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The Lobby Lounge at InterContinental Singapore

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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2
Sun, 27/11
20:00
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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Asian, Bar, International, Vegetarian Friendly, Vegan Options
Special Occasion Dining, Romantic, Groups, Business meetings
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
The charming centrepiece of the hotel, The Lobby Lounge encapsulates the allure of the classic with elements of modernity whilst embracing its heritage setting. By day, the sun-kissed space makes for an ideal setting for a leisurely afternoon tea experience where each presentation is served on a classic three-tier stand. Accompanied by live music in the evening from Thursdays to Sundays, guests can expect soulful nights amidst soft lights that complement the majestic backdrop for an evening wind-down over bespoke wines and cocktails.
PRICE RANGE
US$15 - US$30
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Drinks, Breakfast, Lunch
CUISINES
Asian, Bar, International
FEATURES
Reservations, Parking Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Seating, Highchairs Available, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Table Service, Valet Parking, Live Music, Gift Cards Available
Reviews (610)
Filter reviews
567 results
Traveller rating
426
101
18
11
11
Traveller type
Time of year
LanguageEnglish
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Traveller rating
426
101
18
11
11
Show reviews that mention
All reviews cake ice cream high tea classic afternoon tea mr fish tea set take photos hi tea nice ambience free flow service crew tung hightea savouries bugis ms session
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Reviewed yesterday via mobile

The good thing is the atmosphere - peaceful and visually serene. That's all. Scones were really bad -- cold and bland with hardened cream and ordinary jams. And very poor presentation. Staff were not intelligent and service was cold. Not worth the 5-star prices at...all.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded yesterday

Dear FMoz, Thank you for your review. We apologize that your recent visit did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More

Reviewed 1 week ago via mobile

I’ve visited there few weeks ago and the afternoon tea set was really great. Especially, staff “Hani”’s attitude and service was really great I was so impressive.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded yesterday

Dear Christyhs, Thank you for your review! We are very delighted to know you had an enjoyable afternoon tea experience with us, made more memorable by our lovely team member Hani. Along with the rest of the team, we'll like to thank you again for...More

Reviewed 1 week ago via mobile

Came directly from the Raffles, which the service was shocking…. My day became much better after walking into the InterContinental next door. From the doorman, to the Lobby Lounge Hani, their friendliness and welcoming service - despite the room/rate/building and other hardware, InterContinental gave me...a much more luxurious experience than the Raffles.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded yesterday

Dear Tour02044511319, Thank you for your review! We are very delighted to know you had an enjoyable experience with us, made more memorable by our lovely team member Hani. Along with the rest of the team, we'll like to thank you again for your support,...More

Reviewed 3 weeks ago via mobile

Great ambience. Food... Some hits and misses. We ordered the burger 👍, hokkien seafood noodles 👍, nasi goreng (so so) and the laksa 👎 Service... A couple of great service staff but quite a few that clearly require training.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 3 weeks ago

Dear RTeeSH, Thank you for your review. We apologize that your recent visit did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More

Reviewed 3 weeks ago via mobile

Had a really chilled and pleasant Monday afternoon tea with my sister. The cakes and food was delicious. Great customer service by everyone, especially Dora. Would highly recommend to our friends.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 3 weeks ago

Dear gillian_s_h_01, Thank you for your review! We are very delighted to know you enjoyed your high tea experience with us, and that it was made more memorable by our lovely team member Dora. Along with the rest of the team, we'll like to thank...More

Reviewed 3 weeks ago via mobile

My friend and I have a dinner on last Friday (28 Oct) @ Lobby Lounge. We were served by a friendly Ms Hani when we reached the Lounge, and she has ushered us to a table, however we found that the table were too near...to the stage and we requested to change to another table, Ms Hani has no hesitation to look for another table for us. When we asked for the billed, Ms Hani again was patiently explained to me about the charges in detail and she even helped me to redeem a cake from the app on my phone as member of Club Intercontinental is entitled to redeem a complimentary 1Kg of cake during the dinning. I would like to thanks Ms Hani for her friendly, joyful, helpful and patience toward the customers, as she has made us a day especially after a stressful and tiring work day.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 3 weeks ago

Dear Deslvreg, Thank you for your review! We are very delighted to know you had an enjoyable dinner with us, made more memorable by our lovely team member Hani. Along with the rest of the team, we'll like to thank you again for your support,...More

