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2
Mon, 25/01
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$22
CUISINES
Dutch, European, Cafe, Fusion
Special Diets
Halal, Vegan Options, Vegetarian Friendly
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meals, features, about
Reviews (347)
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298 results
Traveller rating
107
116
51
14
10
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Time of year
LanguageEnglish
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Traveller rating
107
116
51
14
10
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All reviews rainbow cake burger seafood haji lane arab quarter prompt service halal nutella latte thumbs
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Reviewed 3 weeks ago

Couple of friends and myself had the burgers and they were of good portion size especially the patty. Except my order of the Belle's burger which were half or even a quarter the portion size of my friend's burgers which was largely disappointing. Fries were...just fries, albeit the fries were left out and not fresh so that's one thing to improve on.More

Review collected in partnership with www.chope.co
Date of visit: December 2020
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Reviewed 14 November 2020

What a vast difference in hospitality from the last time I went(a few years back, highly raved). In a disappointing manner that is. First off, I made a reservation a week earlier but frontline waitress claimed they were unable to retrieve my contact details and...what not. I was more than happy to reassure the staff, I pulled out the email confirmation. Another waitress came to assist, in hopes that she’d be able to enlighten me that my reservation was there. To only come back to me and said the exact same thing as per the other staff earlier on. Again, I showed a screenshot of the confirmation status. Yet, she chose to tell me that my reservation has not been confirmed. It clearly stated confirmed (‘: After which, she snatched my phone from me to have a clearer look on the screenshot, didn’t even ask permission if she could have my phone. She still had the audacity to explain to me that all these customers seated had made a reservation prior. SO DID I. Now on to the waiting time for the food served, god knows how long it took. Perhaps a full house, but even asking for mayonnaise to go along with the fries, took forever. Dessert - Rainbow cake. Again, my friends recalled how fantastic the rainbow cake tasted back then. But what was served, a dry-looking rainbow cake. Not only it looks dry, tasted dry on the throat. Barely finished half of it. The rating simply reflects on how terrible the customer service was. Starters and mains, pretty average, but the dessert was a letdown. Had to really compliment on this malay teen waitress whom attended to my friends and I. Very polite, basically her customer service is tip top. Prolly the filipino waitresses should learn from her (:More

Date of visit: November 2020
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Reviewed 8 October 2020 via mobile

We have order 2 set of main course and an hot latte. -Meal 1 Cajun-spiced grilled chicken burger, the chicken fillet over grilled on corner and bottom part of fillet become bitter taste. -Meal 2 Rosemary Poussin(fried half chicken) also over fried or been fried...number of times and tasteless BBQ dressing. The side dish half portion of corn also tasteless without/ forgotten apply sour and butter(my opinion). -strong milk taste hot cafe latte lack off coffee taste. -Both main course burger and fried chicken quality & taste have been drop comparing with my previous visitMore

Date of visit: September 2020
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Reviewed 8 August 2020

Burgers were good and service was ok. Sat upstairs, which was a cosy area for group hangout. Food portion is excellent (so much fries with the burg!!!)

Review collected in partnership with www.chope.co
Date of visit: August 2020
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Reviewed 3 August 2020

Loved the upgrade of the cafe with air conditioning on the second level! The atmosphere was comfortable, and the food was enjoyable. The fries might get cold if you eat slowly, though, but nonetheless it's a good place to enjoy a meal on a hot...day! The service was superb as well, all the staff were friendly!More

Review collected in partnership with www.chope.co
Date of visit: August 2020
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Reviewed 19 July 2020

the food was good and yummy. Only service was not good and food is alittle pricey place is near landmark hotel convient to find way.

Review collected in partnership with www.chope.co
Date of visit: July 2020
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Reviewed 10 July 2020

1st time dine in at I am...it simply worth it!with friendly staffs tat was simply accomodating giving us a chance to try out chill out ambience on the upper deck!n the best part of all.the bdae boy loved the rib eye steak!simply delicious! thumbs up!...overall loved the foods n friendly service..will come bck again nxt time for sure...thk u I Am...keep up the good service frm the heart n maintain ur delicious foods!More

Review collected in partnership with www.chope.co
Date of visit: June 2020
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Reviewed 23 June 2020

Arrival at the restaurant only to realised that we were the first reservations to arrive. They were not ready to receive guests, at 11am. Eg. Air-conditioning not ready and 2nd floor dining not ready for seating. At least the staffs were welcoming and friendly. Food...portions are reasonably economical. Do not gauge the portions via online menu - cos you will be surprised at the difference. The environment is WONDERFUL if you want to have a quiet and decent private conversation before the main stream of patrons start pouring in about noon.More

Review collected in partnership with www.chope.co
Date of visit: June 2020
Helpful?1  
Reviewed 23 February 2020 via mobile

The staffs are super friendly, great place for family dinner! Food is served fresh and piping hot! Menu is superb! Place and environment is great!

Date of visit: February 2020
Helpful?
Reviewed 16 February 2020

The service was great, the staff was nice and went extra mile for us to ensure we have a great dinner. The food was exceptionally amazing and the portion + price range was great!

Review collected in partnership with www.chope.co
Date of visit: February 2020
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Questions & Answers
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Claire T
8 November 2016|
AnswerShow all 5 answers
Response from JamIgnite | Property representative |
Hi. Yes, there's motorcycle parking lot along arab st., bali lane, which is stone throw away from I am... cafe.
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