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Serafina

Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
+971 4 363 8447
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent40%
  • Very good35%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“pizza” (63 reviews)
“peas” (5 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Mediterranean, European, Fast food, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
All Details
Write a ReviewReviews (509)
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1 - 10 of 364 reviews

Reviewed 1 week ago via mobile

We find this perfect spot in souk al bahar wile having a round and it was very pleasent!! The food was fantastic, we had crab salad and beef carpaccio to start and as main we had pizza with smoke duck and cod fish ...all was...More

Thank Kevin A
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to review our restaurant with such kind words! The Crab Salad and Beef Carpaccio are some of our favorites too. We are delighted to hear that you enjoyed your time with us and cannot wait to welcome...More

Reviewed 1 week ago via mobile

Looked forward to eating here due to the wonderful view of the fountains however it was a complete let down. Firstly the waitress was straight up rude, no smile, just came to the table didnt even ask ‘what can I get you?’ Just blankly stared...More

Thank Alessandra2323
Management_DXB, Public Relations Manager at Serafina, responded to this reviewResponded 1 week ago

Thank you so much for your feedback Alessandra, we would like to thank you for your time to provide us with your feedback on your recent experience at Serafina. We regret to hear that the experience did not match your expectations and we would love...More

Reviewed 3 weeks ago via mobile

Itaian restaurant come with an excellent food fantastic service cannot think about some best. Amazing venue to visit on your special day.

1  Thank Usama F
Serafina-Dubai-, Public Relations Manager at Serafina, responded to this reviewResponded 3 weeks ago

We love receiving reviews like these! Thank you so much for taking the time to write about your experience at Serafina Dubai! We are thrilled to hear that you enjoyed your time with us and can’t wait to welcome you back again soon!

Reviewed 3 weeks ago via mobile

Best Italian restaurant in dubai.. Like the ambience of the restaurant, Excellent food & service👍👍More

1  Thank Om Prakash Y
Serafina-Dubai-, Public Relations Manager at Serafina, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to share your thoughts about your experience here with us at Serafina and for considering us the "Best Italian Restaurant in Dubai". We are thrilled to receive your amazing feedback and cannot wait to welcome you back...More

Reviewed 4 weeks ago via mobile

We were just too late to book a waterfront terras seating, so we sat on the second row which we found also okay. The place is great to watch the fountain show. Full straight view on the Burj Khalifa and you get about an 80-85%...More

1  Thank Johan B
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 4 weeks ago

Thank you for your detailed review on your recent experience at Serafina Dubai. We value all our guests feedback and are very sorry that we did not meet your expectations on this occasion. Any feedback we receive is always appreciated and used positively and constructively....More

Reviewed 4 weeks ago

My husband and I visited Serafina on our Honeymoon. We booked in advance through Instagram (you won't get a seat unless you prebooked, we seen a few couples being turned away) We requested a seat with a view so we could watch the Water Fountain...More

Thank Nadia H
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 4 weeks ago

We love receiving reviews like these! Thank you so much for taking the time to write about your experience at Serafina Dubai and for choosing us to celebrate your honeymoon with us! We are thrilled to hear that you enjoyed your time with us. It’s...More

Reviewed 4 weeks ago

We booked a table at this restaurant for our first meal in Dubai (booked in September 17 for May 18). So glad we did, we had a prime position to watch the fountains on our first night in Dubai on our honeymoon. The food was...More

Thank MarkHadley
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 4 weeks ago

Our team at Serafina Dubai would like to share their gratitude for taking the time to share your thoughts on your experience here with us! We are thrilled to hear that you enjoyed your dinner with us as part of your honeymoon celebration. Thank you...More

Reviewed 13 May 2018 via mobile

Great outdoor restaurant with beautiful views of the fountain. Cocktails were also lovely! Would return again!

Thank anonymous_x12
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 13 May 2018

We cannot tell you how appreciative we are of your kind feedback. Thank you for taking the time to share your thoughts on your recent experience with Serafina Dubai. We look forward to welcoming you again soon.

Reviewed 12 May 2018

A tad expensive, but if you want to relax over a drink and some good food whilst watching the Dubai fountains show and the Burj Khalifa laser show then this is the place. I would recommend making a reservation as it is popular. Food was...More

Thank Clare F
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 13 May 2018

Thank you for your feedback. We truly appreciate hearing your thoughts on your dining experience here with us at Serafina Dubai and we look forward to welcoming you back again soon.

Reviewed 10 May 2018

We had some pizzas, they were not bad, but it's too expensive. The best views to the fountains and the water show.

Thank uni s
Serafina-Dubai_, Public Relations Manager at Serafina, responded to this reviewResponded 13 May 2018

Thank you so much for taking time to write your review! All feedback received is valuable and appreciated and we look forward welcoming you back to enjoy the full Serafina Dubai experience.

Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
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Ask a question
Questions & Answers
12 May 2018|
AnswerShow all 5 answers
Response from Walter O | Reviewed this property |
Our group of 14 men and women all had trousers, not shorts. I don't recall seeing anyone in shorts.
1
Vote
Mohamed N
23 January 2017|
AnswerShow all 3 answers
Response from Yazeed A | Reviewed this property |
not sure really sorry
0
Votes
Jen K
29 September 2015|
AnswerShow all 4 answers
Response from CruisingBrian | Reviewed this property |
No, smart casual or even shorts if it is really hot would be OK.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Free Wifi, Reservations, Outdoor Seating, Serves Alcohol, Full Bar
Good for
View, Business meetings, Kids, Child-friendly, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
8:00 AM - 2:00 AM
Monday
8:00 AM - 2:00 AM
Tuesday
8:00 AM - 2:00 AM
Wednesday
8:00 AM - 2:00 AM
Thursday
8:00 AM - 2:00 AM
Friday
8:00 AM - 2:00 AM
Saturday
8:00 AM - 2:00 AM
Location and Contact Information
  • Address: Souq Al Bahar | Sheikh Zayed Road, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +971 4 363 8447
  • E-mail
Description
Serafina, a popular New York brand, has the largest licensed terrace overlooking the fountains in Souk Al Bahar. Accommodating up to 350 guests, Serafina is the perfect destination for Italian cuisine. Based on a very authentic approach to Northern Italian food using only the highest quality ingredients, Serafina delights its diners with a creative twist on simple and original Italian dishes. With a wide selection of homemade pastas, simple marinated meats, fish and vegetables and an array of authentic pizzas. The unique combination of an intimate setting with warm Italian music, charming service and deliciously good food, will have guests coming back for years.
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