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Ratings and reviews

#75 of 125 Cafe in Melaka
There aren't enough food, service, value or atmosphere ratings for Axis Lounge At The DoubleTree By Hilton Melaka, Malaysia yet. Be one of the first to write a review!

Details

PRICE RANGE
US$6 - US$12
CUISINES
Cafe, Contemporary
Meals
Breakfast, Lunch, Dinner
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features, about
Reviews (11)
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Reviewed 31 December 2019

No one at the lounge when we visited. ordered a cofee and a beer and a samosa set. It took them forever to get the samosa set. Nice ambiance, nice set-up but not a great place for service, and samosa which finally appeared tasted blend...and very normal.More

Date of visit: December 2019
Helpful?
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 2 January 2020

Dear ck k, Thank you for taking a moment to share your experience. I am apologies to hear your recent dining experience with us was disappointing and not meet your expectations. We note on all comment and issue was highlight to our Executive Chef and...More

Reviewed 2 September 2019 via mobile

Last night I had to drink here with friends of mine. The view is beautiful specially at night. I had a margarita my friends he’d Tequila sunrise it was very nice very good service.More

Date of visit: September 2019
Helpful?2  
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 5 September 2019

Dear PieterS90, Thank you for taking the time to leave us a review of your dining experience with us at Axis Lounge. I am happy to note that you were enjoyed while having a drinks with us. Rest assure your compliment deliver to our team...More

Reviewed 18 June 2019

If you arrive 30 - 60 minutes after opening the experience is great. If before, not so good. Staff does not arrive on time so some options are not available and some of the food is not maintained properly.More

Date of visit: June 2019
Helpful?
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 20 June 2019

Dear Mark W, Thank you for taking the time to leave us a review of your dining experience at Axis Lounge. Your comment is valued for us to improve in future and highlight to management for further actions. Rest assure will improve quality of food,...More

Reviewed 5 June 2019 via mobile

The Axis Lounge serves as somewhat of a coffee shop during the day although bar drinks are available at any time and a bar at night. Whilst staying at the Doubletree I enjoyed coffee in the Axis on several occasions and partook in half price...drinks for happy hour one evening whilst enjoying a burger for dinner. Not bad prices in pleasant surrounds. I found service to be good. It lacks some atmosphere perhaps because it was always almost empty when I was there. You wouldn’t readily know that it serves coffee/cake during the day and needs some more promoting. Whilst I received complimentary light refreshments as a Hilton Diamond member perhaps to promote the place a little more Hilton should consider issuing a complimentary welcome drink voucher to all guests for use. One drink could often lead to two and a meal purchase etc and may promote some more foot traffic.More

Date of visit: June 2019
Helpful?2  
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 12 June 2019

Dear tranzactnow Thank you for taking the time to leave us a review of your dining experience with us at Axis Lounge. I am happy to note that you were enjoyed coffee in the Axis Lounge on several occasions and enjoyed the drinks during happy...More

Reviewed 30 May 2019 via mobile

Nice place to stay , good service and friendly staff. You should come and your journey with #DoubleTreeMalacca.More

Date of visit: May 2019
Helpful?2  
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 31 May 2019

Dear Amadwashere Thank you for taking the time to leave us a review of your dining experience with us at Axis Lounge. I am happy to note that you were impressed with services from our team and you have enjoyed your time. Hope will give...More

Reviewed 28 December 2018 via mobile

I was informed thought the website about the special bailey cinnamon. Went to try out . Oh my god it was the worst ever had. the picture tell can tell the best then me.More

Date of visit: December 2018
Helpful?2  
Ihsan_Bahri, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 30 December 2018

Dear LovelyJohorean, Thank you for taking the time to leave us with a review. I would like to apologize for the unpleasant experience for the beverage served recently at Axis Lounge and will be sure to share your feedback with the team for future improvements....More

Reviewed 25 September 2018 via mobile

Staying at the Hilton Doubletree which is a great hotel. Had a few drinks over at the Axis Lounge bar which I found to be great. Good selection of drinks and great service. Really a nice place to grab that late night Single Malt!More

Date of visit: September 2018
Helpful?4  
AbdAsriA, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 5 October 2018

Dear Alex P Thank you for taking the time to leave us a review of your recent dining experience with us at Axis Lounge. I am happy to note that you were impressed with team members’ services and you have enjoyed your time with us....More

Reviewed 11 September 2018 via mobile

Great service and friendly staff serve by sarsi!!! Enjoy the view with the nice cocktail! Thankiu so much! Will come again!!!More

Date of visit: September 2018
Helpful?2  
AbdAsriA, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 13 September 2018

Dear kazumi1106 Thank you for taking the time to write us a review. We are happy to learn that you have enjoyed your time with us and would like you to know that we are always at your service. I look forward to welcoming you...More

Reviewed 8 July 2018 via mobile

Newly hotel. Room is spacious with a nice sea view. However a little far from jonker walk and place of interest by walking. There are shopping mall below the hotel but not fully operational yet. The hotel staff customer service is excellent. Let but not...least, breakfast is good.More

Date of visit: July 2018
Helpful?2  
Abd Asri A, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 9 July 2018

Dear Kl H Thank you for taking a moment to share your experience. I am happy to see that the service provided from our hotel team was meet your expectation. Thank you for your valued feedback and we look forward to welcoming you back to...More

Reviewed 11 June 2018

This cafe has great view right by the Ocean. When you are looking for a nice cafe in Melaka, Axis is a great choice.More

Date of visit: June 2018
Helpful?2  
Abd Asri A, Manager at Axis Lounge At The DoubleTree By Hilton Melaka, responded to this reviewResponded 9 July 2018

Dear kpchitown Thank you for leaving us with an excellent review. I am thrilled to note that you were very impressed with the hospitality shown by our team members and that you loved our food here. We look forward to welcoming you back to Axis...More

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Frequently Asked Questions about Axis Lounge At The DoubleTree By Hilton Melaka

Yes, Axis Lounge At The DoubleTree By Hilton Melaka offers takeaway services.