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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
S$34 - S$135
CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

MICHELIN Guide's Point of View

Resplendent in silks, enriched by lacquered woods and engulfed by natural light, this elegant and sophisticated Chinese restaurant is just the sort of ...
Read more on MICHELIN Guide
Reviews (1,076)
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1,032 results
Traveller rating
793
144
56
23
16
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Time of year
LanguageEnglish
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Traveller rating
793
144
56
23
16
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All reviews dim sum peking duck abalone truffle xiao long bao lobster soup siew mai noodles fries fullerton hotel weekend yum cha set menu birthday celebration chinese cuisine service staff excellent food and service
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Reviewed 3 weeks ago via mobile

What an outstanding restaurant from top to bottom. Our food was amazing, but please save room for dessert! Great service in a beautiful space.

Date of visit: April 2024
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Reviewed 17 March 2024

Had dinner at Jade Restaurant with family for a birthday celebration. We chose the individual set and was allowed to make changes as their staff were very helpful in assisting with our dietary requirements. The service was excellent and the food was delicious. We had...thoroughly enjoyed ourselves. We would like to thank the service staffs for the memorable experience.More

Date of visit: March 2024
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Reviewed 1 March 2024 via mobile

The food and the service are absolutely outstanding. Peking Duck is exceptional as is the Chicken and Cashew. The staff are so helpful and special mention of Alan

Date of visit: February 2024
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Reviewed 11 February 2024

We came here for the CNY eve and Yusheng to welcome the 2024 Year of the dragon. I had a great time from start to finish. 1. Booking the place Prior to this day, Vanessa, who was very attentive to our specific limitations ( we...cannot eat pork) was efficient and the whole thing was just unbelievably accommodating and organised. Normally for dietary needs, restaurants only give you a nod and say they will avoid the food you cant eat...but they took it farther by sending the menu for our approval and review within 24 hours of raising the question if they could accommodate. That is a gold standard service in my opinion. 2. Yu Sheng ( prosperity toss salad) We had a very nice and accommodating wait staff ( sadly i didnt get his name) who explained to us what we are looking at and gave us the guidance. Even if i am very familiar about how to do this , i really appreciate that they stick their best practice to explain. My mom is not chinese so that was really helpful for her. 3. Food The food was great, i must say classic cantonese. The birdsnest with truffle was amazing! Easily the best birds nest i have ever eaten. The portions were good ( not too little and not too much) and more than enough to satisfy. 4. Ambiance of the place x Interior The iconic ceiling lamps make up a great atmosphere. I liked how simple it was yet had nice statement pieces. The seats were also comfortable. 5. Staff overall Throughout the dining experience, there were two who were really attentive and made this a more fun and enjoyable experience. Big thanks to Allen and Kiyo who were really helpful & very pleasant to have around. 6. Overall feedback I will make sure i'd be back next year for the cny eve. It was a lovely experience.i am not sure why i had a different experience from others who wrote a bad review, but perhaps ... we got very lucky... so Jade Fullerton has these wonderful waitstaff members to thank for.More

Date of visit: February 2024
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Reviewed 6 February 2024

Great food, lovely service. Staff members are very helpful and attentive especially Allen who were very quick and thoughtful

Review collected in partnership with www.chope.co
Date of visit: February 2024
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Reviewed 20 January 2024

60th birthday celebration dinner. The restaurant is very bright and airy with light décor and high ceilings. The crockery was beautiful and something I'd love to own myself. The restaurant, although busy did lack a bit of atmosphere on our visit and whilst the wait...staff were polite there was a lack of warmth/friendliness that we would have expected. We opted for Chef Leongs all star menu which was very enjoyable. The chocolate sauce with the beef was excellent but one of the pieces of beef had gristle that made made it difficult to eat. The lobster and truffle sauce was also delicious and each of the courses were nicely presented. The portion sizes are perfect for the type of meal and with desserts and biscuits to end the meal we didn't leave feeling hungry.More

Date of visit: January 2024
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Reviewed 27 December 2023

Disappointing experience. Service was poor with the main course being served at a different time from the other main course. Had trouble communication in English, maybe that is why they got one of the orders completely wrong. The Peking Duck was good, but the other...items were average. It seemed that they paid attention to tables of 6 or more. Not worth the money and will not go back.More

Date of visit: November 2023
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Reviewed 20 December 2023

Whilst staying at the Fullerton Hotel we wanted to experience a special dinner and Jade certainly did not disappoint. From the tasteful decor, sophisticated ambience and excellent service to the exceptional food, we had a memorable evening. Eating at a ‘normal’ Chinese restaurant will never...be the same.More

Date of visit: December 2023
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Reviewed 1 October 2023

I had lunch at a town restaurant. As soon as I arrived, I was happy to sit in the good seat I asked you to eat. Especially, I was touched by Cherry who came out first to greet us after seeing our reservation. Thank you...for asking me if I needed anything in the middle of the meal and preparing the cake. And at the end, I was grateful that Lua came to our place and provided us with a good service.More

