Went with family on a Thursday evening. About a 30 minute wait to be seated, no big deal. It took over an hour to get our food after ordering. The staff was friendly and food was good, just ridiculously slow.
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O'Charley's has a good menu and Free Pie Wednesday is a good draw. Unfortunately, although I like the food, the service I have received has rarely been anything but average or below. I actually had to ask another waiter that I saw to go and...More
My friend and I decided to eat here since most everything else around the area was packed. I ordered the combination plate of ribs and chicken strips. The ribs were not good....very tough to eat. My friend had a steak and she said it was...More
Food was average. Price was above average. My smashed potatoes had additional items in it. The ribs were OK but not amazing. We won't be back
We ordered our food while shopping. When we arrived the waitress appeared out of no where(amazing) She knew who we were, confirmed our order, returned in less than 15 minutes with piping hot food. What incredible service and food!
The rolls were as good as we remember from other O'Charley's we have been to. The portions were large especially on the lunch size chicken tenders. The service was slow, especially for dessert; the excuse was they were having trouble with the whipped cream.
The food was very good, with the exception of the cold mashed sweet potatoes. The chairs around the table had bread crumbs in them from the previous customer. One of my two forks had a piece of dried food on it and the men's bathroom...More
The hostess was a bit confused when we asked for a booth....she seemed to think there was none available when we could clearly see that nearly half of them were empty. Guess there was a server shortage....after she soved that our server was wonderful, attentive...More