3,888 reviews
#84 of 11,526 Restaurants in Singapore$$ - $$$, Seafood, International, Vegetarian friendly+65 6213 4398+ Add websiteImprove this listing
Hours
Sun
12:00 pm - 9:30 pm
Mon
12:00 pm - 9:30 pm
Tue
12:00 pm - 9:30 pm
Wed
12:00 pm - 9:30 pm
Thu
12:00 pm - 9:30 pm
Fri
12:00 pm - 9:30 pm
Sat
12:00 pm - 9:30 pm
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Local cuisine, Seafood, Asian, Singaporean, International, Vegetarian friendly
Details
About
You will be able to savour all the delectable dishes from The Line in our newly created made-to-order menus served tableside. Choose from over 88 delectable choices — from fresh seafood on ice, sushi selections, authentic Thai salads, freshly-baked naans from the tandoor oven, homemade curries, through to dainty and delicious desserts, there’s something for every palate. As a destination of choice for family gatherings and birthday celebrations for almost two decades, The Line continues to bring a sense of occasion and to reignite the joy of dining with an intimate and new gourmet experience.
CUISINES
Seafood, International, Asian, Singaporean, Hong Kong
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
FEATURES
Reservations, Outdoor Seating, Buffet, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service, Family style, Non-smoking restaurants
Contribute
4.5
3,888 reviews
Excellent
2,597
Very good
833
Average
268
Poor
112
Terrible
78
c0rb1ere
19 contributions
Dec 2019 • none
We have been staying regularly at the Shangri-La for the last 13 years and always use the Line for daily breakfast and a few nights of our stay. The children insist on eating there and have fond memories of it. I’ve always been a bit confused about which nights include alcohol and it isn’t made clear, so worth asking. As vegetarians, it can feel expensive for the choice offered, but for fish and meat eaters the choices are excellent. This year our son has become fructose intolerant, which made his choices more limited, but he was taken under the wing of Chef de Cuisine, Lim Kuan Loong. He sought us out each time and made individual rice or noodle dishes for both our children. The highlight was when he took our son to a chef behind the Indian station to make paratha and a tissue dosa. Thank you, LK.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear c0rb1ere,
Thank you for staying with us, and for your utmost loyalty!
I cannot be happier to know that you and your family enjoy dining at The Line, and that your children have fond memories of us. As an international buffet, we strive to offer something for everyone. I am glad that Chef Kuan Long is able to cater to your son's dietary requirements and was able to allow him to have some fun experiences behind one of our buffet stations.
We certainly look forward to welcoming you back for more merry times at The Line!
Best regards,
Zubidah bte Hamad
The Line Operations Manager
Written 17 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elmo1989_03
Ashby de la Zouch1598 contributions
Feb 2020 • none
We had just flown in from Thailand and were starving so decided to check out the buffet. I am always reluctant with buffets as a vegetarian as I will never get my money’s worth. I said this to the waitress and she kindly gave me 50% off. My husband well and truly got his money’s worth haha. Oysters, crab, sirloin steak, waygu beef, sushi, cheeses, stir fries, curries, salads I could go on. The desserts were also amazing! Chocolate fountain, gelato station, hot desserts, cold desserts... it was so much fun and we were provided with free water. Would highly recommend!!!
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Elmo1989_03,
Thank you for visiting The Line, and for writing us a review!
It is a pleasure to know that you have enjoyed your time with us. We always try to provide a personalised experience for each and every guest. I am glad that my staff was able to cater to your needs, and that your husband had found the food to be of great variety and value. I appreciate your kind recommendations as well.
We look forward welcoming you back again soon.
