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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“tasting plate” (30 reviews)
“cakes” (24 reviews)
Open Now
8:30 AM - 9:00 PM Hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,371)
Traveller rating
Traveller type
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51 - 60 of 1,844 reviews

Reviewed 20 March 2018 via mobile

We really enjoyed our time at this tea and coffee house. The house rules are that we whisper which was a welcome change from the Wi-Fi hogged coffee houses. We took in the silence, sipping our tea and Our Vietnamese filter coffee and watched the...More

Thank jed r
Reviewed 20 March 2018

We stumbled on this place because we were tired from walking around the village. The Staff is amazing and gentle. The tea and treats on the menu were goods. the silverware and dish ware was beautiful. I would definitely return here when I return to...More

Thank Thalia_RR
Reviewed 20 March 2018

This stop for a tea and quiet respite in a busy town is a must on a visit to Hoi An. The environment is charming and as the staff are hearing impaired, all ordering is done on paper as are questions and thanks. This cafe...More

Thank Dianne B
Reviewed 17 March 2018 via mobile

Was there to support this establishment which provide skills and living (reaching out) to people of disabilities.

Thank SmurfFat
Reviewed 15 March 2018 via mobile

By all cafes I have been in, this is one of my favourite cafe for sure. I am deaf so it is awesome to be able to order by international sign language / body language. You who cant sign language wont have any problems though,...More

Thank Datigeraj
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 17 March 2018

Thank you for reassuring our hearing customers about the ease of ordering at the Reaching Out Tea House!

Reviewed 14 March 2018

This was a cute little Coffee/Tea house. All workers seemed to have a physical disability with most communication done through the use of small pieces of wood with words on them. This was inadvertently a nice touch. It was lovely and the staff were very...More

Thank Martin C
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 March 2018

Hello Martin. Yes, our tea house is managed by the speech and hearing impaired. Thier gracious service is one of the features of our unique place. Thanks for the review.

Reviewed 14 March 2018

My brother and I happened upon this teahouse and were very pleased to the service received. Though we different taste requirements but they were all met. Coffee and tea options were best.

Thank trucgoesplaces
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 March 2018

So glad that you "happened upon" the Reaching Out Tea house!

Reviewed 14 March 2018

Hoi An is probably on the verge of losing its charm to the redundancy of Vietnam markets, restaurants, and the logistics of handling such a great influx of tourists. The Reaching Out Tea House is an exception, non only from the perspective of service to...More

Thank Richard W
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 15 March 2018

Hello Richard Yes, the Reaching Out Tea house remains a sanctuary in the growing frenzy of Old Town! Thank you for your review.

Reviewed 13 March 2018 via mobile

Words cannot describe the beauty of what this place is. You have to discover it for yourself. I enjoyed the oolong tea.

Thank Caiti M
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 14 March 2018

Hello Caiti Experiencing the tranquility of our tea house is special. Thank you for your review​.

Reviewed 13 March 2018

My friend and I spent a rainy afternoon here and it was such a highlight of our entire trip! The staff are all professional and everything from the cookies to the decoration is carefully and beautifully made. We were lucky to get seats in the...More

Thank Tee N
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 14 March 2018

So nice to hear that you were able to able to settle into the silence at the Reaching Out Tea House. Thank you for respecting the tranquility and abandoning your phones! Enjoy your tea at home and remember us!

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Ask a question
Questions & Answers
Fiona M
17 February 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
15 February 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
View, Romantic, Child-friendly, Special Occasion Dining
Open Hours
Sunday
9:30 AM - 8:30 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:30 AM - 8:30 PM
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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