Very good experience on a Sunday afternoon. Even though it's not easy to find the entrance (you have to go down the side street and enter the courtyard of the Katari Hotel, then go up the staircase to the second floor), the place was very...busy but the long line moved.slowly and the staff was very friendly. The young man that took my order spoke excellent English and was very patient with my questions (no, the US Starbucks app doesn't work here, and no, I can't use a US digital Starbucks card to pay for my order here). My order arrived quickly and was exactly what I ordered. When I returned on a Saturday morning, I had a very different experience. Although they open at 8 am, and the door was open, the five of us that arrived at 8 were told that they weren't yet ready, and we would have to wait 15 minutes. One young woman seemed to be doing all the work while the other stood behind the counter on her phone. When "they" were finally ready to take orders, I went first and ordered a coffee and then a muffin; the couple behind me also ordered coffee and food. The second employee eventually got off her phone to begin making the drinks. When my drink was ready, I asked about my muffin and she told me to wait. She then prepared the drinks for the next order, and then afterwards went and got our food orders. Because I was in a bit of a hurry (I still had to return to my hotel and check out to catch my flight), I was a bit displeased about this.More