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Ratings and reviews

#411 of 3,979 Asian in Singapore
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Asian
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Table Service
Reviews (124)
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120 results
Traveller rating
55
39
15
5
6
Traveller type
Time of year
LanguageEnglish
Traveller rating
55
39
15
5
6
Show reviews that mention
All reviews hotpot soup ice dessert birthday celebration service staff dining experience branch yuzu
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Reviewed 31 October 2021 via mobile

Excellent service, warm smile from service staff and really attentive to us. Great dining experience at here. Would definitely visit again in future.

Date of visit: October 2021
Helpful?
Reviewed 23 September 2021

It has been a couple of years since I last visited this branch. The only thing that maintained was the price. Used to think that Haidilao and Beauty In a Pot was similar but I was sorely mistaken. Service was a far cry from what...it used to be. Had to try hard to get the attention of the staff more than a couple of times. No longer attentive like they used to be. Staff came to ask us at 2am for last order when it closes as 3am and was asked to settle the bill when I was still eating. Food and soup quality is no longer as good. But on the bright side, if you compare it to the budget hotpot buffet in the Bugis area they are still quite acceptable.More

Review collected in partnership with inline.app
Date of visit: September 2021
Helpful?1  
Reviewed 1 September 2021

Kinex outlet Beauty in the Pot service is always top notch as usual. The staff are super fast but patient in serving us and to attend to our continuous needs during the dining period. Love the ultimate iconic yuzu ice dessert which is complimentary! Keep...it up everyone at Kinex Beauty in the pot! Will be back for more!More

Review collected in partnership with inline.app
Date of visit: August 2021
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Reviewed 18 July 2021

Hi, I brought my partner for early dinner to celebrate his birthday. I have informed the staff about it and have arranged for a birthday fruit cake for him. After having our dinner, I was waiting for the surprise only to realize the staff have...forgotten all about it. We left the place with a huge disappointment.More

Review collected in partnership with inline.app
Date of visit: July 2021
Helpful?
Reviewed 11 April 2021

Service staff is very friendly and efficient. I like this location due to their ample parking and easy accessibility.

Date of visit: April 2021
Helpful?2  
Reviewed 14 December 2020

We have tried beauty in the pot few times and especially like to dine at Kinex outlet as their staff are more friendlier than the other outlets. We loved the herbal drunken chicken and collagen soup base. The staff is attentive and sometimes will assist...us in the cooking and the filling the fruit tea. The food ordering is quick and hassle free through the ipad. When the condiment listed in the ipad but I cannot take spicy, the staff will help me to call the kitchen to prepare special order. The serving is extremely fast and efficient, definite will be back to eat again.More

Date of visit: November 2020
Helpful?3  
Reviewed 6 October 2020

Called the hotline for 2 hours and when it was my turn it was hung up. Called again and am told my call is not entertained

Date of visit: October 2020
Helpful?
Reviewed 12 September 2020 via mobile

Making a trip down to Beauty in the pot at Kinex for a meal is truly a wonderful experience. Food is fresh and good. Restaurant also handled sauces by way of customers ordering their preferred sauce mixes which is hygenic during times of Covid-19. The...experience has also been greatly enhanced by waitress Shaona who serves us very sincerely with her smile and great mannerism. She was not only attentive to our needs but also the smile that is reflected through her eyes ( since she puts on her mask 😷 ). Kudos to Beauty in a pot and Shaona ( a great ambassador of your brand and service). Will definitely drop by the restaurant again.More

Date of visit: September 2020
Helpful?
Reviewed 20 June 2020

1) Staff took a looooongggg time to answer the phone even though I was first in queue (according to automated service). Waste time. 2) Staff attitude is quite curt and does not provide alternative timing. Not very friendly. So customers won't bother to patronise. Suggestion:...use some online automated reservation service.More

Date of visit: June 2020
Helpful?
Reviewed 19 June 2020

This restaurant located at Kinex Mall. This steamboat offer various menu. We can choose the broth with collagen or without collagen. Great Service, Great Menu and Ambience. This restaurant has playground, So the kids will not boring during the visit.

Date of visit: January 2020
Helpful?2  
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Frequently Asked Questions about Beauty in The Pot (KINEX)

Beauty in The Pot (KINEX) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4