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Outback Steakhouse

$$ - $$$
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1899 Sugar Exchange, Prattville, AL 36066-7742
+1 334-285-6281
11:00 - 21:30
Closed now
See all hours
Sun 11:00 - 21:00
Mon - Fri 11:00 - 21:30
Sat 11:00 - 23:00
More Info
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66 Reviews from our TripAdvisor Community

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Time of year
Showing 65: English reviews
Destin, Florida
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 1 week ago

The first serious clue there was an issue was when the wine glass was hot, I thought, hmmm, maybe they just brought it out of the dishwasher. Then, the sip of wine- the wine was HOT!! I have never experienced that in a restaurant before. I finally got the server's attention. She stated they had a problem with their cooler.... More 

Thank CaraAmica
Georgiana, Alabama
Level Contributor
150 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

We had the blooming onion for an appetizer and it seemed on the verge of being burned. I had the ribeye and baked potato. I ordered medium-well, but it came out rare. They put it back on the grill, but it returned still bleeding. They told me to keep the potato while I waited. My husband held it until they... More 

Thank Sarah M
Newport, Tennessee
Level Contributor
67 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 December 2016 via mobile

Door opened by Jonas & seated us quickly. Our happy server was Niki. Hubby ordered 9 oz steak & all-you-can-eat fried shrimp. I had the crab cake dinner & all-you-can-eat herb-garlic shrimp. Niki was quick to refill our drinks & re-order shrimp! We were happy & asked Al if he could get us the manager, Brad. It's easy when things... More 

Thank Rainbows4u2
1 review
1 of 5 bubbles Reviewed 2 November 2016 via mobile

38th anniversary celebration...only 4 patrons in restaurant before we arrived..husband never got his glass of water. Mine never refilled ..beer cheese fondue came so watery dripped off the 4 bread pretzels that came with it...the pecan blue cheese salad had less than 16th of teaspoon blue cheese crumbles on it...other Outbacks have more than generous amounts. Baked potato not thoroughly... More 

Thank SanAntRoz
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 October 2016

I have eaten here before and had good meals. I think they changed cooks since I was here last. My nephew ordered a plain hamburger. When it came, it looked like they had started putting condiments on it and then scraped them off. My sister- in-law ordered a steak medium well. It came out medium rare. I ordered my steak... More 

1 Thank Deryl R
Montgomery, Alabama
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 27 September 2016

Ten of us decided to eat here on Sunday. We arrived around 4:15pm. Waiter took our drink orders about 20 minutes later. Food order after another 15 minutes. One good thing, beer was good & cold. I ordered their "Towering shrimp on the Barbie filet atop a hash brown cake". The picture showed jumbo shrimp and a well seasoned filet--WRONG!... More 

Thank Terry B
Prattville, Alabama
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 September 2016 via mobile

My husband and I went to Outback for dinner last night. We went at about 7:15 pm. We walked in and were seated right away. Our server was pleasant and not pushy with special drinks or appetizers. My husband ordered Prime Rib with potato soup and a side of broccoli with cheese; I just had a grilled shrimp appetizer. Our... More 

Thank AlaZonaTraveler
Springville, Alabama
Level Contributor
56 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 6 September 2016

We arrived at about 1:30 PM on 9-6-16. The restaurant was almost completely empty and the hostess told us there was a wait. We laughed and thought it was a joke since the place was empty. We were told there would be a 15 or 20 minute wait. We waited 15 minutes and left. Just a suggestion: Perhaps the hostess... More 

Thank HungryinSpringville
Prattville, Alabama
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 27 August 2016 via mobile

It used to be one of our favorite places, the changed general managers and it is no longer good. Portions are much smaller, steaks are not cooked right, and they seem to have lost all the good staff.

Thank Kate I
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 August 2016 via mobile

We have always loved Outback. However, since this location opened in Prattville way back when, it has been nothing but a disappointment. This time was no different. We gave them more than a few second chances. We got a gift card and decided to give Outback another shot. We waited forever (at least 20 to 25 minutes) to get our... More 

Thank Andrea R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
American, Steakhouse
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 23:00
Location and Contact Information
  • Address: 1899 Sugar Exchange, Prattville, AL 36066-7742
  • Location: United States  >  Alabama (AL)  >  Prattville
  • Phone Number: +1 334-285-6281
This restaurant serves a variety of cuts of steak and the usual appetizers. The signature appetizer, the bloomin' onion, was over cooked, as was also, the coconut shrimp.

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?