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Ratings and reviews

#127 of 1,761 Chinese in Singapore
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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meals, features

MICHELIN Guide's Point of View

Specialities at this Shanghainese restaurant, located among the various boutiques on the 4th floor of Ngee Ann City, include fried crab on glutinous ri...
Read more on MICHELIN Guide
The MICHELIN Plate: Good cooking
Comfortable restaurant
Reviews (132)
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57
54
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4
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Traveller rating
57
54
5
0
4
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All reviews smoked duck xiao long bao drunken chicken dumplings yusheng fries crab rice shanghainese restaurant red date saturday lunch service team too salty dishes pau oil
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Reviewed 7 March 2021 via mobile

Had Lunar New Year menu. Tang yuan was soft to the bite. Would be better if there were more salmon slices in the yusheng. Staff was polite and attentive to our requests.More

Date of visit: March 2021
Helpful?
ImperialTreasureSG, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 11 March 2021

Thank you for your time taken to share your feedback with regards to your dining experience. Rest assured that we will definitely convey your feedback to the team at Imperial Treasure Fine Shanghai Cuisine (Takashimaya S.C.). Once again thank you for your feedback and we...More

Reviewed 18 December 2020

This is a spacious restaurent with a good menu. We enjoyed our dishes which were very authentic, well presented and finely prepared with care. The noodles had a topping which was too salty for my liking, the dumplings were yummy, the Pau tasted good with...a nice light fried crunch from the base. The Red date and pumpkin dessert was beautifully crafted and not too sweet. The only concern we had was that the service team seemed too keen to get us out of the restaurant after we had been there for just 1.5 hours. Was there a time limit or were they just wanting to usher in the next seating? Whatever the reason, it could have been more sensitively done, in a more polite manner.More

Date of visit: December 2020
Helpful?2  
Reviewed 2 December 2020 via mobile

The food at this restaurant was not bad but my issue is with the manager of this restaurant. I was eating at this restaurant with my friends on a Sunday and when booking our table, we were told that we need to be done by...8pm which was totally understandable. When 8pm came, our waitress kindly told us we need to settle the bill and get going. We gave our credit card to the waitress and happily obliged. After 10 minutes the manager came to our table in a not so polite manner and told us we need to leave as the next group have arrived and need our table. We were upset as we did nothing wrong at this point and are just waiting for the waitress to bring the bill for us to sign. We told the manager that and he left without saying much only to come back to tell me sign a customer copy of the credit card receipt. I gave it back to him and he came back again with the same receipt for me to sign while at the same time signaling we have to go. At that point we got up and just left the restaurant as it was piping less to stay there when we were unwelcome and also nothing to sign. What a horrible experience. Getting chased out of a restaurant and making us feel we were the ones who don’t want to leave.More

Date of visit: November 2020
Helpful?1  
Reviewed 10 July 2020 via mobile

Many of the starters here are actually street food in Shanghai but the restaurant has boldly transformed them into dishes fit for fine dinning. The xiao long bao, wo tie and siu jian bao (various types of dumplings) are executed with finesse and they tasted...heavenly! Drunken chicken, kou Sui ji (Chili oil chicken) and Chinese wine flavoured eggs are the other must try dishes. Other more substantial/main dishes worth trying is the smoked duck & chicken. The roast chicken in Chili oil sauce is really yummy too with just a hint of spiciness. One of our favourite main is the crab glutinous rice. Pre-order and reservation is recommended for this as it gets sold out quite fast.More

Date of visit: July 2020
Helpful?2  
Reviewed 21 February 2020

Shanghai is a great city with great cuisine. It’s famous for steamed dumplings and rice sticks. Unfortunately, the price tag does not equal the quality and portion size.

Date of visit: February 2020
Helpful?1  
Reviewed 16 February 2020

This is indeed very fine Shanghainese cuisine served in a Michelin-worthy restaurant. We had a leisurely Saturday lunch here in a private room. ( The outside main dining area was eerily empty..... the work of the Covid 19 virus undoubtedly). Every dish was superb and...delicious all the way from the starters to the main courses to the desserts. Authentically and elegantly Shanghainese in every sense. A firm favourite that we return to time and time again and never tire of. Arguably the best Shanghainese restaurant in town today.More

Date of visit: February 2020
Helpful?
Reviewed 11 October 2019 via mobile

Service was abominable! They are losing a star for that. Reserved 3 hairy crabs and was at first told all sold out last night despite being informed that I had reserved them. Then was told that I had reserved so they had the 3 crabs....Then was told that there were only 2 crabs. The same waitress asked which type of tea I wanted at 3 different times. I said Pu Er 3 times. She isn’t old enough to have such a bad memory and there were hardly any customers at 6.30 p.m. The restaurant was only full after 8 p.m. Another waitress poured tea but it was so light. I asked that the tea be steeped before serving. Turns out they served the wrong type of tea.🤦🏻‍♀️ Then the waitress kept saying that I needed to order more because there’s not a lot of food. So I did. Of course there was too much food. I requested for the hairy crabs to be cracked properly. They did but it seems that they don’t usually do that. For the price, I would have expected it. 5-Star price but service is not 5-Star. Then we had 4 waiters/waitresses staring at us while we ate. Why? Because they were too darn free. They cleared plates and didn’t replace them. They took away the lime dishes for handwash when we still had another dish of lobster. Such poor service. Our economy is not good now. People are losing their jobs, shopping centres are empty, GrabCar Drivers are complaining about super low incentives and few passengers. Yet the standard of service in Singapore is generally poor. Sigh!More

Date of visit: October 2019
Helpful?2  
Reviewed 27 July 2019 via mobile

Appetisers from Crispy eel with honey, jelly fish with vinegar and pigs ear were all great tasting. Their Shanghai pau is their pan fried pork bun (jien Pao) to steamed pork bun ( Xiao Long Pao) were awesome. Their river prawns with truffle oil, braised...pork leg and wok fried Shanghai noodle was great tasting! Pan fried bean and pumpkin cake were tasty as desserts. Environment is for fine dining. Price is on the high end!More

Date of visit: July 2019
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Reviewed 24 June 2019

We were checking out some restaurants this past week in vicinity of Orchard Road to host our long-time family doctor and his family for dinner. We decided on Imperial Treasures Shanghai Cuisine at Ngee Ann City. Although we have dined at several Imperial Treasures, this...was our first experience with this branch. To our pleasant surprise, the dishes recommended including the Smoked Duck with Tea Leaves, Sauteed Shrimps with Honey Peas in Truffle Oil, the Braised Fish Maw in Shanghai style, and Flour Skin with Crab Roe were delectable. For desserts, we had an assortment of Red Date Pancake, Egg Souffle with Red Beans and Fried Pumpkin Biscuits. Apart from the lovely food, despite the busy weekend dinner crowd, the service team was simply wonderful and attentive to our needs. Special thanks to Helen, the assistant manager, and her very capable team for making our evening a memorable one. We look forward to coming back again soon.More

Date of visit: June 2019
Helpful?3  
Reviewed 19 May 2019 via mobile

This is a lovely restaurant with a cosy ambience and impeccable service. The food is tasty and of superior quality. Great for a meal with the family. However I was shocked to see sharks fin still on the menu. Shame!

Date of visit: May 2019
Helpful?
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Frequently Asked Questions about Imperial Treasure Fine Shanghai Cuisine

Yes, Imperial Treasure Fine Shanghai Cuisine offers takeaway services.

Yes, Imperial Treasure Fine Shanghai Cuisine offers delivery services.

Imperial Treasure Fine Shanghai Cuisine is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4