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#133 of 904 Japanese in Moscow
#1,935 of 10,768 Restaurants in Moscow
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Pizza, Fusion
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Drinks
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meals, features, about
Reviews (116)
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LanguageEnglish
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Reviewed 19 May 2019 via mobile

Nothing special... Even compared to other restaurants of this chain. Expecting much higher service level.

Date of visit: May 2019
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Roam787740, Менеджер по связям с общественностью at VASILCHUKI Chaihona №1, responded to this reviewResponded 29 May 2019

Hello! Thanks for the feedback! Please accept our apologies for the unsatisfactory service. Always happy to see you, with respect, Chaihona №1

Reviewed 16 August 2016 via mobile

I've been to Chaikhona no.1 in different locations before and not had a problem. So this review is specifically for this location. After sitting down we waited around 15mins for anyone to take our order. Waited a good 20mins for the first courses. My soup...arrived 10mins before my wife's salad. After that her sushi came and I had to wait 50 mins for my cutlets with potatoes, yes 50!!!! What did they do? Go out to kill the cow and dig up the potatoes!? We asked many times where they were and the answer was always they'll be very soon. Needless to say we didn't leave a tip and won't ever be back. Terrible place. If you value your time, stay away.More

Date of visit: August 2016
Helpful?
Reviewed 31 December 2015 via mobile

The service a bit slow but the variety of food and the atmosphere more than make up for it. My kids loved it too. At current exchange rate it represents fantastic value

Date of visit: December 2015
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