We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Costa Coffee

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Mall of the Emirates, Level 1, | Store 439 Sheikh Zayed Road, Al Barshaa First Dubai, Dubai, United Arab Emirates
+971 4 340 1009
Website
More Info
Add Photo Write a Review

103 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 68: English reviews
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I have been to Costa numerous times they have great coffee and a good selection of foods to jave with it. They are open earlier than the rest of the shops which is great for an early riser. Cup sizes are very reasonable.

Helpful?
Thank Reino C
Dubai, Dubai, United Arab Emirates
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 29 October 2016

You never fail to complete us!!! This is our favorite coffee shop wherever we go. We are LOYAL and SATISFIED! Costa is the No. 1 coffee shop for us in the whole wide world. You'll never go wrong coffee-ing@Costa! The BEST coffee place for me and my family. WE LOVE YOU!

Helpful?
Thank Warren B
Dubai, United Arab Emirates
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

great wifi and fantastic coffee-the food is light and fresh albeit staff should be offered some customer service training

Helpful?
Thank Markqree
Dubai, United Arab Emirates
Level Contributor
424 reviews
328 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
4 of 5 bubbles Reviewed 14 October 2016

Wonderful and helpful staff Good coffees and they sometimes even have testings going on that you can try. The place can get a bit busy and loud so it's not really a good place to take your laptop and do some work!

Helpful?
Thank Sara A
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 October 2016 via mobile

Once again, let down by staff with no idea of customer service. Sat for 25 minutes, waiting for our drinks, despite going up to the counter and pointing at our drinks that were sat there, to be told "take a seat, Sir". I gave up. I asked for my money back. I got a look from a so-called manager as... More 

Helpful?
Thank Team Y
A TripAdvisor Member
1 of 5 bubbles Reviewed 1 October 2016 via mobile

I've visited this Costa Coffee branch so many times and each time has resulted in very good service. However I visited on Wednesday 28th and was shocked at the attitude of one new staff member on the till. We ordered 2 Belgian Choc Frappocinos. Both were tasteless and sub standard. As it was very busy we just left them on... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 July 2016

Costa coffee is a good place to cheat on Starbucks. The service is good, coffee is worth its price. But I'm not a Costa guy:)

Helpful?
Thank Rodion R
Level Contributor
35 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 June 2016 via mobile

Very lovely atmosphere located in a very good place within the mall of the Emirates. Nice coffee and tea varieties. Snacks are good too. Friendly helpful staff. Good place to have a break from shopping or waiting for your family members while they shop. If you like to read it's a nice comfortable place to do so.

Helpful?
1 Thank Aida A
Level Contributor
50 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 June 2016 via mobile

Simple,coffee lover place,with a varieties of tasty chocolate cake, where you find Costa it's coffee time,don't miss ment tea.

Helpful?
Thank nafad e
Dubai, United Arab Emirates
Level Contributor
90 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 18 May 2016

Having had coffee at this establishment a few times, it is clear that the staff really take the time to make each coffe or drink exactly the way the customer wants it. Any combination is possible, and the staff really try to please. Each coffee is then presented beautifully with cocoa bean shaped chocolate sprinkled on top! Some treats or... More 

Helpful?
1 Thank Alison T

Travellers who viewed Costa Coffee also viewed

Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
 
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
 
Dubai, Emirate of Dubai
Dubai, Emirate of Dubai
 

Been to Costa Coffee? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast, After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Child-friendly
Location and Contact Information
  • Address: Mall of the Emirates, Level 1, | Store 439 Sheikh Zayed Road, Al Barshaa First Dubai, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 340 1009

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?