Best regards,
Zubidah Bte Hamad
Operations Manager
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
feifei
36 contributions
Jul 2020 • none
Was at the Line last evening for their first dine in a la carte buffet dinner since the April 7 lockdown. I was pleasantly surprised by the quality and presentation of the food. The tables are sparsely positioned and therefore well within the safe distancing guidelines. Every table has its own QR Code and table number. The staff were attentive and helpful and in no time we were scanning the QR code and the ordering process was effortless. The orders arrived almost instantaneously and yet the food were piping hot and or appropriately chilled and with Michelin star standard presentation. From starters to desserts, the presentation is impressive, All these for just $58++, and with golden circle membership discount, it makes good value for money ! By the way, there are no extra charge for juices and coffee/tea.
I would recommend the Seafood platter, Singapore Hokkien noodles, beef tenderloin Rossini, Creamy carbonara , wagyu beef bolognaise and the Thai papaya salad and then finish it with a wide selection of desserts n coffee and tea.
Written 1 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ryouko's reviews
1 contribution
Oct 2020 • family
i came here as people said that this was 5 star hotel buffet and its really amazing but after coming here i was very disappointment the food here isn that good the chocalate flavour dessert were to bitter some of the food especially the pasta didnt have much flavour and was too bland. Overall the food here isn that nice the one worth eating are that satay, beef tenderloin and their sashimis,The service is also quite bad i ordered something on took very long to come my pizza took then 15 min and the crust was undercooked,they forgot my icecream order and i had to order another just to get it.It is also extremely expensive of about $100 per person and drinks like cole cost $8. OVERALL i wont come back again
Written 8 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kahlaplap
Singapore1 contribution
Sept 2020 • family
Came to The Line for birthday lunch with the Mrs. Staff were sweet enough to offer complimentary cake for us upon knowing it was her birthday. Ordering items is simple and transparent - they had to switch to an online ordering system as no self-service style buffet was allowed as part of the SG government’s COVID safe distancing measures. The order system showed additional cost (if any), and a photo of the item we were ordering. As it was an online based system, anybody on the table with a phone and internet connection can order simultaneously. Orders came fast and they cleared our used plates very quickly too. Staff (especially Nicky) was helpful throughout our entire mealtime here. Service and food worth the price.
Written 1 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kirk
1 contribution
Mar 2021 • couples
Just don’t go! Today I had my birthday dinner @ the line, most of the items from the pre covid menu were remove. It’s a birthday meal but it’s a sad story too. No live oysters, teh terik (Indian pull tea), no soba, no cheese platter, 80% of the desert items removed and much more. Price wise? Remains same as pre covid. Seafood platter comes with snow crab legs, sea snail (even though the menu claimed to be gong gong), asari clams, shrimps and mussel, how wrong can u get from mussels? It came with a unfresh taste and pungent flavor. How about the sea snail? It wasn’t those fresh and cook type, it seems to be those pre marinated type just like those canned top shell u bought in supermarket. Asian noodles? Pathetic, either u get laksa or minced pork noodle, hello bak Chor mee? Where’s the tandoori chicken, kebab? Pasta only two types, soup u get only black chicken soup or mushrooms soup, omg black chicken soup? We are talking about missing 70% of what they served pre covid, I understand the lack of international guests but we didn’t pay to go there and waiting to get served bak Chor mee or black chicken soup. We were only 2 pax, when we were lead to our table, cutlery were missing e.g crab pincer tools & kit, scissors, glass etc seems like they were not ready to serve. My wife had to specially ask for the teh terik, otherwise they would prefer to hide it from their digital menu. Gone are the previous “The Line” standard we always anticipate. Just don’t go.
Written 7 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Kirk,
Thank you for taking the time to share your review with us. We are always striving to provide our guests with quality food and top-notch service - in order to receive a full dining experience. We regret to hear that you had an unsatisfactory meal during your visit. We take our guests' feedback very seriously and have since highlighted your comment to our relevant management team. The team will work on improving our guest experience and your kind feedback is much appreciated. Please contact us at dining.sls@shangri-la.com, and we look forward to hearing from you.
