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The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent41%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible9%
Travellers talk about
“cheese fondue” (14 reviews)
“shrimp” (9 reviews)
“salad” (14 reviews)
Closed Now
All hours
American, International, Gluten Free Options
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
All Details
Write a ReviewReviews (83)
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1 - 10 of 81 reviews

Reviewed 5 December 2017

After a long day of holiday shopping my wife and I scuttled over to the Crossgates Mall to delve into a meal at the Melting Pot. Loving fondue, we both ventured into a pleasurable experience with Cate as our server. She did a splendid job...More

Thank Bob and Joan
Reviewed 16 October 2017 via mobile

You need to know going in to a Melting Pot that it is a two hour event, for a four course meal. It is also an expensive endeavor. With that said it is a pleasant, secluded, peaceful, experience. It is an excellent venue for intimate...More

Thank Travel-in-excess58
Reviewed 17 September 2017

So don't come here if you are in a rush. We came here later on a Saturday night and it didn't seem that busy but it took 2 hrs to finish. Nice greeting at door, waitress very knowledgeable but the prices are quite expensive. Again...More

Thank diane1024
Reviewed 1 June 2017

I came here with my daughter and her friend while visiting them at college. We found the food good but very confusing! It took us a while to figure out how the menu worked (but our waiter was patient). Once the food came, we had...More

Thank MaineTraveler2017
Reviewed 2 April 2017 via mobile

Not impressed. Priced way too high for the small portion they give you. The dips and batter where not good at all. To be honest if I wasn't with a person who loves the place I would have walked out when the main meal came.

1  Thank knightbaker
Reviewed 14 March 2017 via mobile

Great place..I was really doubtful about this place but was surprised..it really fills you up, really fresh..good stuff!

Thank Richard M
Reviewed 8 March 2017

Although the price is "fine dining" - it's a casual place. You don't need to dress up. Not a good place for small children because of the danger of being burned if not attended to constantly. The service was very good - we were introduced...More

Thank ajmuzz
Reviewed 8 March 2017

We booked this for our 11th anniversary. We also had a buy one get one coupon that they honored. The night was very nice, we were there for about two 1/2 hours. We had a full course meal. They sat us at a table where...More

Thank ZL4
Reviewed 4 February 2017 via mobile

Excellent meal. A lot of food to cook. Went with son and his girlfriend. They lived it. We had a great time. The booth was plenty of room and somewhat secluded.

Thank Djb18
Reviewed 16 January 2017

The Melting Pot is a bit of a gimmick restaurant - they only serve fondue from hot pots right on the table. It isn't a place you'd want to go to on a regular basis but it does make for a fun night out. The...More

Thank lupaglupa
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Open Hours
12:00 PM - 9:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 11:00 PM
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
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