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Reaching Out Tea House

Certificate of Excellence
$$ - $$$
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131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
Website
Today
08:30 - 20:30
Closed now
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Hours:
Sun - Sat 08:30 - 20:30
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1,984 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
1 review
5 of 5 bubbles Reviewed 2 January 2017 via mobile

This place is a wonderful gem in the centre of old Hoi An. The teahouse serves a number of local teas and coffees as well as a selection of delicious cookies and nibbles. The tasting sets are a great way to sample their menu but be warned...they're very generous with their servings! The old-world charm of the interior plus the... More 

Helpful?
Thank Tippetty
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We always like to hear that Reaching Out, the tea house and craft shop have been a highlight for travellers. More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 January 2017

This is the first and also the best place we love. The staff served in silent action and quiet space. The atmosphere was extremely fresh and the food are incredible. I learned that, everything was make by hand at home.

Helpful?
1 Thank Jessicawhite132
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Yes, our baked goods are made fresh every day in the tea house kitchen. Teas and coffees are local and often organic, the coffee beans roasted in house as well. Thank you for the review. More 

Montreal, Canada
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 31 December 2016 via mobile

A small quiet haven to drink tea or coffee and enjoy excellent cakes. Very stylish setting with great service. The fact that it helps local disabled people is an added bonus.

Helpful?
Thank Harriscoach
jothvn, Volunteer at Reaching Out Tea House, responded to this review

So happy to hear that you enjoyed our traditional tea house. More 

Leeds, United Kingdom
Level Contributor
27 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 December 2016

I seeked out this place after glancing at the good reviews, having not read the detail within them I was pleasantly surprised by the concept when we entered. It was lovely to enjoy the peace and tranquility of the cafe, topped off by a cat called, 'Lucy', who came and sat on my knee during my whole time there. I... More 

Helpful?
1 Thank nicrichardson
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for the review and report of Lucy's welcome. More 

malaysia
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

My wife and I went there twice. Love the tea and coffee, love the ambience and love the staffs. We also love the cookies, especially the sesame cookies.

Helpful?
Thank hallothere
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Everyone seems to have a favourite cookie! We try to pair the flavours with our customer's choice of tea or coffee. All are baked fresh daily in house. Thank you for the review. More 

Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed 30 December 2016 via mobile

We had read about Reaching Out on Trip Advisor and were looking forward to visiting. We were definitely not disappointed. We got the coffee tasting plate, a herbal tea, and various cookies. The food and drinks were absolutely delicious. The experience was also very special. It was nice sitting in a quiet and calm cafe watching the busy world outside... More 

Helpful?
Thank Jujubez
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We so appreciate hearing from customers who have relaxed into the serene environment of the Reaching Out Tea House. Thank you. More 

Melbourne, Australia
Level Contributor
55 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

What a glorious oasis of calm in the midst of busy hoi an. The staff were attentive and the tea was delicious- I couldn't resist trying a sweet treat. I wanted to stay for a long time such is the relaxing nature of this cafe.

Helpful?
Thank KMils
jothvn, Volunteer at Reaching Out Tea House, responded to this review

So glad that you decided on a sweet​ treat! More 

Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 December 2016 via mobile

In the middle of main busy street in Hoi an, Reaching out was attracted to us by its quietness and calmness. We enjoyed Vietnamese tea and coffee here. Unfortunately the best spot to seat has been occupied. Next time will try to get that seat to have better view outside.

Helpful?
Thank Thanh Nhan N
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Some customers prefer the garden which is particularly quiet but it sounds like you wanted one of the window seats to watch the passers by. Hope we do see you again and that you get a seat by the window!! More 

Brisbane, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 December 2016 via mobile

Vietman is noisy so this tearoom run by deaf mutes is a very welcome break from the noise. You'll notice the lack of noise right away and you'll be offended when load people walk in. Very comfortable sitting, a good selection of tea and coffee and ginger cookies to die for. Convenient location in the old town.

Helpful?
Thank tex1966mex
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We too wish that everyone who visits the Reaching Out Tea House could respect the silence! More 

San Diego
Level Contributor
237 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 500 helpful votes
5 of 5 bubbles Reviewed 24 December 2016 via mobile

A wonderful concept helping people with hearing disabilities. Communication with staff is by gestures, using small blocks with words on or, if all else fails, a note pad. The cafe was truly an oasis of calm in the middle of old Hoi An. Guests are encouraged to whisper to each other, which is wonderful. We were fortunate enough to get... More 

Helpful?
Thank 92075
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We are always happy to read "a must do" in our reviews. Thanks! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
US$2 - US$5
Cuisine
Cafe
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Romantic, Local cuisine, Special Occasion Dining, Cheap Eats, View, Child-friendly
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.

Questions & Answers

Questions? Get answers from Reaching Out Tea House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?