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Special Diets
Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Chinese, Asian, Soups
FEATURES
Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards, Table Service, Playgrounds
Reviews (397)
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338 results
Traveller rating
180
119
27
7
5
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LanguageEnglish
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Traveller rating
180
119
27
7
5
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All reviews hotpot noodles soup seafood chicken dipping sauce the wait staff spicy meats
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Reviewed 3 weeks ago via mobile

If you don’t have enough pax, they make you wait longer to accommodate those with more pax. Possible more revenue per table . I’ve been waiting almost 2 hours to have my table but constantly given to newer arrival . Total rubbish queuing system !!!!

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2023

We had a fantastic time and every expectation was exceeded! Absolutely fabulous service and food! The atmosphere was also incredible. We were celebrating a birthday and the staff went above and beyond to make the occasion special for us. They even gave a a mini...lemon meringue with a candle and sang. We felt so special! Thanks so much, I will be back!More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2023

Lively place for millennials and younger, especially if you are celebrating a birthday. There are fun things like a robot waiter, pulled noodle dance, and unlimited ice cream and fruit. We ordered 4 soup bases, and our favorite was the tom yam. I most enjoyed...concocting my own dipping sauce; I started with the spicy sichuan recipe then added crunchy garlic and a lot more cilantro. Ooh la la! What I enjoyed most was watching my son try out the Haidilao hacks that you see online. The wait staff will give you freebies, but you have to ask for them in Mandarin. So it was a nice way to get him to practice his Mandarin. My family and I are now firm #haidilaofriends.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2022

It was a new experience, with different recipes and ways of cooking and serving the food in front of you. You can order non-vegetarian (ranging from seafood to chicken, mutton, lamb, beef, and pork. The semi-processed food is cooked in a soup in the pot...in front of you. The combinations of soups and meats/veggies can be chosen from the menu.More

Date of visit: December 2022
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Reviewed 4 May 2022 via mobile

Good service reasonable price. Most friendly place in Singapore. The staff are very friendly and helpful. Excellent experience

Date of visit: May 2022
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Reviewed 12 March 2022

This is by far the most friendly place in Singapore, their staff is amazing. Food? So many choices! A wonderful experience everyone should try!

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2022

The hotpot tastes good. The staffs are very friendly and helpful and they can manage the crowd very well during peek hours.

Date of visit: March 2022
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Reviewed 22 February 2022

Do a great job in ensuring hygiene. The restaurant space is comfortable, with modern technology. I was very surprised at the attentiveness of the restaurant prepared for customers.

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2020 via mobile

Excellent service, with quality meats and seafood! Hotpot broth was very delicious too. The thing that really surprised me was the amazing service. Even whilst waiting, staff served crisps and drinks for free. Staff were very friendly too! Just expect a long queue if you...have not made a reservation!More

Date of visit: December 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2020 via mobile

We went there on a Friday evening and didn’t wait for too long. The staff are very well trained, professional and very attentive. They really serve you like VIP. Even though the service levels was good, the food is so-so and a little disappointing. We...didn’t eat a lot but the stuff we ordered were not fantastic. Spent about $120+ for 4 pax.More

Date of visit: December 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2020 via mobile

We had a very attentive staff, Jun Hong who provided excellent service at the Marina Square branch. We are a family of four including kids. I think during this Covid time, the company tried to reduce service staff, and I noticed each staff had to...serve more tables. However, Jun Hong is still able to attend to our needs quickly.More

Date of visit: November 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2020 via mobile

This chain from china is ironically famous for good service. Since they have long queues, they offer free snacks, babysitting and manicures The food is ok, and the menu varies slightly by country. In the original china branches, brain (i think pig?) is available

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2020 via mobile

Even though the prices can be quite steep, the food and service is really good. They are always attentive to your needs and provide service with a smile. The food is served fresh and of great quality. You can choose either one, two or four...different soup base. And food portions can be ordered as half or whole. Very well worth for the money!More

Date of visit: July 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2020

The facilities of Hai Di Lao are top quality. Whilst you'll have to wait a long time before you can join, food, drinks and games will be served while you wait. There's great food, most love the tomatoes soup. I would consider using condensed milk...for their fried man tou.More

Date of visit: July 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020 via mobile

Food is fresh, tomato and chicken soup base are really delicious. Prawn paste is a must try. Pity that a few vegetables are not available on our day of visit. But service is top notch. Great place to chill and eat with friends or family....There's even wireless charging on the dining table and free printing of photos.More

Date of visit: March 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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mehcreeper
8 December 2016|
AnswerShow all 4 answers
Response from limf638 | Reviewed this property |
vegetarian....... yes! Kosher..... I am not sure You can follow no 1 sugestion
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Haidilao Hot Pot, Singapore - 3D River Valley Road #02-04, Singapore River/Riverside - Restaurant Reviews & Phone Number - Tripadvisor

Frequently Asked Questions about Haidilao Hot Pot

Haidilao Hot Pot is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4