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Royal India

$$ - $$$
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6th Floor, Pavilion, Jalan Bukit Bintang, Kuala Lumpur, Malaysia
+60 3-2143 3669
Today
11:00 - 22:00
Closed now
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Hours:
Sun - Sat 11:00 - 22:00
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156 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Chennai (Madras), India
Level Contributor
9 reviews
Reviewed 2 weeks ago

I went with my boss for dinner and we had ordered chicker starter which was very sweet. And the chicken soup we had was served as chicken gravy for rotis. The rotis are not soft and almost like fried. We did not expect a restaurant with name Royal to serve food at this kind and quality. Please do not upset... More 

Helpful?
Thank Munees18
Level Contributor
30 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

The food is delicious, and you can find a lot of variety of Indian food, but the prices are high sort of

Helpful?
Thank Shadi S
1 review
Reviewed 3 weeks ago via mobile

They charged us a bomb, refused to give us onion/green chilli. We were told it is a side dish and will be charged. No.water was served. Food is extremely ordinary. I rest my case there.

Helpful?
Thank Chetan T
Espoo, Finland
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Even for a mall restaurant this one was really pathetic. The food had trace amounts of taste and that was it. Our daughter dislikes strong tastes, so she liked it. My wife told me that her dish tasted like school food - in Finland, in the 90s, where the use of any spices or herbs was almost non-existent. My chicken... More 

Helpful?
Thank Mikael1000
Level Contributor
370 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 203 helpful votes
Reviewed 28 March 2017 via mobile

We tried Royal India as we wanted to try another dining option in the Pavillion and felt like an Indian meal, of which there are not many options in the Pavillion. It was a mistake. Fortunately our dining experiences are seldom so bad I feel the need to do such a negative review. This was the exception and one we... More 

Helpful?
Thank stuffmatters
Guru N, Guest Relations Manager at Royal India, responded to this review

Dear Stuffmatters, We are sorry about your dining experience with us. We would like to further investigate this issue and we would appreciate some details about your visit. Date and time of visit, items ordered, name of staff who attended to you. You can also get in touch with us at comments@sigb.com.my Cheers! More 

1 review
Reviewed 15 March 2017 via mobile

When i entered the guy was standing with a dead face. No hi, hello no greetings, then i thought may be he is not well but then the service person entered same thing. I ordered parantha which is normally served with pickle and yogurt but her they server without anything. The food taste seems to be ok but not worth... More 

Helpful?
Thank Aman K
Guru N, Guest Relations Manager at Royal India, responded to this review

Hi Aman, Sorry about your recent experience with us. We will surely look into your complaint about our unfriendly staff. We promise a much improved experience when you dine with us next. As for the Paratha you ordered, we will investigate the matter further. For further communication, you can mail us at comments@sigb.com.my Thanks! More 

2 reviews
Reviewed 27 February 2017

Looks good, but that's all, service is very poor and food quality and presentation is so bad that I cannot put in words + very pricey too, so save your time and money and avoid this crap place!!

Helpful?
Thank Sukhbinder S
Guru N, Guest Relations Manager at Royal India, responded to this review

Hello Sukhbinder S, We are sorry about your recent experience with us. Would you be able to describe the issues encountered for us to investigate the matter? Alternatively you could email us at comments@sigb.com.my We take our customer feedback seriously. We do investigate all matters and use it for further training and improvement. As we are located in a premium... More 

Bangalore, Karnataka, India
Level Contributor
247 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
Reviewed 21 February 2017

The only place in the high end Pavilion mall serving Indian food. The restaurant has a good ambiance with both indoor seating and seating in the mall foyer area overlooking the lights and glitter. The food served is good [ do not expect Indian taste in all] and tasty, with adequate quantity. The menu is pretty exhaustive and gives you... More 

Helpful?
Thank Ramachandran V
Guru N, Guest Relations Manager at Royal India, responded to this review

Hello Mr Ramachandran V, Thanks for visiting us and thanks for your honest review. We try our best to make the dishes as authentic as possible. We also take great pride in serving our best possible interpretation of the cuisine. Since we are located in the most premium mall in the country, our price reflects it. However, we match the... More 

delhi
Level Contributor
35 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 2 February 2017 via mobile

This is the only Indian restaurant in that mall . Dal makhani and a butter naan and a plain naan costed 67.63 MYR the guy sitting and the counter gave complimentary onion and lemon

Helpful?
Thank fireonwheels
Guru N, Guest Relations Manager at Royal India, responded to this review

Hello Fireonwheels, Thanks for visiting us. Hope you enjoyed your meal and we look forward to serving you again soon. Cheers! More 

Lincoln, United Kingdom
Level Contributor
161 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 28 January 2017 via mobile

Fancied a 🍛 and we were in the vicinity so popped in here. Didn't view TripAdvisor before so went in blind so to say. Had Lamb Rogan described as coming in thick gravy which turned out to be soup like in consistency and contained 7 minimal pieces of lamb. Was fairly bland and over salted. OH had Butter chicken and... More 

Helpful?
Thank JoeyMumbles
Guru N, Guest Relations Manager at Royal India, responded to this review

Hi JoeyMumbles, Thanks for your visit and for your honest opinion. Your comment about the Lamb Rogan has been passed on to the chef. However the number of lamb pieces will be between 5-7 chunks. Our portions are prepared for 1, but can be shared by 2. We are glad that you and your wife enjoyed the dishes. We are... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$6 - US$23
Cuisine
Indian
Meals
Lunch, Dinner
Restaurant features
Takeout, Wheelchair Accessible, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Cash Only, Delivery, Reservations, Free Wifi
Good for
Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 6th Floor, Pavilion, Jalan Bukit Bintang, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2143 3669
Description
Royal India, the epitome of Northern Indian dining. Quaintly nestled within Pavilion in the heart of Kuala Lumpur, guests are invited to experience idyllic tranquillity in the midst of the urban concrete jungle.

Royal India offers a more sophisticated dining experience accompanied by authentic North Indian cuisine with time-honoured recipes and exotic flavours to arouse the palate and delight the senses the way it was offered to the Maharajahs of India from the days of old.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Royal India and other visitors
1 question
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Questions? Get answers from Royal India staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?