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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Chinese
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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meals, features
Reviews (137)
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All reviews smoked duck drunken chicken peas shrimp pastry soup truffle ngee ann city glutinous rice orchard road red date every bite skin jellyfish eel cantonese vinegar
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Reviewed 3 weeks ago via mobile

This popular restaurant served a regional cuisine. Service was excellent. We enjoyed their Truffle prawns with petit poir peas- tender and fragrant and yummy. Crispy fried eel was nice and crunchy. The special Steamed Herring with vinegar-was silky,with lots of bones. Every bite was dangerous!!...You could not speak for fear of a bone slipping into your throat!! Rather too sour for my taste: Smoked duck was average n dry. Their Lobster glutinous rice was Good. I found the Red date round ball pastry average.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperial Treasure, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 2 weeks ago

Dear Haebee, Thank you for your time taken to share your feedback on your dining experience with Imperial Treasure Fine Shanghai Cuisine (Takashimaya). Please be assured that we have highlighted this to our management and team at the outlet for their review. We truly appreciate...More

Reviewed 3 weeks ago via mobile

I went to Imperial Treasure Fine Shanghai Cuisine to celebrate my wife's birthday with my in-laws. Unfortunately, the experience was terrible and highly disappointing. I would not recommend this restaurant to anyone, and here's why. The service was terrible from the moment we arrived. The...waitresses did not greet us with a simple "hello" or even a smile. Instead, they served us and spoke to us in a manner which made us feel as if they were doing us a favor. The placement of the cutlery was far from discreet or professional, and it was clear that the waitress was on the verge of throwing the plates onto the table. This was similar to Karen Y.'s Google review from five months ago, where she described the service as "awful" and "rude." To add insult to injury, the restaurant team didn't seem to care about our order. We ordered one appetizer, one soup, and four main courses, but a main course arrived first. When we informed the waitress that we had ordered an appetizer and asked why the main course was served before the appetizer, she simply replied "煮的是不同的部门" (the chefs cooking the main course and appetizer are from different departments). We were asking ourselves at this point, were we supposed to enter the kitchen to inform the chefs after placing our order? The drinks were another disaster. We ordered four bottles of Perrier at the start of the meal and two more bottles halfway through the meal when the first four had finished. The waitress brought over one chilled Perrier and then said "欠你一瓶" (owe you one bottle). We figured that it was highly likely few people ordered Perrier, and they needed to fetch more from their store. And like what we assumed, the waitress brought over the remaining bottle un-chilled - without asking if we were fine with it being at room temperature or if we needed ice to go with it. By this point, the variety of poor service was just getting more elaborate, and we were quite disappointed. The meal was supposed to celebrate my wife's birthday, and the service was affecting her mood. I asked to speak to the manager privately and subtly conveyed my displeasure. I explained that the poor service was affecting my family's experience and more importantly, the birthday celebrant's mood. But even after that, there was no service recovery done, not even an attempt. After looking at the reviews on Google, I regret just depending on the overall score and not researching more thoroughly by reading the recent and lowest reviews. Overall, my experience at Imperial Treasure Fine Shanghai Cuisine was terrible, and I would not recommend it to anyone.More

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imperial Treasure, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 2 weeks ago

Dear VLuo, Thank you for your time taken to share your feedback on your dining experience with Imperial Treasure Fine Shanghai Cuisine (Takashimaya). Please be assured that we have highlighted this to our management and team at the outlet for their review. We truly appreciate...More

Reviewed 6 July 2022 via mobile

Imperial Treasure F&B Has several outlets in Singapore, and Asia. Each of it's outlet specialised in Specific Cuisine (eg. Shanghai. Teochew. Cantonese...) The Orchard Road outlet in Takashimaya Mall offers Mostly Shanghai cuisine as the name implies. The ambience/service are acceptable, so are the quality...and range. The price in line with most 4-5 stars F&B local Outlets. The location is very good, on 4th level of Takashimaya Mall. Currently some kitchen staff were hit by sickness (likely Covid?!) so NO Hot desserts and Tim Sum !! Visit for a taste of ShangHai !?More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ImperialTreasureSG, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 15 July 2022

Hi there, Your rating is much appreciated and it will be our pleasure to share your compliments with our team at the outlet. We're glad that you had a pleasant dining experience with us. We look forward to more opportunities to serve you again!

