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Shang Palace

11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
+60 3-2074 3904
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Overview
  • Excellent53%
  • Very good30%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“peking duck” (15 reviews)
“dim sum” (40 reviews)
“siew mai” (5 reviews)
Closed Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
All Details
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Reviews (200)
Traveller rating
Traveller type
Time of year
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1 - 10 of 168 reviews

Reviewed 2 days ago via mobile

Me and my friend went to here, for the dinner. Can say that we are really satisfied about the service is nice, friendly and also giving suggestion for us easy to choose for our dinner. Can taste that chef is really hardworking to cook all...More

Thank HJNeo
Reviewed 4 days ago

My family gathering or friend gathering (weekend lunch venue) has been supporting shang palace for 5 - 6 years. They never disappoint us at any point. The food is very delicious. We always receive Excellent Service from the team Tiffany, Nelson, Soon Wei, Ah Loy,...More

Thank Tan C
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 days ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 5 days ago

The food is good. The decor is very nice. The service is excellent. The ambiance is great. Only downside is , it does not sell pork dishes so muslims can eat.

Thank wklptrs1
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 4 days ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 1 week ago via mobile

Shang Palace always prefect venue for Sunday YumCha venue with family. The dim sum variety never disappointment us, and of course the attentive service also at top level.

Thank GogogoC
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 4 weeks ago via mobile

Very delicious & tasty Chinese food the environment is very comfortable. Will definitely come back for the crispy duck.

Thank Sze Wei L
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 4 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 13 September 2017 via mobile

If you are a dim sum lover, it's a place for you. They have a plenty of choices with affordable price. You can have brunch dim sum buffet on Friday and Saturday. The rest was ala carte. It's kids friendly and good place for family...More

Thank Zylang2013
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 14 September 2017

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 12 September 2017

Food was so good, we booked in for a final dinner prior to leaving to the airport. Almost missed out flight : )

Thank psam333
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 13 September 2017

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 5 September 2017 via mobile

It is a really good experience that can having those delicious dim sum and service over here. Already looking forward to go again.

Thank HJNeo
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 7 September 2017

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 September 2017 via mobile

Good food and service, especially the Dim sum is beyond expectations. Thank Shang Palace giving me a great meal and service.

1  Thank Kaikai L
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 5 September 2017

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 September 2017 via mobile

Good service, food is nice. "Siu Mai" is extremely good! Dessert is nice too. Enjoy the atmosphere!!

Thank Jia X
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 5 September 2017

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

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Ask a question
Questions & Answers
KenWoon
5 May 2015|
Answer
Response from Francis C | Reviewed this property |
It is a chinese restaurant in shangri la..now they serve halal food..
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Kids, Business meetings, Groups
Open Hours
Sunday
10:30 AM - 2:30 PM
6:30 PM - 10:30 PM
Monday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Tuesday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Wednesday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Thursday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Friday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Saturday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Location and Contact Information
  • Address: 11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2074 3904
  • E-mail
Description
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.
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