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Shang Palace Shangri-La Hotel Shenzhen

East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
+86 755 8233 0888
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Overview
  • Excellent45%
  • Very good38%
  • Average10%
  • Poor7%
  • Terrible0%
3 Jan 2018
“Good Value for Dim Sum”
9 May 2017
“Great food”
Restaurant Hours
CUISINES
Chinese, Asian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
All Details
Write a ReviewReviews (113)
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1 - 10 of 67 reviews

Reviewed 4 January 2018 via mobile

Came to Shang Palace for their weekend dimsum buffet. Very good value for money. The service was a little slow hence the food was a slightly on the lukewarm side by the time it got to our table.More

Thank Bryanng1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 8 January 2018

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive feedback with us. We are glad to learn that food in our Shang Palace delighted you. Your other comment has been noted and shared with the team. We look forward to...More

Reviewed 9 May 2017 via mobile

A great restaurant inside the Shangri la hotel. Helpful staff and wonderful food especially the Peking duck. The air conditioner is very cold so suggest you wear a jacket. Every time I go there, I'm cold. Worth the price, food is good. .More

1  Thank AnnieMack21
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 10 May 2017

Dear Grannymac1, Thank you for dinning at Shang Palace and sharing your positive review with us. We are pleased to know that our Peking duck and helpful colleagues at Shang Palace delighted you. Your other comments have been recorded and shared with the team for...More

Reviewed 27 March 2017

Was here as part of a tour group. The food was very delicious and there was so much! Plenty for everybody. The setting was very nice and clean. If I ever went to Shenzhen again I would definitely eat here.More

Thank Tamara K
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 28 March 2017

Dear Tamara K, Thank you for dinning at Shang Palace and sharing your feedback with us. We are pleased to know that our delicious food and nice and clean setting at Shang Palace delighted you. We look forward to seeing you again in the future....More

Reviewed 30 October 2016

We stopped here as part of an organised tour where luch was included, so I have no idea of the actual cost, but they served us a fantastic meal of assorted dim sum with vegetables, noodles and rice dishes. The service for drinks was a...More

1  Thank lyzzydee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 27 March 2017

Dear lyzzydee, Thank you for choosing to dine at Shang Palace and sharing your positive feedback with us. We are pleased to know that you had a fantastic meal of assorted dim sum at Shang Palace, and your comment on the service has been well...More

Reviewed 24 September 2016 via mobile

This place serves classic cantonese with shangrila reliability. It is same here as in HK, Philippines, Malaysia ..........but it is good. Their lunch dim sum is good value.More

Thank Lankylee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 26 September 2016

Dear Lankylee, Thank you for choosing to dine at Shang Palace and for sharing your positive review with us on TripAdvisor. We are glad to know that our Cantonese cuisine specifically, our Dim Sum delighted you. We look forward to welcoming you back again! Yours...More

Reviewed 22 September 2016 via mobile

We went there expecting a nice Chinese diner and were a bit disappointed by the quality of the food. Service was ok. Really nothing special...More

Thank AHR10552
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 26 September 2016

Dear AHR10552, Thank you for choosing to dine at Shang Palace and taking the time to provide us with your valuable feedback. It is important that we do receive feedback from dedicated customers such as yourself, and for the further improving, we would like to...More

Reviewed 24 August 2016

Shang Place is the Cantonese restaurant at one of the first Shangri-La hotels in China. Ever since its opening, the restaurant has been very popular for great Dim Sum. I recommend that you reserve well ahead of time if you want to eat there on...More

Thank Cosmopolitus1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 3 September 2016

Dear Cosmopolitus1, Thank you for dining at Shang Palace and sharing your positive review on or Dim Sum. We are thrilled to welcome you back again and your kind compliments on our service and food are highly appreciated. Thank you again for your recommendations. We...More

Reviewed 17 August 2016 via mobile

Well prepared food in a nice environment. Enjoyed Dim Sum, duck etc and was pleased with everything but the slow service.More

Thank Bjarne D
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 22 August 2016

Dear Bjarne D, Thank you for dining at our Chinese restaurant, Shang Palace. It's thrilling to learn that you enjoyed our environment and Dim Sum selection. We have noted your comments about our service and shared with our team for future improvement. Thank you again...More

Reviewed 4 August 2016 via mobile

I didn't realize this was part of the Shangri-la hotel. The restaurant is just across the street. There is a nice patio and the inside is very nice. I ordered two dishes and was very pleased with both. They had a good selection on the...More

Thank Live_your_experience
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 8 August 2016

Dear Live_your_experience, Thank you for dining at Shang Palace, our Chinese restaurant and sharing your positive review with us. We are thrilled to know that you enjoyed the dishes and our wide selection of food delighted you. We look forward to serving you again on...More

Reviewed 3 July 2016

A group of 10 of us went on a Saturday for lunch and it was delicious, affordable and a great afternoon. We were seated in a private room. Staff did their best with the language difficulties, however we didn't receive any tea. Would definitely go...More

Thank K M
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 7 July 2016

Dear K M, Thank you for dining at our Chinese restaurant, Shang Palace at Shangri-la Hotel, Shenzhen. We are happy to know that you had an enjoyable dining experience, and you were delighted with our price as well as our colleagues. We look forward to...More

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Ask a question
Questions & Answers
Nick V
19 March 2017|
AnswerShow all 2 answers
Response from George B | Property representative |
Dear Nick, Thank you for your question. We offer a vegetarian menus at Coffee Garden and Champs Bar. Yours Sincerely, George Baird General Manager
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$24 - US$79
Cuisine
Meals
Lunch, Brunch, Breakfast, Dinner
Restaurant features
Seating, Waitstaff, Validated Parking, Serves Alcohol, Private Dining, Wheelchair Accessible
Good for
Groups, Kids, Business meetings, Local cuisine, Child-friendly
Location and Contact Information
  • Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 8233 0888
  • E-mail
Description
The food is mainly Cantonese cuisine with elements of Huaiyang cold dishes and the subtle influence of Sichuan and Chiu Chow cuisine. The menu highlights Shang Palace’s signature delicacies, which include Crispy Pork Flamed with Chinese Rose Wine, and Sliced Roasted Duck with Mango and Cucumber wrapped in Pancake.Shang Palace features eight private dining rooms and one semi-private room. The semi-private circular room is located in the middle of the entrance hall and two private rooms are nearby. The remaining six private rooms are at the rear of the restaurant and are complete with their own washroom, portable LCD and other facilities such as minibar, wardrobe, sofa seating and karaoke system.
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