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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“tasting plate” (30 reviews)
“cakes” (24 reviews)
Open Now
8:30 AM - 9:00 PM Hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,334)
Traveller rating
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41 - 50 of 1,822 reviews

Reviewed 5 March 2018 via mobile

It is a place managed by hearing impaired people. So you have to enjoy the silence and try to communicate with sign language (they provide written signs for you to order things and make it easier). Excelente coffee, local brew, with a touch of class...More

Thank Joaquin L
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 6 March 2018

We worked very hard during the design phase of the tea house, to ensure that our customers had a tranquil experience, as well as a great cup of tea or coffee. Thank you for your review.

Reviewed 4 March 2018 via mobile

Really nice inside. Liked the idea that you are helping deaf people with employment whilst on holiday. Drinks are well presented and staff pleasant. There are squares with notes on them to indicate what service is required. Would recommend. Concept of the place is helping...More

Thank millerde1
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 5 March 2018

Thank you for your thoughtful review.

Reviewed 3 March 2018 via mobile

This is a very picturesque teahouse and it’s so tranquil and beautiful here. I loved the decoration and the atmosphere. It’s not super cheap but it was worth the money for me. I had the tea sampler set and some cookies. Lovely!

Thank et761
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 4 March 2018

The tea sampler is certainly the right way to experience all the flavours and aromas of our various teas. The homemade cookies are chosen to compliment the different tea flavours. Thank you for your review and rating.

Reviewed 23 February 2018 via mobile

This gorgeous tea house provided a wonderful break from the hustle of Old Town. The ambiance & tea/snacks was all done to perfection. What a great organization. The craft shop holds many fine items as well.

Thank Kevin S
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 25 February 2018

Thank you Kevin!

Reviewed 21 February 2018

This is such a beautiful and relaxing oasis in a very busy area. We have been coming to the tea house since 2013 and it is just perfect. Wonderful staff who have speech or hearing impairments provide a welcoming enviroment . Coffee is great and...More

Thank 275DianneB
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 22 February 2018

Hello Dianne We really appreciate your loyalty through the years. Looks like you have been coming to the Tea House since its opening!!

Reviewed 18 February 2018

We loved out experience at Reaching Out! Not only is it an amazing place that helps physically impaired individuals to find employment, the tea is fantastic too! Some of the best tea we've had, and the black sesame cookies were delicious. The teahouse itself is...More

Thank Caren B
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 20 February 2018

Hello Caren We are pleased to know that your experience at the Reaching Out Tea House was "cool". I wonder which tea/teas you tasted? The serenity of our tea rooms is a gift to travellers and locals, weary of the noise and bustle of Hoi...More

Reviewed 16 February 2018

Reaching out Tea House offers locally grown tea and coffee, cold drinks and homemade snacks. It provides a silent atmosphere with speech amd hearing impaired servers. Vietnamese welcome tea is free and part of the service. Service is very efficient and professional. The menu is...More

Thank Nunngo
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 19 February 2018

Hello Another great review from you!!! Your comments about our Arts and Crafts Shop and now our tea house are highly valued. Thanks!

Reviewed 10 February 2018

This coffee shop is related to the Reaching Out gift shop although they're on different streets. The staff at this cafe are disabled, mostly deaf from what we could see. There are blocks on each table with expressions like "Thank you" and "Hot" so customers...More

Thank Nelson P
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 11 February 2018

Three "greats"....thank you!

Reviewed 8 February 2018

One of my favorite cafes I have ever been to in the world! Very peaceful, and a great idea behind the cafe. We had the sweets sampler and choice of coffees and it was all delicious. Staff are nice and helpful. We ended up buying...More

Thank Jazmine L
Reviewed 8 February 2018 via mobile

Great teas served by those with hearing disabilities. There was small cubes with basic communications written on them to indicate things to the staff. Very quiet place in old town. Snacks were tasty and their collection of teas for sale is good. Ambience and lighting...More

Thank adib1190 .
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Ask a question
Questions & Answers
Fiona M
17 February 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
15 February 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Romantic, Child-friendly, View, Special Occasion Dining
Open Hours
Sunday
9:30 AM - 8:30 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:30 AM - 8:30 PM
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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