Regards,
Eugene
Restaurant Manager
Written 7 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gweno2018
2 contributions
Nov 2020 • none
1st the compliments - TQ for the arrangement of the Bday cake. The laksa & desserts were decent.
However, the entire experience of dining at The Line was a great disappointment. The food was awful & simply tasteless. Service was bad.
The seafood was iced, rock hard & simply water clogged tasteless. The chilli crabs flesh was simply watery & crumbly however, the sauce & mantou was decent. The Chinese BBQ plate, if it was from the Chinese kitchen should have been great however, it was somewhat blend & tough. The rojak - err my guest mentioned that the dough curlers could be thrown against the wall and cause a hole. It was that hard to bite on. The BBQ grill was over done with the meat so tough & burnt.
We had 2 tables joined together as there were 5 guests but the tables were unbalance & felt temporary. The service on clearing up was slow that we had to stack plates on our own.
Totally not worth the amount spent. It was a total disappointment.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 4 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lim
1 contribution
Nov 2020 • family
We are at The Line for both breakfast and dinner buffet. Selections are lesser compared to pre COVID but adequate for breakfast. Unfortunately for the dinner buffet, we felt that for the price $68+/pax, selections are too limited (no oysters, fresh seafood, cut beef). The taste was ok only.
At least service there was good. Staff are attentive and Grace (during breakfast) is quite prompt in her service. This is important for family with small children where food were served promptly and requests attended to
Written 5 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ismylife
Singapore19 contributions
Sept 2020 • friends
We had a wonderful dinner tonight , especially service by Chen Wei. He was very hard-working ,helpful and friendly , also offer us the beverage , tea and wine. He very busy but still take care of us. When we finish one dish, he will clean immediately.
Leader Ameen also helpful us as well , he well help us arrange the table when food is arrival. Manager Victor was professional to help us register the Golden circus membership and patient of explains how's working of this membership .
Now let's talking about the buffet. Started blue crab salad is the best ,together with avacado sauce...also the seafood platter snow crab and king prawn is the best...
Prosciutto mini pizza and cheese platter was nice.
BUT Chilli crab's sauce was sweet,no taste.
Western - bbq grill mix all was cold.
We paid $58++per person for service and what we like, other totally nothings special.
Written 14 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
liyunsoh
Singapore9 contributions
Jan 2020 • friends
I reserved a table at The Line recently for a birthday celebration via Chope and indicated in the comments that I was there for a birthday.
Within a day, I received an email from Angel (Dining Reservations) who noted this special occasion and offered a complimentary 250g birthday cake. This was a pleasant surprise and I really appreciated this extra gesture from the hotel.
The food choices were great, salmon sashimi was fresh, and I was particularly in love with the 'Teh Tarik' station, as well as the variety of hot tea bags available at The Line! Dessert range was also impressive (love the durian cake ❤️) and chocolate fondue!
I would like to take this chance to specially commend Mdm New, who was the service staff attending to our table. She was very prompt to clear our plates and often came by to check on us in terms of assistance required.
All in all, The Line has definitely lived up to the expectations of a 5 star hotel and it has been a great experience for me from reservation to actual dining.
Great job Shangri-la! I'll recommend this place for future repeat visits.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear liyunsoh,
Thank you for visiting The Line, it is our honour to be part of your birthday celebration!
I an happy to hear that you had a positive experience with us, where Angel went to the extra mile to offer a cake, and New, who was attentive to you and your guests. I will share your kind comments with them, and the team. It is also a pleasure to know that you enjoyed our Japanese station, beverage and dessert station. We pride ourselves with the vast selections we offer to our guests here at The Line.
We look forward to welcoming you back again soon!
Best regards,
Zubidah Bte Hamad
The Line Operations Manager
..memorable
Written 5 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shirlene Weng
1 contribution
Jan 2020 • none
We were here for an office CNY lunch celebration and were served by New and Crystal.
