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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent27%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (114 reviews)
“fajitas” (11 reviews)
Closed Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
All Details
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Reviews (1,005)
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1 - 10 of 770 reviews

Reviewed 4 days ago via mobile

Dropped in for dinner and found that they had included several new burgers. The atomic burger is cooked to perfection with a twist of spice. The java burger is less spicy but piqued with coffee. Amazing service but the crew!More

Thank BoinkVal
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Dear BoinkVal, Thank you for dropping by and great to know that you enjoyed the new burgers that we just added to the menu. Thank you so much for the positive comments and will definitely relate to the chef and the service team. Best regards,...More

Reviewed 1 week ago

one of the best venues for a hard night out.. great bands and good food.. the dance are is just in front of the stage and that make is more fun.. on the whole a great place to chill.. thumsup..

Thank Gayden C
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear Gayden C, We appreciate and thank you for taking the time to comment your dining experience at Hard Rock Cafe Kuala Lumpur. Hope to see you again and in the meantime, keep rocking! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 1 week ago

The band was on stage, a friend of mine was on the keyboard, The Spirit Carries On and Jump were playing, it rocks the night.. Didnt have the change to order some foods, but drinks were on the table..it was all good...this place is happening...More

Thank Dave K
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Dave K, We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. Thank you for sharing your experience and we look forward to many more rocking times! Warm regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 1 week ago via mobile

Good quality food, very friendly & nice service staff, quantity is adequate, bit highly priced but worth itMore

Thank hisham m
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear hisham m, Thank you for the awesome review. It is good to know that you appreciate the quality of the food and service at Hard Rock Cafe Kuala Lumpur and we sure can't wait till you visit us again. Best regards, Management of Hard...More

Reviewed 1 week ago via mobile

We have been here during a short stay in Kuala Lumpur. Enjoyed the general typical HRC environment, however service was slow although there were not many people and food came in almost cold. Mock-tails with too much sugarMore

Thank roberto_dalmasso
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear roberto_dalmasso, Thank you for taking your time off to stop by at Hard Rock Cafe on your recent trip to Kuala Lumpur. We sincerely appreciate your honest opinion and we apologise that you didn't have a rocking time with us on this occasion. Hope...More

Reviewed 1 week ago via mobile

Food as usual, very good. Staff as usual, very friendly and efficient. The place is good, very nice the front view with a bike. However inside there is a big area that cannot see the stageMore

Thank Victor A
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Victor A, Many thanks for your positive comment. We truly appreciate your positive feedback on our food and service. We do have the limitation on the layout of the cafe and we tried our level best to accommodate by having screens all over the...More

Reviewed 2 weeks ago

had the business lunch and it was horrible. The manager was brilliant and didn't charge me for it, but the whole place lacked the essence of HRC. As a HRC fan, i was a bit disappointed. But will give a shout out to the Manager...More

Thank shaham
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Shaham, We are sorry that your experience at our Hard Rock Kuala Lumpur was not great Shaham. We hope that you do give us another try in the future! Best regards, Management of Hard Rock Cafe Kuala Lumpur.

Reviewed 2 weeks ago via mobile

Service and personnel are at the good level. What could be improved to provide the food menu after midnight as well, because I had late night flight arriving and the first thing I did as soon as I dropped my bags in the hotel I...More

Thank Albert N
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Albert N, Thank you for dropping by and we apologise that you did not manage to get your Legendary burger while you were at Hard Rock Cafe Kuala Lumpur. We understand the frustration, however, we can only cater for limited burgers and snacks until...More

Reviewed 2 weeks ago via mobile

My wife and I have eaten here on several occasions before and really enjoyed it, hence taking our friends for their first visit. Whilst three out of four of us enjoyed their meal, it was my lamb ribs which were the issue. The rack of...More

Thank supertykes
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear supertykes, We appreciate and thank you for taking the time to review your dining experience with us. We are very concern with our guest satisfaction and sincerely apologise for the the lamb ribs that you had at our cafe. We have shared your comments...More

Reviewed 4 weeks ago

Great place the Hard Rock Cafe to eat lunch or dinner because the food is good and western style is fine most of the time.More

Thank KevinSChina
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear kevsChina, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service. We will pass your feedback on to the team, and we look forward to see you again at Hard Rock Cafe Kuala Lumpur. Best...More

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Ask a question
Questions & Answers
poshn
23 October 2016|
AnswerShow all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
Vote
ashchic
18 September 2016|
AnswerShow all 3 answers
Response from norghani | Property representative |
Hi Ashchic and the rest, Thank you for your inquiry. For your information, Hard Rock Cafe Kuala Lumpur, Melaka, Kota Kinabalu cannot obtain Jakim Halal Certification because we serve liquor in the restaurant. However, all... More
0
Votes
aimless y
1 May 2016|
Answer
Response from John H | Reviewed this property |
The only number I have is +66-38-428-755. Ask them to put you through to the restaurant manager
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Child-friendly, Kids, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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