Reviewed 30 December 2021 via mobile

Great Shanghainese cuisine. Their vinegar jelly fish and shredded chicken with peanut sauce were good tasting appetisers. The shrimp with peas and truffle oil was yummy, so as their smoked duck and braised pork leg in soya sauce. Their pan fried prawns with egg white...was awesome. Service is efficient and good as well as the environment is cosy. We have been here a couple of times and the food has been consistent and good tasting. Pricing is on the higher end.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ImperialTreasureSG, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 18 January 2022

Hi there, Your rating is much appreciated and it will be our pleasure to share your compliments with our team at the outlet. We're glad that you had a pleasant dining experience with us. We look forward to more opportunities to serve you again!

Reviewed 16 December 2021 via mobile

We were impressed with imperial treasure teochew at Ion , imperial treasure Paragon and had gone happily to imperial treasure at Great world several times. What can go wrong at this ngee ann city shanghai branch We had 3 appetisers - drunken chicken which was...all skin and bones, crab jelly with some inedible shell inside and an ok chicken with sesame noodles Hot dishes were small fried rice, tiny little sauteed prawns and good cod Service was okMore

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ImperialTreasureSG, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 18 January 2022

Dear bcheong, Thank you for your time taken to share your feedback on your dining experience with Imperial Treasure Fine Shanghai Cuisine (Takashimaya). We hope to be able to serve you again at Imperial Treasure!

Reviewed 7 March 2021 via mobile

Had Lunar New Year menu. Tang yuan was soft to the bite. Would be better if there were more salmon slices in the yusheng. Staff was polite and attentive to our requests.More

Date of visit: March 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ImperialTreasureSG, Marketing at Imperial Treasure Fine Shanghai Cuisine, responded to this reviewResponded 11 March 2021

Thank you for your time taken to share your feedback with regards to your dining experience. Rest assured that we will definitely convey your feedback to the team at Imperial Treasure Fine Shanghai Cuisine (Takashimaya S.C.). Once again thank you for your feedback and we...More

Reviewed 18 December 2020

This is a spacious restaurent with a good menu. We enjoyed our dishes which were very authentic, well presented and finely prepared with care. The noodles had a topping which was too salty for my liking, the dumplings were yummy, the Pau tasted good with...a nice light fried crunch from the base. The Red date and pumpkin dessert was beautifully crafted and not too sweet. The only concern we had was that the service team seemed too keen to get us out of the restaurant after we had been there for just 1.5 hours. Was there a time limit or were they just wanting to usher in the next seating? Whatever the reason, it could have been more sensitively done, in a more polite manner.More

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2020 via mobile

The food at this restaurant was not bad but my issue is with the manager of this restaurant. I was eating at this restaurant with my friends on a Sunday and when booking our table, we were told that we need to be done by...8pm which was totally understandable. When 8pm came, our waitress kindly told us we need to settle the bill and get going. We gave our credit card to the waitress and happily obliged. After 10 minutes the manager came to our table in a not so polite manner and told us we need to leave as the next group have arrived and need our table. We were upset as we did nothing wrong at this point and are just waiting for the waitress to bring the bill for us to sign. We told the manager that and he left without saying much only to come back to tell me sign a customer copy of the credit card receipt. I gave it back to him and he came back again with the same receipt for me to sign while at the same time signaling we have to go. At that point we got up and just left the restaurant as it was piping less to stay there when we were unwelcome and also nothing to sign. What a horrible experience. Getting chased out of a restaurant and making us feel we were the ones who don’t want to leave.More

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2020 via mobile

Many of the starters here are actually street food in Shanghai but the restaurant has boldly transformed them into dishes fit for fine dinning. The xiao long bao, wo tie and siu jian bao (various types of dumplings) are executed with finesse and they tasted...heavenly! Drunken chicken, kou Sui ji (Chili oil chicken) and Chinese wine flavoured eggs are the other must try dishes. Other more substantial/main dishes worth trying is the smoked duck & chicken. The roast chicken in Chili oil sauce is really yummy too with just a hint of spiciness. One of our favourite main is the crab glutinous rice. Pre-order and reservation is recommended for this as it gets sold out quite fast.More

Date of visit: July 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2020

Shanghai is a great city with great cuisine. It’s famous for steamed dumplings and rice sticks. Unfortunately, the price tag does not equal the quality and portion size.

