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Ratings and reviews

#218 of 1,768 Chinese in Singapore
#1,063 of 9,991 Restaurants in Singapore
RATINGS
Food
Service
Value

Mentioned in

  • Rong Hua: Where to Eat Bak Kut Teh in Manila! • Our Awesome Planetourawesomeplanet.com

Details

PRICE RANGE
US$4 - US$5
CUISINES
Chinese, Asian, Soups, Singaporean
Reviews (90)
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79 results
Traveller rating
33
34
7
3
2
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LanguageEnglish
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Traveller rating
33
34
7
3
2
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Reviewed 18 September 2020

Today 18th Sep 8.25pm, we have our dinner at Rong Hua Punngol Waterway Point. After we finished our food, while we are still drinking our tea. One lady staff speak loudly to rush us go off, saying there are customer queuing. She should come to...us and speak gently, rather in loud voice, this is rude gesture, bad customer service. It is a bad experience and unpleasant dinner.More

Date of visit: September 2020
Helpful?
Reviewed 8 September 2019 via mobile

Taste was only just acceptable but this is not a Bak Kut Teh place as it lacks all the typical Singapore side dishes that accompany what we call Bak Kut Teh. This is more akin to maximising profits by limiting dishes to those with a...decent margin. In this sense the experience was disappointing vis a vis real bak Kut Teh places like Founders or Song Fa. My advice is change the menu or change the name of the restaurant.... 2 thumbs out of 5 ..More

Date of visit: September 2019
Helpful?3  
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 9 September 2019

Thank you for the feedback. We will discuss with our kitchen department to consider more side dishes on our menu.

Reviewed 13 April 2019

had dinner here. the bak kut teh is decent. restaurant gets busy easily and service slows down. worth a try.

Date of visit: March 2019
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 16 July 2019

Dear Customer, thank you for the feedback. We will look into increasing our staff during peak hours.

Reviewed 17 March 2019

I placed my order and when the food was delivered by Deliveroo, i found out that they had given me one portion of bah kut teh soup instead of 2. After calling back to the branch at Punggol Central and spoke to the lady, was...told the bah kut teh soup will be delivered. After waiting for 30 minutes, the food was still not delivered and I called back again. This time, the lady told me i have to place another order so that they can deliver that new order together with the bah kut teh soup that they have previously not delivered. As a customer, i have to pay extra to get my food which i had earlier paid but not delivered to be deliver to me again!!! Rong Hua bah kut teh mistake became my mistake as i got to place another order, spend extra to get my food!!!More

Date of visit: March 2019
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 19 March 2019

Dear Matthew, Kindly give our team time to look into this unpleasant experience together with the delivery provider. Meanwhile, kindly leave down your contact number for our recovery team to touch base with you. We will do our best most favorable to you.

Reviewed 3 October 2018 via mobile

2nd time to eat at marina square branch, the lady in the counter wearing black notice i was pregnant and it was very genuine and kind of her to immediately change my chair to those with the back rest. Even though i was seating alone....Food as usual was fantastic specially the soup of the pork ribs. Will always come back!More

Date of visit: October 2018
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 6 October 2018

Thank you for the positive review.

Reviewed 5 September 2018 via mobile

We asked the waitress for her recommendation and ordered a selection of dishes we had never tried before. They were all great. The pork ribs soup was delicious and was topped up as the meal progressed. Braised pork trotters with intestines was a tasty surprise...as...was the spinach with abalone. There are a number of reataurants to choose from in that location and we were really happy with our choice. Unique flavours and friendly helpful staff.More

Date of visit: September 2018
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 6 September 2018

Thanks Mag for your positive feedback on our dishes. Is really an encouragement to know our customers had a gstronimical experience at our restaurant. We ( Team ) looks forward to your next visit Soon.

Reviewed 27 August 2018 via mobile

I frequent the Punggol outlet regularly and I noticed the portions are shrinking. I hope the management realises that loyal customers may decide it is no longer worth while of we continue to feel short changed. Please look into this outlet's reducing serving size.More

Date of visit: August 2018
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 29 August 2018

Dear loyal customer, thank you for the feedback. Kindly enlighten us the dish you are referring to for us to improve? If is the pork rib portion looks smaller it could be due to the size of the authentic porcelain bowl. These bowls tend to...More

Reviewed 26 August 2018 via mobile

I was taken to rong hua by one of my Singaporean friend. The place was pretty packed during a Friday evening after work. We still managed to get a place for us two. The food was really good. It comes with unlimited amount of top...ups on the soup. They make sure that your Bak Kut Teh is topped up from time to time. For beginners who do not know how to handle a chop stick, you should ask for a fork and a spoon. They should be happy to assist you. Order a plain noodle with the Bak kut Teh and you should be having a nice meal. The tea was also served in a traditional Chinese tea set. For toddlers, they do provide kids chair. The place is easily accessible from the east wing and opens until 10 PM. It is a great value for money and good taste.More

Date of visit: August 2018
Helpful?1  
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 27 August 2018

Dear Celestia, Thank you for patronizing Rong Hua Bak Kut Teh. Your positive feedback is important to us and we look forward to your next visit.

Reviewed 25 May 2018

It's usually difficult to find restaurants that serve very good pork rib soup - in this case while not amazing, it's good enough that I will definitely return for a visit. I'd skip the prawn roll side dish however, as it seemed to be stuffed...with yam only.More

Date of visit: May 2018
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 25 May 2018

Hi Christopher, Thank you for the positive feedback.

Reviewed 9 May 2018 via mobile

Pork Rib Soup also known as Bak Kut Teh is excellent. The portion given is generous. The meat is juicy and succulent with unlimited free soup refill. Friendly and helpful staff. Will definitely come back again.

Date of visit: May 2018
Helpful?
RongHuaBakKutTeh, Owner at Rong Hua Bak Kut Teh, responded to this reviewResponded 10 May 2018

Dear Shee Gin, Thank you for the positive feedback. Your feedback is very encouraging to our team. Kindly give our staff a pat on the shoulder on your next visit.

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Frequently Asked Questions about Rong Hua Bak Kut Teh

Yes, Rong Hua Bak Kut Teh offers takeaway services.

Yes, Rong Hua Bak Kut Teh offers delivery services.

Rong Hua Bak Kut Teh is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 4