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Black & Blue Steak & Crab

Certificate of Excellence
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5493 Sheridan Dr, Amherst, NY 14221-3609
+1 716-839-2525
Website
Today
16:00 - 21:00
Closed now
See all hours
Hours:
Sun 16:00 - 21:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 23:00
Sat 16:00 - 23:00
More Info
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184 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Williamsville, New York
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

Went there last night as a party of 4, turning into a party of 5. As appetizers, we had the Lobster Bisque (2 of us), She-crab soup, and Caeser salad. All delicious. We all ordered different steak variations with different sides and all were amazing. As we were finishing, our out of town guest showed up (due to plane delay).... More 

Helpful?
Thank Dawn N
New York City
Level Contributor
272 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 1 week ago

We went there for Birthday dinner. We were greeted and seated making us feel really great. Wine selection is excellent. Appetizers selections was very good. Entries selection and daily specials was excellent. Side items like sweet potatoes and creamy kale are definitely worth trying. All in all it was very enjoyable dinner.

Helpful?
Thank SSDNY
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review and share your experience with us. We are honored that you would celebrate such a special occasion at b&b. Happy Birthday! Sincerely, Kiley M Guest Relations Manager Two For Seven LLC guestrelations@blackandbluesteakandcrab.com More 

Syracuse, New York
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Was on a quick trip into Buffalo and decided to have dinner with friends at the Black and Blue. I have been here before and have always enjoyed the food. My wife and I ordered the special which was a grilled swordfish dish and the rest of the party ordered steak. The swordfish at best was terrible while the steak... More 

Helpful?
Thank cny23
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review. I am terribly sorry about your recent dinner experience at b&b. That is not the standard you should expect when visiting our restaurant. Every mistake is very important to us and I want to assure you that I will be sharing your notes with the kitchen team to... More 

Buffalo, New York
Level Contributor
91 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 3 weeks ago

Went on Friday of restaurant week. Atmosphere is supposed to be upscale- bar area seemed to be over packed but maybe not for a Friday evening. Enjoyed the selections (specials) for restaurant week, ordered several appetizers from the normal menu-calamari, waygu balls and arancini balls- very tasty. Server was a little overwhelmed forgot to put in our extra sharing sides... More 

Helpful?
Thank MJohnson71
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review and share your restaurant week experience with us. I want to apologize for the service issues during your dinner. We pride ourselves on providing the finest service, as well as products, to our guests no matter the time of day or occasion. If you would like to discuss... More 

Montgomery, Texas
Level Contributor
34 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Atmosphere is very upscale and nice, nice bar. Service is impeccable. I was here during Restaurant Week 2017. The offerings were not only delicious, but price at $20.17. You cannot beat that.

Helpful?
Thank mematdelta
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review. We are so pleased to hear that you enjoyed your restaurant week experience at black & blue. We hope to see you soon! Kiley M Guest Relations Manager Two For Seven LLC guestrelations@blackandbluesteakandcrab.com More 

Denton, Texas
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Front reception pleasant and articulate. Couldn't get reservation until 8:45 which was ok. Were seated at booth in bar area Table was dirty when we were sat. Hostess cleaned Waiter has assistant who set table. Neglected napkins and side plates. When waiter finally did show up he did explain specials. I went with braised short ribs. Not a good choice.... More 

Helpful?
Thank Lisa Z
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Lisa, thank you very much for your review and sharing with us your experience. I sincerely apologize that you left disappointed. I want to assure you that I will be sharing your review with the entire b&b team to make the appropriate adjustments, immediately. I would like to discuss the events with you further and attempt to correct our mistakes.... More 

Aliso Viejo
Level Contributor
160 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 17 March 2017 via mobile

This restaurant is a solid steak house overall but we must have picked a bad night. First of all they stuck 6 grown men in a small booth and the place was maybe 25% full. Then our server was barely there and after we ordered our first bottle of wine she decanted it and then never came back to pour... More 

Helpful?
Thank Edunbar3
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for reaching out. First I would like to say how incredibly sorry I am for your recent dining experience at black & blue. Unfortunately, the standard you should expect in our restaurant was not upheld during your dinner last night. While we are pleased to hear you enjoyed the food, the inattentive service you received is... More 

Amherst, New York
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 14 March 2017

This place will never let you down! Always the top of the line steaks and seafood. Took the wife there for a our anniversary and they did everything possible to make it a memorable dinner. I also go there for business meetings with clients, so if you want to impress someone, this is the place to do it. Middle of... More 

Helpful?
Thank bassermn
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review and share your experience with us. We are honored that you would celebrate such a special occasion at black & blue. Happy Anniversary! Kiley M Guest Relations Manager Two For Seven LLC guest relations@blackandbluesteakandcrab.com More 

Amherst, NY
Level Contributor
56 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 5 March 2017

Three of us went there and we all enjoyed our steaks. I started off with Steak Tartare, it was done exactly right...yum! My tenderloin was just the way I liked it (very rare with a cool center), you can only do it this way with only high quality cuts of beef. Our servers were pleasantly attentive, not hovering, not neglecting.... More 

Helpful?
Thank showingmydog
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Thank you very much for taking the time to leave a review. We are so pleased to hear you enjoyed your experience and look forward to sharing it with the team. Your feedback is important to us and I want to assure you we will be looking into the lighting issues you mentioned. Thank you again! Kiley M Guest Relations... More 

Buffalo, New York
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 11 February 2017

We were greated promptly and seated by Angela. She was very friendly. The crab and lobster fondue is delicious. Highly recommended. My husband really enjoyed his tuna. The French fries could use less seasoning but overall food was of good quality.

Helpful?
Thank sophia14221
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this review

Sophia, Thank you very much for taking the time to leave a review. We are so pleased to hear about your positive experience at b&b. Please know I will be sharing your review with the kitchen team so we can look into the seasoning on the french fries. We are so grateful for your feedback and always welcome any opportunities... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$40
Cuisine
American, Steakhouse, Seafood, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Romantic, Business meetings, Bar Scene
Open Hours
Sunday
16:00 - 21:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
16:00 - 23:00
Location and Contact Information
  • Address: 5493 Sheridan Dr, Amherst, NY 14221-3609
  • Location: United States  >  New York (NY)  >  Amherst
  • Phone Number: +1 716-839-2525

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Black & Blue Steak & Crab and other visitors
3 questions
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1 month ago

See all questions (3)

Questions? Get answers from Black & Blue Steak & Crab staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?