 • none
The quality of the food was superb and reasonably priced. The best part was with the friendly and accommodating staff, who are knowledgeable about the food and beverage selections as well as giving some recommendations on beverage and food to try.
Many thanks to Ms Thao and Ms Katrina for their excellent service.
This place is highly recommended.
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Andy,
Thank you for your kind review! We're delighted to know that you enjoyed your time with us over good food and service. Your warm compliments are deeply appreciated and they will be conveyed to the team. We look forward to welcoming you again soon!
Best Regards,
Belinda Muda
Restaurant Manager
Written 15 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
luxetrip
Redwood City371 contributions
Feb 2020 • none
What a lovely and authentic Singapore food experience! The lounge itself is beautiful with stunning views of the gardens and waterfall. Very sophisticated yet cozy table settings. And the staff is outstanding and friendly! We loved all of the selections and the made to order kaya toasts. We felt very well taken care of---our tea and drinks were constantly replenished. Highly recommended!
Written 30 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fearless614789
1 contribution
Mar 2021 • none
Staff are friendly, we were allowed to go in to the restaurant before 3pm, unlike some of the hotels who are very rigid with this. Recently visited Lime restaurant for their high tea, and all of us had to queue outside and not allowed to enter till 3pm and no communication from the staff. Shangri-la did a good job on this. Food is good and staff attended to us promptly. Overall, everything is good, i will definitely be back again!
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 28 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Fearless614789,
Thank you for taking the time to write this positive review! We are delighted to hear that our colleagues were extremely attentive to you during your visit. We will definitely convey the compliments to them. Such warm compliments always motivates the team to go the extra mile to make our guests happy.
We certainly look forward to having you with us again very soon.
Regards,
Belinda
The Lobby Lounge Manager
Written 29 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cassakating
Singapore99 contributions
Sept 2020 • friends
Dig into our local heritage by having the Peranakan Afternoon Tea @shangrilasg. But it was a funny episode. Thinking it was for one pax, we confidently ordered two despite the staff confirmation. And boy, we were stunned when the three-tiered set arrived enough to feed four!
Served in the Peranakan style plates, the tiers consist of the local delights, kuehs and sweets. Do note each tea set comes with two cups of beverages only.
Highlights include:
Hae Bi Hiam Sandwich
Chilli Crab Puff
Kueh Kosui
64% Chocolate Truffle
Written 10 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tegira Manda
Malaysia2 contributions
Jan 2020 • family
First visited on 27/1/20.
I came with family and got good service provided by the staff name Belinda from the beginning but got wonder why and no sukling pig around 1pm, me and family very feel disappointed and sad. Asking to check with the chef but seem like chef have no answer at all and what kind of hotel 5* with the prestige Chef with no answer, this kind of RUDE behavior with no given answer to Guests, paying $68++ but not worth it. Very not acceptable.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Parating,
Thank you for taking the time to share your feedback with us. While we are glad to learn that you have enjoyed the service provided by our team, we were disappointed to learn that our food offerings at The Lobby Lounge did not meet your expectations during your visit.
Due to an overwhelming positive response, the Suckling Pig had ran out on that day. We do understand your disappointment towards the absence of the Suckling Pig in our Chinese New Year food offerings during your visit and we are really sorry that you have felt that way.
We take all feedbacks seriously and please be assured that your comments will be shared to our team so that we are able to better our dining experiences for our customers.
I sincerely hope that we are given the opportunity to welcome you back in the near future to showcase an improved dining experience with us.
Best Regards,
Belinda Muda
Restaurant Manager
Written 29 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel T.
Singapore3 contributions
Mar 2021 • none
Visited The Lobby Lounge with my girl-friends on 26 March evening. Ordered a tier of cheese with wine pairing from their "Cheese and Wine Experience"; Fried Carrot Cake, Kong Bak Pau and Nyonya Kueh from their ala-carte menu. Food were yummy! Love the Chateau de Chamirey, Pinot Noir! Goes really well with the cheese. Service staff were friendly and explained in detail on the items served. Great experience, certainly a good place to relax, chill and drink with friends. Will be back for more wine!
Written 29 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear R.T,
Thank you for taking the time to write this positive review. We are delighted that you had such an enjoyable time with us over good food, amazing drinks and top-notch service. Such warm compliments always motivates the team to go the extra mile to make our guests happy. We certainly look forward to having you with us again very soon.
