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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“sampler” (32 reviews)
“cakes” (20 reviews)
Closed Now
All hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,228)
Traveller rating
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31 - 40 of 1,749 reviews

Reviewed 12 October 2017 via mobile

We had a great experience at this tea shop. Gorgeous tea tasting and cookies all made on the premises. Staff were wonderful - so helpful. One of the staff in the shop was so helpful when we were trying things on. She was happy to...More

Thank jokingmustyoube
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 13 October 2017

Nhi is certainly a strong ambassador for the arts and Crafts shop and the Tea House!

Reviewed 11 October 2017 via mobile

I could easily have whiled away a few hours here. Such a peaceful space and very attentive staff. The coffee sampler and cookies were lovely. Would definitely recommend.

Thank Rhiannon_Oz
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 13 October 2017

So glad you tried the sampler...it is the best way to experience all the flavours​ and aromas of our local coffees.

Reviewed 11 October 2017 via mobile

From the moment we walked into Reaching Out Tea House it was obvious that this place was different to everywhere else in Hoi Anh! A nice, quiet atmosphere, with great tools to make communication with the staff easy! Plus the tea and cookies were great!

Thank Erin M
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 13 October 2017

So happy to hear that you enjoyed the uniquely quiet atmosphere of our Tea House. Thank you Erin, for the review and rating.

Reviewed 6 October 2017 via mobile

Loved morning tea hear. I'm a special education teacher and I think this concept is FABULOUS. The calm "zen" of this tea house was just what I needed after a busy and very humid morning of shopping in Hoi An. My coffee was lovely and...More

1  Thank Lynda_e_Miller
Reviewed 5 October 2017

Antique and serene atmosphere. No hearing but understanding staff. I chose the "Tham tra" tea which was beautifully prepared and perfectly matched with matcha coconut jam. It was my first but definitely not my last time.

Thank Nguyễn Minh Q
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 6 October 2017

We look forward to seeing you again.

Reviewed 2 October 2017 via mobile

I absolutely loved this place! The employees are so attentive and kind, and it was a very cool experience. The tea and handmade items were amazing! Must try when in Hoi An!

Thank Brook P
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 October 2017

Our staff is always thrilled when their attentive service is mentioned in a review. Thanks!

Reviewed 1 October 2017 via mobile

Lovely ambient place. Good selections of teas which were presented beautifully. Well worth a visit. Worth buying some tea from.

Thank markdenning30
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 October 2017

Hello Mark Today we received our award of Excellence from Trip Advisor. Thanks to our customers who take the time to rate and review their Reaching Out Tea House experience, our staff has been recognized!

Reviewed 1 October 2017

Reaching Out provides a wonderful experience in a truely tranquil environment. The fresh juice and coffee provided was delicious and the staff were very kind and attentive.

Thank Kathryn S
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 3 October 2017

Your review and rating have helped us achieve our trip Advisor award of excellence..thanks!

Reviewed 27 September 2017 via mobile

The conceit - a cafe where whispering is the loudest form of speech allowed and the staff communicate through signs or sign language - works surprisingly well, and the atmosphere is very relaxed and peaceful. But the best thing is the coffee is absolutely delicious....More

Thank AndrewKara
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 29 September 2017

Yes, the tasting samples are the best way to discover all the tastes and aromas offered at the Reaching Out Tea House, whether tea, coffee or homemade cookies! Glad you enjoyed the silence​ and tranquility!

Reviewed 26 September 2017

This is a different place. All staff hear me with their heart and made a fantastic tea time I've ever had. They give me a chance to learn how to speaks without any words. I love the way they decorate a little garden and their...More

Thank BDuyen
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 27 September 2017

"All staff hear me with their heart"...how lovely...thank you.

Nearby
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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
View, Special Occasion Dining, Romantic, Local cuisine, Child-friendly
Open Hours
Sunday
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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