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Hours
Sun
9:00 am - 8:00 pm
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Details
Someone from this business manages this listing.
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PRICE RANGE
$4.00 – $150.00
CUISINES
Cafe
Meals
Breakfast, Lunch, Dinner, Brunch
features
Does this restaurant offer table service?
Details
About
D9 Cakery's impressive six-meter showcase features artisanal homemade patisserie items like decadent cakes, pastries, artfully crafted pralines, chocolates, and macarons baked daily using only the finest imported and seasonal ingredients. Watch the chef-in-action as they work diligently on the edible art pieces.
PRICE RANGE
$4.00 – $150.00
CUISINES
Cafe
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Delivery, Takeout, Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi, Non-smoking restaurants, Gift Cards Available
Contribute
3.5
21 reviews
Excellent
9
Very good
5
Average
2
Poor
1
Terrible
4
Navigate39756784290
1 contribution
Feb 2025 • friends
We were a group of 8 friends who came for the CNY high tea.
- Quiet environment and cosy corner created with help of staff that allowed us to chat for long hours (high tea ended at 5pm but no one hurried us out even at 7pm!)
- Savoury food generally good but the sweet treats were mostly too sweet for us although they were very prettily crafted
- Tea variety can be more and would have been good if pot was bigger as the 1st pot becomes too concentrated quickly and subsequently the tea became too diluted.
- Staff were generally attentive although they were manning the bar counter too.
- Would have been nice if they have offered us some water as the tea top up ceased after 5pm.
- Sofa very comfortable.
Would come again when I am looking for a cosy place.
Written 2 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LWNG
Singapore280 contributions
Review of the high tea at Voco:
The selection is quite limited, featuring a mix of cold and hot desserts alongside savoury items. You can choose either tea or coffee, but only one serving is allowed. They do offer water refills for tea. Unfortunately, the service was extremely slow, despite the restaurant not being crowded. While some have claimed it’s the best high tea in Singapore, I strongly disagree—it’s far from impressive.
Written 23 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice N
1 contribution
Mar 2023 • solo
With a keen focus on guest experience, I felt very welcomed when I was warmly greeted by Deborah upon entering the shop. She is friendly and there is a genuine human connection where she tries her best to recommend a cake for my friend’s birthday party. I left feeling satisfied and happy
Written 2 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Wishnowski
Dear S1879HTalicen,
Thank you for leaving us such an excellent review. We are thrilled you had a great experience at our cakery. Your compliments will be shared with Deborah, which will brighten her day as guest's experience is our key priority.
We look forward to welcoming you back again soon.
Sincerely,
Carolyn - voco Orchard Singapore
Written 2 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FarAway669021
1 contribution
Nov 2024 • family
I had an extremely disappointing experience. We were given a very limited selection—just two types of croissants and a few types of bread. To make matters worse, we weren’t allowed to sit inside the café/restaurant. Overall, it was the worst experience I’ve had in a place like this.
Written 7 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Orchard Singapore Singapore
Dear FarAway669021, We sincerely apologise for the issues you encountered during your dining experience with us. We regret that we didn’t meet your expectations on this occasion and understand your concerns about returning. We would welcome the opportunity to address your feedback and make things right, so please feel free to reach out to us at sinor.fnb@ihg.com for your next visit. Sincerely, Cassie Chew, D9 Cakery
Written 10 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Passport00864769472
1 contribution
May 2024 • friends
The service is disappointing. Despite trying to get their attention multiple times, no one acknowledged us. Communication was also lacking, with staff seeming indifferent. It feels like they could improve staff training. The desserts were just okay, and it's frustrating that other tables received their dessert before us, despite arriving earlier. Overall, it was a negative experience.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Orchard Singapore Singapore
Dear Passport00864769472, Thank you for taking the time to share your feedback with us. Please allow us to extend our sincere apologies for the shortcomings in your dining session, and hope that you can get in touch with us at sinor.fnb@ihg.com as we hope an opportunity to make it right for you on your next visit. Sincerely, Cassie Chew, D9 Cakery
Written 8 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KGB777
Singapore40802 contributions
Dec 2020 • couples
I stayed a night at the Hilton earlier in the month and part of the deal on this occasion (somewhat bizarrely) was an included slice of cheesecake for both guests. So naturally we made use of that voucher and the cheesecake was actually very good. Writing this review now, a few weeks later, and I can feel my mouth salivating from the memory.
Written 23 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasminz
Singapore422 contributions
Jul 2020 • none
Bought the French-inspired pastries (Mango & Cherry dessert) and the Cafe Caramelia pastry. Desserts were stunning and tasted as good as they looked. Located at the hotel lobby, there are also seats available for dining in; there is also a tea time at 14++ including a slice of cake and coffee/tea.