Regards,
Belinda
The Lobby Lounge Manager
Written 29 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivy L
Singapore23 contributions
Dec 2020 • none
A wide variety of food but the savory against sweet could have been slightly more proportionate. The service level can be better as we were tucked at the corner of the lounge and it was quite difficult to get the attention of servers. I wish they could be more initiative and prompt to check the customers' needs at intervals.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Samuel M
Singapore120 contributions
Nov 2022 • none
I reserved a table for 3 stating it was an occasion to celebrate my daughter's birthday. The restaurant kindly arranged for a window seat from which we could have a delightful sunset view of the pool and the lush greenery that surrounds the hotel ground. Though the restaurant is set adjacent to the hotel lobby, the space between tables, the high ceiling and the views provided for a quiet and pleasant dining experience.
The lobby lounge serves local fair- laksa, prawn noodles, beef rendang and the likes so if you're looking for anything else, you might want to consider other dining options in the hotel. In terms of pricing, you'd be expecting to pay quite a penny for what you might get from a hawker centre or a coffeeshop but in my opinion, the ambience and level of service is good justification for the price tag. To top it off, the hotel gave us complimentary birthday cake for my daughter's birthday celebration- it's something we have come to expect from shangri-la but experiencing it again still made it special.
A big thank you to Paul who served us from the start till the end. His attentive and attuned to our needs throughout the dinner. I will certainly be back again.
Written 27 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bcheong
Shanghai50081 contributions
Sept 2022 • friends
The selling point at this lounge is local food. They have a local brunch at 10am, and local lunch starts 12pm for a la carte and buffet. We had the a la carte and it was good, and expectedly overpriced for local food. Even the drinks and desserts were local, though we had wine
Written 3 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Queenfoodi
Singapore143 contributions
Sept 2020 • family
We went for Sunday lunch but despite the beautiful scenery of the pool side, the service was oblivious. The waitresses were just ignoring customers and we had to wave for service. It was very irritating as the restaurant was empty and not busy. Can the management train their waitresses properly?
Written 5 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JuisSuzane
Kendari1 contribution
Feb 2020 • couples
Very thankful for the excellent service recommended by the staff Ms Belinda. Me and husband feel fullfill since she briefly very clear with the explained regarding buffet what included and everything. For the most recommendation is the chilli crab and beef rendang very test good thumb up for this test super delicious. At first Only need to prioritize buffet food are little lousy, those chef when asking only standing with no smile and introduction food but Glad Ms Belinda could help this out. Such a Nice Lady. Me and husband would like rate Average đź‘Ś.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear JuisSuzane,
Thank you for your review and warm compliments. We are glad to hear that you enjoyed our Chilli Crab and Beef Rendang, but it's regretful to hear that our buffet experience did not meet your expectations. Do be assured that we value guest feedback and we will pass on your comments to our team. We hope to welcome you back again soon for an improved experience.
Best Regards,
Belinda Muda
Restaurant Manager
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ctsim
Singapore1080 contributions
Jan 2020 • none
Had lunch consisting of a semi-buffet and an order of a main course. Buffet is limited selection of Peranakan dishes and main course is a selection of well known hawker foods such as Bak Kut teh, chicken rice, Laksa. I don't find the food great just very ordinary. I would go for the nice quiet relaxing with comfortable seating than the food.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear ctsim,
Thank you for taking the time to share your feedback with us.
We are disappointed to learn that our food offerings at The Rose Veranda did not meet your expectations during your last visit with us. We take all feedback seriously and please be assured that your comments have been shared with the culinary team so that we are able to better our dining experiences for our customers.
We would greatly appreciate the opportunity to have you with us again in the near future to show you an improved dining experience.
Best Regards,
Belinda Muda
Restaurant Manager
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ong Su Ying
Singapore132 contributions
Apr 2022 • business
The Lobby Lounge at the Shangri-La Hotel is my favorite sanctuary. Not only is the ambiance and decor of this lounge cozy and relaxing, more importantly the customer service is outstanding.
I wish to compliment Wendy Wan and Belinda for the their commitment, devotion and passion in delivering extraordinary customer experiences every time, without fail. They make our dining experiences such a pleasant delight so much so that when they are not on duty, I feel something amiss. And in spite of the challenging working conditions - as the lounge can be evidently short handed at times , they are always pleasant and assuring.
I dine at the lounge at least twice a week and for more than 2 years now and I also invite my business associates to have meetings in the lounge . I am a FAN because of the wonderful people who makes a huge difference every time we dine at the lounge. Thank you Wendy , Belinda for the delightful and memorable experiences.
Ms Su Ying Ong
Written 12 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Namei008
1 contribution
Dec 2020 • none
We ordered the Christmas hi-tea set and the 3tier was beautiful but taste normal and we feel that the pastry were not fresh. The scones were terribly dry and the cream became watery. If you hate fruit cake, please don’t order this set. Not enough savoury items to balance. For the price, we expect better food.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 13 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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