This January my family came together from different part of the continents for the reunion and a special birthday celebration. The planning started months ago and from visiting and liaising with different restaurants and hotels, Jade was the clear choice to handle this special occasion...for 18 of us. This is one event that the family still kept talking over long after the dinner as one of the most memorable. It’s top class by any international standards - from space of the room and its decoration, the cutlery design, the flavours of the dishes and their presentations, and obviously the human touch. Vanessa, who handled the booking and all my enquires, was tremendous. She went above and beyond to secure the private dining room for us, and was professional throughout her dealing - prompt, succinct, and courteous. I felt the confidence from the start that all was under control. Alan, restaurant manager, was professional and friendly in looking after the party, enhancing the overall celebration. His intelligence, multilingual skills and generous food knowledge helped us appreciate the beautifully prepared and delicious cuisines more. His presence was warmly felt. Ariel, his assistant was attentive and courteous in ensuing all of us were looked after, which we appreciated. The kitchen of Jade and its culinary masters who prepared the beautiful dishes. Thank you. This was a perfect night; a priceless experience with everything just aligned.More

I had lunch yesterday and today at the restaurant Jade where I have been coming for many years and I must admit I was completely disappointed. The setting is still beautiful but the rest is not. The egg white lobster was so cooked that the...taste of the lobster had disappeared, the poached wagyu beef is a shame to mistreat such a beautiful meat, only the Tiger king prawn was good. The waiter served us the roasted duck before the king prawn and when we pointed out that we had ordered the king prawn first, he was offended by our choice: the problem was his customer's choice and not his own! In short, a bad moment two days in a row and certainly not a third.More

We scouted so many Chinese spots before deciding on Jade. We were so excited but this restaurant was a HUGE disappointment. The food was all so average. Nothing was bad but we literally had better versions of every single dish at hawkers earlier in the...day. Nothing was that flavorful or impressive. The service is what really did us in. We had to flag down a waitress every time we needed something. We waited 40 minutes to get our bill, which seriously messed up our evening. Instead they were all focused on setting up tables for the next day rather than help the people there. I would not waste a meal here!!More

I booked this for a family celebration. Unfortunately, the quality of the dining experience was disappointing. The restaurant had a a Michelin sign on it. However, the taste of the food was very much average, something you could get in a zi char (hawker Chinese...food stall) place; the training of the service staff was also really average - they were inattentive, the interaction was unrefined (vis-a-vis the Fullerton Hotel environment). I was wondering why this place was so easy to book when every where else was booked out. Now I know why.More

The service is close to 0. No explanation about the menu options. Food was like a street food(cheaply done) Disappointed

We had a double birthday celebration at the town restaurant last Nov 5 2022 and KY gave us the best service ever. He was very attentive and accomodating. While sheryl went above the service. She was sweet and attentive too. Overall experience was phenomenal. We...would surely be back!More

Had a fabulous dinner with friends in Jade. The dinner was good especially the Peking duck, and the service is excellent that help us with some food selection. Highly recommend for anyone who is looking for quality Chinese cuisine.

Food was good. Ambiance was 💯💯. We chose Jade as Fullerton is the iconic hotel in Singapore and is no stranger to all tourists and of course local. It didn’t fail to surprise us. Would definitely return again in future. Thank you to the team...for taking good care for us.More

Dine in Jade Restaurant and the food and service was excellent! Was there to celebrate my friend’s birthday, everything was good. Love the spacious space of the dining area. The colour patent and most importantly is the food!! The pecking duck especially!

Visited Jade for my friends birthday. The ambience was great and the dishes were so delicious. The cookies sent after the meal was so good not too sweet and just nice balance. Also they have arranged their signature cake for us which we really like...and appreciated. We will definitely visit again.More

Service here was fantastic! But food was a little disappointing… had the Joyous banquet and we were left a little underwhelmed for the price:(

My recent visit, the dim sum served was not hot, but lukewarm. The xiao long bao did not serve with ginger and vinegar. I suffered stomach upset after eating. Suspect not steam properly. The filling inside, meat and soup came with a weird taste. Overall,...the experience was average. The restaurant named Jade prestige, hence patron have certain expectation. However, serving lacklustre food and charging a premium don’t go hand in hand. Well, the restaurant looks very refined and beautiful, but I cannot say the same for the food served. Dim sum was awful, but the black truffle e-fu noodle was great, tasty, hot, full of truffle flavour. Perhaps Prestige Jade prefer serving dishes better than dim dum. If that is the case, remove dim sum from the menu.More