Was at Jewel Jumbo n was served by Tina Huang a very customer centric, patient n helpful wait staff. Tina made the whole experience wonderful down to the details. Previous occasions, was wrongly charged for food I didn't order n service was so so. This...time, Tina made the whole dining experience Jumbo by making sure we are happy dining at Jewel Jumbo.More
The food was really good. Although the waiting time for some food was longer. The service was soso. I felt that the auntie waitress was kinda annoyed and not interested to serve us...
Foods were delicious. Famous chilli crab. The waiters were not that friendly. They did not take care of us thoughtfully with the price we paid.
Three of us shared a scallop with yam as appetiser. The main courses were a 800g black pepper crab and a 1.1kg Australian lobster with rice vermicelli in claypot. All the dishes were excellent. Lobster dish was on promotion - 50% off which is a...great deal.More
Food is very delicious! 🤤 Prompt and good service👍 Very comforting and smoothing experience with family. Felt very relaxed and peaceful 😊
Severing is very slow as they lack of staff. This is not a good restaurant for big group. All dishes offered has only one standard size, which is different from others Jumbo restaurants
My friends are I enjoyed both food and services. Had a wonderful dinner because of good food. Jumbo never fails me.
Kelvin is a honest staff who has called me after my payment amount should be 10% lesser. He has refunded me.
I've been to JINBO East cost's main Restaurant in several times, but this was my first time at ChangI Airport JJINBO. I had two kinds of king crab, mini buns, kankong, and seafood assorted. Unforgettable taste and service. And everyone in the party was very...satisfied with Tina's friendly smile. Will definitely find it again.More
Food and presentation was ok. Nothing too fantastic. The portions came really small, and the person taking the order could have recommended bigger portions. Service staff looked really stretched.
Could never call through jewel jumbo seafood but we managed to change our reservation to 6 pax on the spot right before we went in. The staff were pretty helpful and the food overall was pretty good! Ate the Father’s Day promotion set meal and...honestly, the extra sea bass we ordered with sauce A taste very nice!! Highly recommend that. If there are promotion set meals, I’d definitely make a revisit.More
Great food. Great service by Wai Kin. Ordered the crab meat n manitou n without the fuss of peeling from the shell.
Boston lobster was so small I was sure it was crayfish. Service staff handed me cutlery by hand and asked me whether I needed it. Why is that a question? I had to instruct staff to place it on a plate or something. Service attitude...was non existent. The fish and chilli crab was bland.More
Service was fast and environment is spacious, very neat and clean. The food was good and I will want to visit again.
It has been a pleasant lunch there and the food was very delicious! We would definitely come back again even though the price is on the pricier side.
