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Ratings and reviews

#291 of 1,768 Chinese in Singapore
#1,387 of 9,982 Restaurants in Singapore
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$15 - US$25
CUISINES
Asian, Chinese
Meals
Lunch, Dinner
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features, about
Reviews (54)
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47 results
Traveller rating
15
24
6
0
2
Traveller type
Time of year
LanguageEnglish
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Traveller rating
15
24
6
0
2
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Reviewed 4 weeks ago

Absolutely zero communication and horrible customer service… we had a very delayed delivery of about 2h with no communication to us when it was delayed, refused to pick up the phone when we called them so many times and had to end up buying a...whole other dinner. Food was only sent when we asked for a refund. There was no service recovery as well with no apology of any sort.More

Date of visit: June 2021
Helpful?
Reviewed 19 June 2021

Used to be regular customer to Bishan branch. We put in our order for a dinner at 3.50pm. Delivery time was for 7.30-8pm. By 8.15 the app did not show that delivery even sent from restaurant yet. Tried calling Jewel branch >10 times but either...no one picked up or engaged. Called another branch and they said they will contact Jewel branch. Finally at 8.40pm app showed delivery in progress. Will be asking for full refund as we had bought another dinner from another place. Will also avoid Dian Xiao Er delivery from now on.More

Date of visit: June 2021
Helpful?
Reviewed 30 May 2019 via mobile

***I am actually comment for Dian Xiao Er Jewel*** We are here to have a quick dinner while waiting for our flight. The atmosphere was great and food was awesome. Nonetheless, we are impressed by a staff with the surname of Hiong(90303)& would like to...compliment him for his attentive , friendly and excellent customer service.More

Date of visit: May 2019
Helpful?2  
Reviewed 29 April 2019 via mobile

The decor is modern contemporary chinese although my Friend joked that with all the white colours and white lanterns, it could passed off as a funeral parlour... lol, but jokes aside, Dian Xiao Er never fail to deliver consistency in their food. We had the...standard set for 4 pax and it came with their signature duck, sesame chicken, homemade tofu, spinach and fish maw soup. All’s good and nicely cooked to the right taste, texture and all. Nice perfect end to the day.More

Date of visit: April 2019
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Reviewed 1 October 2018

If U like Duck , this is the place. They roast their ducks in a Combi Oven resulting is a Crispy Skin Super Moist meat. Damn Yummy. They do pour some gravy on the duck but ill always tell to to separate the gravy. IMO...it spoils the Duck. Cereal Prawns are good tooMore

Date of visit: October 2018
Helpful?
Reviewed 2 September 2018

If you want to explore awesome ooww food with amazing non-veg food you must come and try them. Real coll

Date of visit: November 2017
Helpful?
Reviewed 12 August 2018 via mobile

Had lunch here since my flight was delayed. Nice atmosphere and good service. As suggested by the waiter the duck was excellent and the fish soup

Date of visit: August 2018
Helpful?1  
Reviewed 20 July 2018 via mobile

The herbal roasted duck is pretty flavourful and this airport restaurant (located on 2nd level of Terminal 3)serves other Chinese cooked food. The mainlight however is the herbal roasted duck which comes in a few different flavours(10 nourishments duck etc.) The place is a nice...restaurant to sit back and have a good meal while waiting for your flight or sending/picking someone. It is located in the terminal hall itself for public access.More

Date of visit: July 2018
Helpful?
Reviewed 10 July 2018 via mobile

It has variety of foods all very nice With discount rates. The restaurant is clean with nice music. The staffs are clean n friendly. Would recommend to the average traveller good value for money

Date of visit: July 2018
Helpful?
Reviewed 30 May 2018 via mobile

Cheaper than the Sing food, the tatse is delicious, the menu has so many choices, must try roast duck, fried fish. Duck is soft. There are so many address at Singapore. The address is below picture, at Changi airport has a réstaurant.

Date of visit: October 2017
Helpful?
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Frequently Asked Questions about Dian Xiao Er

Yes, Dian Xiao Er offers takeaway services.

Yes, Dian Xiao Er offers delivery services.

Dian Xiao Er is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4