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Reviewed 30 September 2023

Had dinner at Jade Restaurant with wife & friends'. We thoroughly enjoyed not only the cuisine but also the service & ambience. The staff was very knowledgeable & was excellent in recommendations. Their Peking Duck & Hot & Sour Soup were execllent. Will come back...for thei Dim Sum!More

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Reviewed 29 September 2023

We had our yearly uni re-union dinner at Jade. We had not just a warm and great service from the Jade restaurant staff but we also enjoyed the dishes especially their signature Peking Duck and the wasabi prawn! We look forward to visit the next...time to try their yum ChaMore

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Reviewed 28 September 2023

What an awful experience this was. We booked this place for a special occasion meal on our first night in Singapore, and all booked the 5 course set menu. It was just after 9pm when we arrived, and we didn't think we were late but...the staff clearly had other ideas. Throughout the meal they kept clearing plates the moment anyone had finished, and sometimes even whilst others on the table were still eating, and immediately brought the next course. On three occasions staff removed plates or wine glasses whilst we were still eating/drinking from them, but had just stopped to talk. We kept asking them to stop and give us time, but then a different waiter would appear 10 seconds later and do the same again. To cap it all they then served the bill WITH the dessert. Despite us doing our best to delay them and repeatedly sending waiters away we were still bounced into eating a 5 course meal in 45 minutes. Not surprisingly we all had indigestion afterwards. Not much of a special occasion. There were other guests in the room at the time: seemed to be local Chinese families. They were not treated the same way. So perhaps OK if you are local, but I suggest you steer clear of this place if you are a tourist or a hotel guest. They won't treat you well. PS. We told the hotel. Not sure if they watched the CCTV. I imagine it would have looked like a comedy sketch on video. Anyway they were very apologetic, so I don't blame Fullerton. Just the management style at Jade.More

Date of visit: August 2023
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Reviewed 25 September 2023 via mobile

Jade restaurant's service and food was fantastic.Everything was just right for my son's birthday.Food was great,ambience was amazing,pricing was not over the top and the waitress Mia was ever so attentive and helpful.From the time I called the concierge to find out about wheelchair accessibility...and to the time we ate at the restaurant..the porters who helped with pushing mum to the restaurant,to the restaurant staff,left us feeling very warm and satisfied.Wonderful experince.More

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Reviewed 23 September 2023 via mobile

We made reservations at 1130am for weekend yum cha lunch to celebrate our mum’s birthday. During the phone reservations, the staff asked if the lunch is for special occasion and I advised it’s to celebrate my mum’s birthday. We reached the restaurant on time. From...the time we stepped into the restaurant to the time we order our food, we were reminded 3 times by different staffs that we have to finish our lunch by 1pm. Food quality was very disappointing. Siew Mai was very hard and tough, chilli crab meat bun was very sweet and bun was very thick, prawn dumpling skin was thick and prawn don’t taste fresh, birdnest soup has a weird chemical smell, kopi o pork ribs were made with pieces of meat that are more than 80% fats (my dad loves to eat kopi ribs made with fatty meat commented that the restaurant used meat that are too fat), wok fried egg noodles were soggy and tasteless. Food came quickly and courses where rushed through. The staff again reminded us half way through our lunch that we have to finished by 1pm. I thought Jade will have special arrangement for my mum since they checked if the lunch was for occasion, but not even a greeting of Happy Birthday. Verdict - Food 2/5 Service 1/5 This is not my first time eating at Jade. I have stop eating at Jade for more than 5 years as the previous experience was not good too. Based on this experience nothing have changed much. I will never eat at Jade again neither will I recommend any of my friends there. For the price, I can easily find other restaurants with much better food and service.More

Date of visit: September 2023
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Reviewed 17 September 2023

Great service, great variety of food, nice engagement with staff particularly Lua(champagne) and Susie (laksa) and Johnny. Lovely mix of champagne and red dns white wine. Nice large windows overlooking the terrace and the water.

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Questions & Answers
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ChiewCW
25 November 2020|
AnswerShow all 5 answers
Response from TheKuoKnows | Reviewed this property |
No view to speak of. The view from La Brassiere at the same hotel is good, though.
1
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Wendy T
14 January 2018|
AnswerShow all 6 answers
Response from GiovanniV1932 | Property representative |
Dear Wendy494 We accept bermuda shorts at Jade restaurant and we look forward to welcoming you and your husband to our restaurant soon.
1
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NekoMeow
16 August 2016|
AnswerShow all 3 answers
Response from Siew Yong S | Reviewed this property |
You have to call them to make reservations for the dim sum buffet and at least one month in advance would be safe. Good luck!
1
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Jade, Singapore - Central Area/City Area - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Jade

Yes, Jade offers takeaway services.

Yes, Jade is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Jade is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4