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Reaching Out Tea House

Certificate of Excellence
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131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
Website
Today
08:30 - 20:30
Closed now
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Hours:
Sun - Sat 08:30 - 20:30
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1,944 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

Here you will enjoy the beauty of silence...great variety of teas and handmade organic sweets. Just sit and see people passing by.

Helpful?
Thank vmfdezl
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We sure like to hear that our tea house is "one of the best"...thank you. More 

Hoi An, Vietnam
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago NEW

Viet Nam is a very noisy country , sometimes you have to shout to be heard .i like to come to this place to have a quiet cup of tea . You can see that the owner takes a lot of time and attention to make this place so wonderful . You are surrounded with fresh flowers , not the... More 

Helpful?
1 Thank KimLienVillas
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you KimLien for your review and your appreciation of our wildflower arrangments. We think that they add to the authenticity of our environment. We enjoy doing these arrangements daily, with the same care and attention that we pay to our home baked cookies and house-roasted beans. More 

Hanoi, Vietnam
Level Contributor
776 reviews
414 restaurant reviews
common_n_restaurant_reviews_1bd8 246 helpful votes
5 of 5 bubbles Reviewed 1 week ago

While I've known that people speaking loudly nearby can ruin just about anything (a meal, a train ride, a museum tour), I was surprised how peaceful it was in this tea shop. We loved it! The tea flight (three teas) was beautifully presented with tasteful tea cups and pots, and a small treat to go with each tea. I found... More 

Helpful?
Thank Bryan H
jothvn, Volunteer at Reaching Out Tea House, responded to this review

It is lovely isn't it how the silence focuses our attention to the tastes and aromas of the teas and cookies being served. More 

Johannesburg, South Africa
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Excellent to see people giving back to the underprivileged and supporting the not so fortunate. The staff working there create the most beautiful craft.

Helpful?
Thank n0msi
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Sounds like this review is more about our craft shop than our tea house, but either way the Reaching Out family appreciates the review. More 

London, United Kingdom
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

What a jewel of peace and tranquility. A real gem in Hoi An . Fabulous teas , beautifully served and not a word spoken between us .Felt very honoured to have experienced such a place. So please stop by and enjoy

Helpful?
Thank Whizzy5658
jothvn, Volunteer at Reaching Out Tea House, responded to this review

It was our pleasure to serve you!! More 

Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This is run by Vietnamese people with hearing impairments. The emphasis is on tea, but they do small things to eat and other drinks. The tea tasted great and came in a traditional pot with a strainer and small cup. The staff were very friendly and the atmosphere was extremely peaceful, a refuge from the bustling streets of Hoi An.

Helpful?
Thank HPJM
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Coffee drinkers will also love our Vietnamese drip coffees!! More 

Kapaa, Hawaii
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This place is fantastic , lovely staff and great atmosphere , we went to their shop first to purchase craft made by them and was told about their tea shop, run by the deaf , they have a beautiful location wonderful teas and cookies !

Helpful?
Thank Craig J
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for inviting Trip Advisor readers to stop by for tea!!! More 

Adelaide, Australia
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

I had the tea tasting set and the cookie tasting plate. Both (particularly the cookie plate) were excellent value for money and very tasty. This cafe employees people who are deaf so provides little blocks to ask for things (hot water, bill ect) and cards to write questions on, so there are absolutely no communication problems. Word to the wise... More 

Helpful?
Thank Olivekid
jothvn, Volunteer at Reaching Out Tea House, responded to this review

oopsie ....did not know about the TA map error...we will try to get that fixed. The tasting sets are really the best way to sample our tastes and aromas. More 

Hoi An, Vietnam
Level Contributor
141 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Just love this tea house. A very different experience dining here. With a policy of 'whispers' or silence, you get to enjoy your drinks in a most serene surrounding. This honours the silent world which the staff inhabit. The drinks are served beautifully- a real pleasure to be spoilt here. Prices reasonable. I would suggest sitting out the back so... More 

Helpful?
Thank Jennig16
jothvn, Volunteer at Reaching Out Tea House, responded to this review

The garden is a very tranquil spot at the Reaching Out Tea House. More 

Ulladulla, New South Wales, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

This was an amazing experience - not just for beautiful service and fabulous tea and coffee, but also for the serenity of the venue. The staff were efficient, calm and respectful, and I would definitely go back to support them.

Helpful?
Thank Robyn P
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We look forward to welcoming you back. Thank you for the lovely review Robyn. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
US$2 - US$5
Cuisine
Cafe, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, View, Child-friendly, Romantic, Cheap Eats
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.

Questions & Answers

Questions? Get answers from Reaching Out Tea House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?