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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
+505 2276 8989
Website
Monday
Closed
Hours:
Mon - Thu 11:00 - 16:00
Fri - Sat 11:00 - 21:00
More Info
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213 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 1 week ago

Best Restaurant ever, excellent food, outstanding culinary heaven travel, terrific host, everything was just perfect.

Helpful?
Thank Alvaro Francisc... A
Charleston, South Carolina
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 9 March 2017

This place has very good food although it's been the same menu since forever, they have removed some good dishes and replaced with others not so good but overall it is good. Just when you order your meat ask for a level above on how you like it cooked because they always under cook it, and the room temperature is... More 

Helpful?
Thank Jcjasso
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Jcjasso Thank your so much for coming to Factory Steak and Lobster. I appreciate your comment; definitely it´s in continuous innovation with the menu offering a special factory lunch every week; also it has a monthly special. Actually, it´s offering a Trinche Lunch from Monday to Friday where executive can taste a special meat cut with two sauce and... More 

Ponca City, Oklahoma
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 March 2017

I have dined here with business associates on several occasions. The only complaint I have is that the temperature inside can get a little cold, and I am usually hot. But this is Nicaragua and a little cold can be a good thing on a hot day. The only other thing is that I have had some slower service when... More 

Helpful?
Thank johnbP1513XY
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear johnbP1513XY Thank you very much for choosing us a perfect place to have business dinners. And thank your for your comments; it helps us in the continuous improvement.Maintenance area is checking air conditioner to have the perfect temperature in a hot city as Managua. Will be a pleasure to serve you soon. Yours. More 

Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 January 2017

Just the right place for a good dinner. Nothing extraordinary, but it is a nice and quiet place to have dinner. I had a business dinner. The service is good. The steaks sizes are a little too big, but if you like a nice sized steak, this might be the place for you.

Helpful?
Thank Peter J
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Peter J Definitely, Factory Steak and Lobster inside InterContinental Hotel is a perfect place for meat and seafood lovers. Where you can have an important lunch meeting or enjoy with good company. Will be an honor to serve you. Yours. More 

Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 January 2017 via mobile

A friend of mine invited me to this restaurant. I've never paid attention to it because it was inside of one of the best hotels in Managua. I usually don't go to restaurants in hotels, only one I can recomend is the one inside the Baston Palmer in Chicago. Well that's until I ate in this one. I'll recommend to... More 

Helpful?
Thank Ernesto M
managua
Level Contributor
136 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 7 January 2017

We were invited for a birthday party and the special menu included Medaillones de Res with a mushroom sauce. In my mind I envisaged three or four medallions of beef in a liquid mushroom sauce and was looking forward to it after eating a sort of salad with very commercial tomatoes and a white cheese in a congealed balsamic sauce.... More 

Helpful?
Thank chefgeraldManagua
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear chefgeraldManagua I appreciate that you took time to let us details about your experience at Factory Steak and Lobster. Actually, it has been taken into consideration to avoid more mistakes at service. I apologize for the bad moments you had. I promise next time won´t happen Yours. More 

Level Contributor
52 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 January 2017 via mobile

Been a few times. Sometimes the food is good and others not so good. Inconsistent is the best description. Expect to wait quite a while for your food regardless of how busy it is. Go to Don Candido behind the hotel for a 5 star dinner. Hotel really has no good restaurants out of the three they have.

Helpful?
Thank Eliminate M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Eliminate M Thank you very for coming many times to Factory Steak and Lobster and take your time to let us this comment. It´s very important to know because it helps us in the continuous improvement. Please let me know when you come next time to offer you something to exceed your expectations. Always in an honor to satisfied... More 

London, United Kingdom
Level Contributor
233 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 153 helpful votes
Reviewed 12 November 2016

Dropped by for an early dinner. There were few diners given the time, though several families and couples were enjoying bar snacks of some kind outside on the pool patio. The food was excellent. I had a french onion soup, from memory, and the prawn salad - which had enormous succulent prawns and was thoroughly delicious. This came with warm... More 

Helpful?
Thank WanderingHK
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear WanderingHK Thank very much for coming to Factory Steak and Lobster where you can enjoy a very delicious food with family, friends or couple. Very happy to know that you liked a lot our food. As your mentioned, on terrace area or pool people love to relax with live music on Wednesday, Thursday and Friday. Will be an honor... More 

Madrid, Spain
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 19 October 2016 via mobile

Probably one of the worst meal I have ever had in my life. We ordered garlic shrimps and we asked a number of times if they were fresh and we had been told they had arrived the same day: but they had a really horrible taste. Then we got the lobster and it smelled so much ammonia that the waiter,... More 

Helpful?
Thank viajero696969
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear viajero696969 Your case was brought to our immediate attention, and every responsable party was alerted. Our shrimp and lobster providers were put on notice because of your valid complaint, and we are truly sorry for this inconvenience. We truly hope everything went well after the meal and please do not hesitate to contact us again when you are in... More 

Acoyapa, Nicaragua
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 October 2016

This restaurant is a classic "Nice ... for Nicaragua" restaurant. It was fine. The service was better than you will find at most Nica restaurants but nothing compared to the service of a decent place in the US. I can't say I will go again. Mostly because I am very motivated by awesome food, and the food was just average.... More 

Helpful?
Thank Roslyn R
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Roslyn, We appreciate your comments on our internationally established restaurant, and thank you for your thoughts on our service, which is a high priority for all of our customers. Our plates are of top quality and are distinguished from other local restaurants by our exclusive meat cuts and seafood, both national and international. We will definitely take your comments... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Steakhouse, Seafood
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Special Occasion Dining, Groups, Child-friendly, Romantic, Business meetings
Open Hours
Monday
11:00 - 16:00
Tuesday
11:00 - 16:00
Wednesday
11:00 - 16:00
Thursday
11:00 - 16:00
Friday
11:00 - 21:00
Saturday
11:00 - 21:00
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: +505 2276 8989
Description
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
3 questions
Ask a question
8 months ago
Managua, Nicaragua
over a year ago

See all questions (3)

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?