Reviewed 11 October 2022 via mobile

We just had lunch and were only thinking of having drinks but were tempted by the hightea description. The teaset is beautifully presented in a birdcage like tiered rack. My favourite items were the scones. Our service staff, John, is professional, polite and welcoming. Very...nice ambience.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 19 October 2022

Dear Mefreespirit, Thank you for your review! We are very delighted to know you had an enjoyable high tea experience with us, made more memorable by our lovely team member John. Along with the rest of the team, we'll like to thank you again for...More

Reviewed 7 October 2022 via mobile

Served by bartender staff Yong Xiang, had a great night and good experience! Will come back! Good work!More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 9 October 2022

Dear JAY T, Thank you for your review! We are very delighted to know you had a great experience with us, made more memorable by our dedicated team member Yong Xiang. Along with the rest of the team, we'll like to thank you again for...More

Reviewed 30 September 2022 via mobile

Very unique creamy sweet taste cocktail recommended by mr Haris from hotel intercontinental Singapore. Excellent service by Xiao Jie who offered to help us take beautiful photos during our chill out at the lobby lounge. ☺️ we will definitely come again 😍More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 6 October 2022

Dear Esthernikkichua, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable cocktail experience with us, made more memorable by our lovely team members Haris and Xiao Jie. Along with the rest of the team, we'll like to...More

Reviewed 24 September 2022 via mobile

Cheryl,darry and Yong really make our night happy by serving us the correct drink will be here back for it. Will recommend friend to came here as they came for business tripMore

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 26 September 2022

Dear JourneyMark, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable experience with us, made more memorable by our lovely team members Dora and Yong. Along with the rest of the team, we'll like to thank you...More

Reviewed 18 September 2022 via mobile

Excellent service by the team again. Good coffee and presentation was beautiful. A shout out to Praveen and Ang Mo guy for a beautiful early start of the day.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 26 September 2022

Dear Julianne S, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable experience with us, made more memorable by our dedicated team members Praveen and Mats. Along with the rest of the team, we'll like to thank...More

Reviewed 17 September 2022

Deepest thanks and appreciation to Praveen, Noel & Haris for really making me and my friends' day by being so helpful and understanding of our needs and concerns. The food and atmosphere are wonderful too! Team members are very attentive and you are sure to...have a great time here. Looking forward to returning in future!More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 26 September 2022

Dear Abhialonso94, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable experience with us, made more memorable by our dedicated team members Praveen, Noel and Haris. Along with the rest of the team, we'll like to thank...More

Reviewed 9 September 2022 via mobile

Thank you Debbie for rearranging in the midst of a packed tea time! Super happy that she managed to get a seat for me and my business partners.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 11 September 2022

Dear EMtwt2 , Thank you for sharing your feedback of your experience with us at The Lobby Lounge. I am delighted to learn of your visit made most enjoyable on this occasion by our lovely team member, Debbie. Along with the rest of the team,...More

Reviewed 2 September 2022 via mobile

Once again. Excellent service by the team lead by Mr Praveen. Love the cocktail. His team Josh and Haris were attentive. Thank you again.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 11 September 2022

Dear 303juliannes, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable experience with us, made more memorable by our dedicated team members Praveen, John and Haris. Along with the rest of the team, we'll like to thank...More

Reviewed 1 September 2022 via mobile

Thank you Haris,john & praveen the excellent service & praveen creative the cocktail for me. Highly recommend this place.Definitely will come back againMore

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cheryl K, Manager at The Lobby Lounge at InterContinental Singapore, responded to this reviewResponded 11 September 2022

Dear Travel08857086557, Thank you for your review on TripAdvisor! We are very delighted to know you had an enjoyable experience with us, made more memorable by our dedicated team members Haris, John and Praveen. Along with the rest of the team, we'll like to thank...More

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Questions & Answers
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Menrva26
3 July 2017|
AnswerShow all 4 answers
Response from JACTAG | Reviewed this property |
As far I know, I did not ask whether the food in general was free flow as I was too full to ask for a top-up. However I do not think most establishments would provide free flow of food for a high tea set, I could be wrong... More
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The Lobby Lounge at InterContinental Singapore - Central Area/City Area - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Lobby Lounge at InterContinental Singapore

Yes, The Lobby Lounge at InterContinental Singapore is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Lobby Lounge at InterContinental Singapore is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5