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Reaching Out Tea House

131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“tasting plate” (30 reviews)
“cakes” (25 reviews)
Open Now
08:30 - 20:30All hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu, Hoi An 84510, Vietnam
All Details
Write a Review
Reviews (2,131)
Traveller rating
Traveller type
Time of year
Language

11 - 20 of 1,692 reviews

Reviewed 1 week ago via mobile

Such a special little place to have a moment to sit in peace and quiet (apart from the odd horn you continue to hear from the street). We had some herbal tea and a beautiful refreshing lime juice. Some generous servings of yummy home baking...More

Thank BruDix
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

Thank you for your review and your understanding about the efforts that we have made to ensure that our service systems work for both staff and customers.

A TripAdvisor Member
121
Reviewed 1 week ago via mobile

We loved this unique place, enjoy superb tea and homemade cookies in a peacefull environment! The concept were people with a disability (deaf) serve you and have the opportunity to work is great! They are so friendly and offer you the best service possible!More

Thank A TripAdvisor Member
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

We are always thrilled when customers remark on the excellence of our service. we have tried very hard to design and incorporate service systems that allow our speech and hearing employees to interact with the hearing world and our customers from around the world to...More

Reviewed 2 weeks ago via mobile

After spending Afew days in Hoi An we got really tired of the hustle and bustle and thankfully found this tea house. Very peaceful. Staff were incredibly friendly and no noise at all. My wife and I enjoy trying to sign and writing little notes...More

Thank Adam G
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 weeks ago
Google Translation

Glad you found our little silent place!

Reviewed 3 weeks ago

This beautifully decorated tea house has incorporated the quiet of the Vietnamese tea ceremony with the synergy of helping people with hearing impairment. We came here a few times: They had hand made biscuits and you could sample teas or coffees. It was a good...More

Thank Hanson N
jothvn, volunteer at Reaching Out Tea House, responded to this reviewResponded 2 weeks ago

Thank you for your repeat business and your review!

Reviewed 3 weeks ago via mobile

Reaching out cafe is a small little place in the middle of Hoi An Old Town which presents provides you a perfect place to relax and chill during the normal hustle and bustle. Run and managed by deaf and mute workers it had a naturally...More

Thank Adam H
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 weeks ago

Thank you for your review and recommendation.

Reviewed 3 weeks ago via mobile

Reaching Out Tea House is located in the middle of the busy Hoi An. The decor is stunning and unique and the atmosphere really calms you down. The staff is so friendly and cheerful, even though no words will be spoken at all. Guests are...More

Thank Nicole Z
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 weeks ago

Hello Nicole Thank you for your thoughtful review.

Reviewed 3 weeks ago via mobile

The tea house is such a beautiful place in Hoi An. The personal is very friendly. Tea, coffee and cookies are very delicious and the prices are faire. If you stay in Hoi An you have to go there for taking a time out of...More

Thank enelia_travel
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 2 weeks ago

We are glad that you took some "time out" at our tea house.

Reviewed 3 weeks ago

When you come here, you will feel a different space without speaking. I called it speaking silence. Although most of waitress cant speak or hear but they are lovely and care about the guests.

Thank 111ng_nh
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 weeks ago

We like your phrase "speaking silence".....making connections on a human level!

Reviewed 3 weeks ago via mobile

I would like to give them 10stars,actually. Everything is beautiful. Please don't just take photos from outside,but come inside and have their drinks. Thanks for amazing experience.

Thank Rie M
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 weeks ago

Such an enthusiastic 10 stars....thanks!!

Reviewed 3 weeks ago via mobile

I agree with all the other positive reviews. I had a relaxing cold herbal foot bath and an ice passionfruit tea, delicious and therapeutic, relaxing and restful. Highly recommend.

Thank Julia A
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 weeks ago

Sounds like you had a nice experience somewhere...but not at our place!! We are a tea house. we serve tea, coffee, freshly squeezed juices and home made cookies and treats. No foot baths!! Do come to visit us too!!

Nearby
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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
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