New was very friendly and always has a great smile on. She readily gave recommendations on what 'Must try' desserts they had and promptly cleared the plates the when people left the table for more food.
Crystal was very helpful to add an additional seat for us when we realised that we had missed out a person during the reservations booking.
There was another staff who saw that we were struggling with a 'we-fie' and took the initiative to help take a group photo for us.
A great thank you to the staff at The Line restaurant for making our lunch celebration more delightful than expected.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear shirleneweng,
Thank you for visiting The Line for your CNY festivities and thank you for leaving us a review.
It's a pleasure to know that New and Crystal had taken good care of you and your guests, and even provided some recommendations and provided timely services. I will be conveying your kind compliments to the team to motivate them even further.
We look forward to welcoming you back again soon for another great experience!
Best regards,
Zubidah Bte Hamad
The Line Operations Manager
Written 3 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tanshenchin
1 contribution
Feb 2021 • none
Reservation service is tip top no glitch on that.
Dinning Experiences:
Food menu is quite limited especially Japanese Cuisine. If you have been to the Line before Covid, you will notice the selection of food is a lot less this time round.
Due to Covid safety rule, diners are to order their food from phone apps and the waitress will serve you the food. The phone app is easy to use but still got room of improvement... The food is served promptly probably there are a lot less diners around on the Tuesday night.
One big disappointment is that you need to pay for extra for the drinks. For a Can of Coke 320ml it is S$8.
Dessert selection is decent enough.
For the current limited food range selection, the pricing does not justified for it. I will not recommend to visit THE LINE for buffet till they improve the food menu.
Review collected in partnership with www.chope.co
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Written 4 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear tanshenchin,
Thank you for sharing your review of your experience at The Line. We are pleased to hear that the food ordering application was easy to use and food were being served promptly.
We truly apologise that we could not meet your expectation on the food variety at the Line.
Please contact us directly on dining.sls@shangri-la.com and we would be delighted to hear from you directly.
We truly look forward to regaining your trust on our food and services.
Regards,
Eugene
Restaurant Manager
Written 4 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
malsohmt
Singapore3 contributions
Jan 2021 • family
Came here for a lunch buffet. Can see why this venue is consistently fully booked even during off peak season. this place has a wide selection of food, excellent tasting ones too and to top it off they have a team of excellent service staff who will attend to your needs. Mdm New was one of the staff who takes pride in serving me and the patrons in her zone. Great experience here.
Written 15 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason
2 contributions
Jul 2020 • couples
Had my dinner with my girl on her birthday treat and this was the worst buffet i ever had. Food served were slow (ard 1/2hr per dish) and choice was limited. No lobster or oyster and the whole night was only waiting and waiting. Terrible experience with this kind of standard they provided. Negative star for them.
Written 22 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gilbet B
Singapore8 contributions
Jan 2020 • family
Excellent service from floor staff, Ms New and Ms Pok Ying. They were attentive and went the extra mile of arranging a set of special maki rolls which are not in the menu for us as they know it's our son's birthday.
Food quality is still as good as before but variety at the cold seafood section has apparently reduced. Oysters and Alaskan crab legs were missing this time.
Overall dining experience was still very good for our family.
Mr. G Boon
3 Jan 2020
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSGM
Dear Mr Boon,
Thank you for visiting the Line, we are honoured to be able to celebrate your son's birthday with you!
It is a pleasure to know that our staff, New and Pok Ying, has gone the extra mile for your son's special occasion, and how it has enhanced your experience at The Line. I appreciate your kind comments about our food quality's consistency as well.
Our Alaskan crab legs are unfortunately a seasonal item, which we offer to our guests whenever available. As for oysters, we are happy to offer them not only for our Marine Harvest themed buffet on Thursdays, but for our daily dinner buffet.
We look forward to welcoming you back again soon, for more special occasions to come!
Best regards,
Zubidah Bte Hamad
The Line Operations Manager
Written 5 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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