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The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent40%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible8%
Travellers talk about
“cheese fondue” (16 reviews)
“salad” (15 reviews)
“edamame” (2 reviews)
Closed Now
American, International, Vegetarian Friendly, Gluten Free Options
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
All Details
Write a ReviewReviews (90)
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1 - 10 of 88 reviews

Reviewed 29 April 2018 via mobile

Plan on spending two plus hours eating. It gives you a lot of time to catch up with some great conversation. The food is excellent and save some room for the final course.

Thank David W
Reviewed 27 April 2018

This is an experience from the start. From the booths that are recessed into the walls, to the food preparation at the table to the length of time it takes. If you have never been here before you can read some of the other lengthy...More

Thank stiffishnickel
Reviewed 6 April 2018

This is not about the food at the Melting Pot. I tried that a few years ago and the overpriced under-servings were not worth their own write-up. But since service and attitude were in such poor form when I stopped by for a drink the...More

Thank Alan I
Reviewed 5 March 2018

Here are my takeaways: 1. It is a unique place, one of a kind, and a nice change from the average restaurant experience. We really had a great time as a family. 2. The waitress was very helpful and knowledgeable about the different selections. It...More

Thank chad s
Reviewed 26 February 2018 via mobile

Was in the area on business and gave it a try. Our waitress was great. She explained the somewhat complicated menu pretty well. Cheese fondue was excellent as was the chocolate fondue and salad. Did not fully grasp i would be literally cooking the main...More

Thank Michael F
Reviewed 12 February 2018 via mobile

We were in the mall and thought “let’s eat something different” and decided to eat at The Melting Pot. This place is located in the local mall, but more suitable to be at a high-end Hollywood area. Eating here is very expensive. The menu was...More

2  Thank Legartijo
Reviewed 22 January 2018 via mobile

Don’t get me wrong my kids love it and have a great time when they have been. But I LOVE it when I don’t have them since it’s a romantic atmosphere with tables isolated from others and it does take about two hours to go...More

Thank Colleen C
Reviewed 5 December 2017

After a long day of holiday shopping my wife and I scuttled over to the Crossgates Mall to delve into a meal at the Melting Pot. Loving fondue, we both ventured into a pleasurable experience with Cate as our server. She did a splendid job...More

Thank Bob and Joan
Reviewed 16 October 2017 via mobile

You need to know going in to a Melting Pot that it is a two hour event, for a four course meal. It is also an expensive endeavor. With that said it is a pleasant, secluded, peaceful, experience. It is an excellent venue for intimate...More

Thank Travel-in-excess58
Reviewed 17 September 2017

So don't come here if you are in a rush. We came here later on a Saturday night and it didn't seem that busy but it took 2 hrs to finish. Nice greeting at door, waitress very knowledgeable but the prices are quite expensive. Again...More

Thank diane1024
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Open Hours
12:00 PM - 9:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 11:00 PM
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
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