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2020

This is indeed very fine Shanghainese cuisine served in a Michelin-worthy restaurant. We had a leisurely Saturday lunch here in a private room. ( The outside main dining area was eerily empty..... the work of the Covid 19 virus undoubtedly). Every dish was superb and...delicious all the way from the starters to the main courses to the desserts. Authentically and elegantly Shanghainese in every sense. A firm favourite that we return to time and time again and never tire of. Arguably the best Shanghainese restaurant in town today.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2019 via mobile

Service was abominable! They are losing a star for that. Reserved 3 hairy crabs and was at first told all sold out last night despite being informed that I had reserved them. Then was told that I had reserved so they had the 3 crabs....Then was told that there were only 2 crabs. The same waitress asked which type of tea I wanted at 3 different times. I said Pu Er 3 times. She isn’t old enough to have such a bad memory and there were hardly any customers at 6.30 p.m. The restaurant was only full after 8 p.m. Another waitress poured tea but it was so light. I asked that the tea be steeped before serving. Turns out they served the wrong type of tea.🤦🏻‍♀️ Then the waitress kept saying that I needed to order more because there’s not a lot of food. So I did. Of course there was too much food. I requested for the hairy crabs to be cracked properly. They did but it seems that they don’t usually do that. For the price, I would have expected it. 5-Star price but service is not 5-Star. Then we had 4 waiters/waitresses staring at us while we ate. Why? Because they were too darn free. They cleared plates and didn’t replace them. They took away the lime dishes for handwash when we still had another dish of lobster. Such poor service. Our economy is not good now. People are losing their jobs, shopping centres are empty, GrabCar Drivers are complaining about super low incentives and few passengers. Yet the standard of service in Singapore is generally poor. Sigh!More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2019 via mobile

Appetisers from Crispy eel with honey, jelly fish with vinegar and pigs ear were all great tasting. Their Shanghai pau is their pan fried pork bun (jien Pao) to steamed pork bun ( Xiao Long Pao) were awesome. Their river prawns with truffle oil, braised...pork leg and wok fried Shanghai noodle was great tasting! Pan fried bean and pumpkin cake were tasty as desserts. Environment is for fine dining. Price is on the high end!More

Date of visit: July 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2019

We were checking out some restaurants this past week in vicinity of Orchard Road to host our long-time family doctor and his family for dinner. We decided on Imperial Treasures Shanghai Cuisine at Ngee Ann City. Although we have dined at several Imperial Treasures, this...was our first experience with this branch. To our pleasant surprise, the dishes recommended including the Smoked Duck with Tea Leaves, Sauteed Shrimps with Honey Peas in Truffle Oil, the Braised Fish Maw in Shanghai style, and Flour Skin with Crab Roe were delectable. For desserts, we had an assortment of Red Date Pancake, Egg Souffle with Red Beans and Fried Pumpkin Biscuits. Apart from the lovely food, despite the busy weekend dinner crowd, the service team was simply wonderful and attentive to our needs. Special thanks to Helen, the assistant manager, and her very capable team for making our evening a memorable one. We look forward to coming back again soon.More

Date of visit: June 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2019 via mobile

This is a lovely restaurant with a cosy ambience and impeccable service. The food is tasty and of superior quality. Great for a meal with the family. However I was shocked to see sharks fin still on the menu. Shame!

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Imperial Treasure Fine Shanghai Cuisine, Singapore - Central Area/City Area - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Imperial Treasure Fine Shanghai Cuisine

Yes, Imperial Treasure Fine Shanghai Cuisine offers takeaway services.

Imperial Treasure Fine Shanghai Cuisine is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4