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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“sampler” (32 reviews)
“cakes” (20 reviews)
Closed Now
All hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,228)
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51 - 60 of 1,749 reviews

Reviewed 30 August 2017 via mobile

I visited Reaching Out after reading about it in a blog and it was everything I hoped for! The coffee was fabulous, the atmosphere peaceful and the snacks were unusual and very tasty. The only reason I've given it 4 instead of 5 is that...More

Thank Christabel B
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 September 2017

We apologize for the confusion about your choice of milk for your coffee. We try to make every experience flawless. Rest assured that we will improve our ordering system to make it easier to manage for both staff and customers. Thanks for pointing this out...More

Reviewed 29 August 2017

Such a lovely place, just like the craft shop! Beautiful décor, cosy seating, and extra superb staff! The teas and coffees were so good, and very exquisitely presented, and accompanied by 3 yummy different biscuits - chocolate, coconut, and ginger. Service was quick, and deafness...More

2  Thank Nadar7
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 30 August 2017

We look forward to seeing you again at both the tea house and arts and crafts shop! Thanks for letting Trip Advisor followers know about your experience with us.

Reviewed 28 August 2017 via mobile

What a wonderful concept; delicious sweet treats, fantastic coffee, tea and decor and friendly staff. I love this place so much!

1  Thank Kimberley A
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 29 August 2017

Hi Kimberley. So glad to hear that you enjoyed our tea house. We worked very hard on the concept and now pay attention to the details of preparing our teas, coffees and home made treats daily.

Reviewed 28 August 2017 via mobile

We spent a rainy afternoon in this lovely teahouse. Although it took some time to get us seated and served (don't be in a hurry, when you come here!) we really enjoyed the special atmosphere of this place and our tea (and specially the ginger...More

1  Thank Katja F
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 29 August 2017

To rush, is to miss the aromas and tastes of our local teas and coffees, as well as our tranquil environment. Happy to know that we could shelter you on a rainy day!!

Reviewed 28 August 2017 via mobile

My first visit to the tea house, and it was lovely. A little bit of quiet time away from the city noise. The service was excellent, and I respect greatly that it is giving opportunities to those that quite often miss out. Their craft shop...More

2  Thank Kirstylea
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 29 August 2017

thank you for steering customers our way, with your lovely review.

Reviewed 26 August 2017

I loved this quiet, relaxing tea shop! We happened to be passing by earlier in the morning when the ladies were baking the cookies and knew we had to stop by there later for tea. This was one of the most memorable experiences of my...More

1  Thank jennifersL3236XV
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 27 August 2017

Such a lovely review Jennifer. Thank you. Yes, our family of employees at Reaching Out is an impressive group!

Reviewed 25 August 2017 via mobile

We had coffee and biscuits. Service was attentive and friendly, food and coffee reasonably priced and fabulous. The serene atmosphere after the hustle and bustle of old town, was perfect! Thanks folks!

1  Thank the_inane1
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 26 August 2017

Thank you for sharing your experience with Trip Advisor readers.

Reviewed 20 August 2017 via mobile

Great place to have some time out and enjoy a tea or coffee in the peace and quiet. Talking is not the thing to do...signing and gesture all the way. Forget the wifi, and embrace!

1  Thank 75emma
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 21 August 2017

Hello Emma thank you for encouraging others to enjoy the silence at our tea house.

Reviewed 20 August 2017 via mobile

This is a tea house with a difference. All staff are hearing impaired and use sign language so you have to take your tea / coffee in silence or whisper.. the staff are very sweet and you use sign blocks or note writing paper to...More

1  Thank Lucylu137
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 21 August 2017

Yes, we think that our handmade, traditional tea ware enhances the taste of our beverages. Thank you for the lovely review.

Reviewed 18 August 2017 via mobile

I love how it feels at Reaching Out! Peaceful, tranquil, relaxing. I could spend hours here with a good book or just people watching.

1  Thank Yến Như N
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 19 August 2017

So glad to hear that you relaxed into the tranquil atmosphere of our tea house.

Nearby
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Nearby Attractions
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.08 km away
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.05 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, View, Local cuisine, Special Occasion Dining, Romantic
Open Hours
Sunday
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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