We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Potbelly Sandwich Works

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
4945 Belt Line Road, Addison, TX
+1 972-661-2264
11:00 - 21:00
Closed now
See all hours
Mon - Fri 11:00 - 21:00
Sat - Sun 11:00 - 20:00
More Info
Add Photo Write a Review

34 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 33: English reviews
wichita, KS
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 January 2017

When twice during a recent visit to Dallas. Friendly employees fast service and good food. what more could you ask for!

Thank thollin576
College Station TX
Level Contributor
67 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 23 January 2017

Cute place. Clean. Friendly. But the food. :( Chili was like spaghetti sauce. My "grilled cheese" that cost $6 was one piece of cheese on a roll kinda burned.

Thank doskcs
Houston, Texas
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 November 2016

I enjoyed a Biggie Wreck sandwich at this location that was unbelievable. It was huge and very tasty. I recommend The Wreck and know you cannot go wrong.

Thank Tom M
Nashua, New Hampshire
Level Contributor
565 reviews
371 restaurant reviews
common_n_restaurant_reviews_1bd8 241 helpful votes
4 of 5 bubbles Reviewed 20 October 2016

Nice store, pretty empty at 7 pm so my sandwich - roast beef - was made very quickly. I added the hot peppers and they were delicious, a little heat and flavorful. The chicken soup was standard but tasty. Will return.

Thank Ron L
Dallas, Texas
Level Contributor
391 reviews
210 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed 6 September 2016 via mobile

I had an Italian sandwich with chips, drink, and a cookie, to go. Everything was pretty good. Service was fast and friendly. Good place to pick up food on your lunch break. A panhandler woman asked me for money out in the parking lot as I was leaving which kind of caught me off guard, as this is usually a... More 

Thank Mikeyveck
Boerne, Texas
Level Contributor
256 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed 9 August 2016

We ate here on our way home from a tennis tournament. The food was very good, the bread much better than some other sandwich chains and there was a good variety of things to choose from. I appreciated that they had some smaller sandwiches on the menu, as I always end up leaving uneaten a portion of even a 6"... More 

Thank hillcntrytraveler
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 June 2016 via mobile

Top notch customer service, friendly, fast, delish sandwiches and salads. They have such a larger variety than just your typical sandwich shops, clean, and great location. Indoor outdoor seating available.

Thank Monique L
Dallas, TX
Level Contributor
41 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 May 2016

We first discovered Potbelly while living in Chicago and have yet to be disappointed. They have excellent subs, which they toast. They recently added salads and now build your own Mac-n-cheese. The Mac is great and now makes it easier to feed my son who has special needs. He loves it!

Thank evanTX
Level Contributor
60 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 April 2016 via mobile

I took my wife here in between meetings she said the sub was about the same as subway at a higher price. Good but not great. I did not eat, just accompanied her.

Thank jdb99
Level Contributor
9 reviews
7 restaurant reviews
4 of 5 bubbles Reviewed 22 April 2016

Very good food and service. I usually have the large pizza sandwich and jalapeno fries. I've never left hungry. :)

Thank Chantry C

Travellers who viewed Potbelly Sandwich Works also viewed


Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$5 - US$10
American, Fast food, Soups
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Delivery
Good for
Cheap Eats, Child-friendly
Open Hours
11:00 - 20:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 20:00
Location and Contact Information
  • Address: 4945 Belt Line Road, Addison, TX
  • Location: United States  >  Texas (TX)  >  Addison
  • Phone Number: +1 972-661-2264

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?