Written 26 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonSingapore
Dear Jasminz,
Thank you for leaving us an excellent review of D9 Cakery, one of the top artisanal patisseries in Orchard Road. It is our pleasure to hear that you enjoyed the fruits pastry collection as well as the cafe caramelia cake. We look forward to welcome you back soon for another afternoon tea time session to try more of our artisanal cake creations.
Best Regards,
D9 Cakery Team
Written 13 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D T
4 contributions
Oct 2024 • friends
Worse service we ever encountered! Staffs are all unattentive. They will serve you with one of a kind attitude. They work without initiative.
Staff by the name Gee was impolite and rude. We really wonder if they went for proper service training.
Food and ambience was okay except that tables are too cramp as it's near to the next table. We can even hear other's conversation clearly.
Written 12 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Orchard Singapore Singapore
Dear D T, Thank you for sharing your feedback with us. We sincerely apologise for the disappointment felt during your visit. We would appreciate it if you could reach out to us at sinor.fnb@ihg.com, as we hope for another opportunity to make things right during your next experience. Sincerely, Cassie Chew, D9 Cakery
Written 17 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KJ L
1 contribution
Mar 2023 • none
chanced upon this place as our 6 year old was going around collecting stamps from voco staff. We love the macaroons from D9 and not forget to mention how friendly and helpful Chelsea was! Will definitely come back to grab more macaroon and cakes!
Written 28 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Wishnowski
Dear 247kwanj,
Thank you for your fantastic review. We are pleased to hear you had a great experience at our property and also happy to see that your little one had a great time with our Kid's Passport.
Your positive feedback will be shared with Chelsea and the team. This will make their day brighter as guest's experience is of utmost importance to us.
We look forward to welcoming you back again soon.
Sincerely,
Carolyn - voco Orchard Singapore
Written 2 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TomMorrowLand
Singapore60 contributions
Oct 2024 • friends
The manager confused with all bookings and not helpful and not friendly to provide services and welcoming . Sadly! , the food and drink standard were super poor and highly not recommended to any of my friends or anyone .
Written 12 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
voco Orchard Singapore Singapore
Dear TomL, Please allow us to extend our sincere apologies for the shortcomings during your dining experience with us. We regret that we did not meet your expectations this time and understand your hesitation to return. We hope you will reach out to us at sinor.fnb@ihg.com, as we hope for the opportunity to make it right during your next visit. Sincerely, Cassie Chew, D9 Cakery
Written 17 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Climber51514094680
2 contributions
Jun 2024 • friends
Went for afternoon tea. The service is disappointing. The staff were not rude but very inattentive.
Food was okay but too many sweet items compared to savoury.
Written 29 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vocoOrchardSingapore Singapore
Dear Climber51514094680, We are sorry to note of your disappointment on the service experience, and would like assure you that we will continuous monitor and review for improvement. Thank you for sharing your feedback, and we hope for another opportunity to welcome you again with a better experience on your next visit. Sincerely, Cassie Chew, D9 Cakery
Written 30 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigate40755953052
1 contribution
Mar 2023 • none
Helpful, smiling. patient & friendly. She took the trouble to explain in details & recommend which are the desserts go with what type of drinks.
Written 8 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Wishnowski
Dear Navigate40755953052,
Thank you for leaving us such an excellent review. We are pleased to hear you had a great experience with D9. Your compliments will be shared with our D9 team, and this will make their day brighter, as True Hospitality is our key priority.
We look forward to welcoming you back again soon.
Sincerely,
Carolyn - voco Orchard Singapore
Written 16 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
angie t
1 contribution
Mar 2023 • solo
Deborah from D9 Bakery is approachable, I like her friendliness and good attitude of constant learning
Written 26 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Wishnowski
Dear angietQ6824SB,
Thank you for your review. We are pleased you had a great experience at our cakery. Your positive feedback will be shared with Deborah.
We look forward to welcoming you back again soon.
Sincerely,
Carolyn - voco Orchard Singapore
Written 2 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
27Vivien77
Singapore191 contributions
May 2021 • none
Many choices. We went for the double-chocolate, Ume Hojicha and olive bread. Cakes were not too sweet. Delicious! Reasonable prices. Good service by Tina and staff! Thanks!
Written 13 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diviva
Singapore4648 contributions
Feb 2021 • none
The cheesecakes were superb and the service at the bakery was excellent. There are many options for cakes and desserts here.
Written 12 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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