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What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Face masks required for guests in public areas
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$4 - US$22
CUISINES
Italian, Pizza, Mediterranean, European, Neapolitan, Campania, Romana, Lazio, Sicilian, Central-Italian, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (258)
Filter reviews
97 results
Traveller rating
92
3
1
0
1
Traveller type
Time of year
LanguageEnglish
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Traveller rating
92
3
1
0
1
Show reviews that mention
All reviews pizza caprese salad garlic bread tiramisu authentic italian food busy road the owner costa rica thin crust short trip visit san jose great wine awesome food excellent customer service fresh ingredients close to the airport nice environment
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Reviewed 1 week ago

This is the BEST Italian food I have ever had in Costa Rica. I have been to Italy and this food is as fantastic as the food in Italy. The sangria was the BEST I had ever tested. The food was amazing, the service top...notch and the restaurant is very cute! Had lunch here and came back for pizza in the evening! A must go to when you are here!More

Date of visit: January 2022
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 1 week ago

Thank you very much for your review is very important for us. We are enjoy that it was a good day with us

Reviewed 2 weeks ago via mobile

Friendly, nice restaurent, cracking food/smoothies. What’s not to like! And returned our phone we left on table, big thx!

Date of visit: January 2022
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 2 weeks ago

Thank you very much for your review is very important for us. We are enjoy that it was a good day with us

Reviewed 2 weeks ago

The second time we have visited in the past six months and it lived up to its expectations. Extremely friendly reception and service. The owner could not have been more helpful when choosing the wine and offering menu suggestions.

Date of visit: January 2022
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 2 weeks ago

Thank you very much for your review is very important for us. We are enjoy.

Reviewed 3 weeks ago via mobile

This is the best Italian food that I have ever had outside of Italy. The pizza was the most thin and light pizza ever. The pesto was very fresh and flavorful. And the chicken parm was juicy and large. Free focaccia to start and free...limoncello to finish.The prices are reasonable, there was quick service, and the owner comes around to each table and makes conversation with everyone in the restaurant. You can tell that they put a lot of love and care into their food. They are rated the best on trip advisor for a reason. It really takes you on a short trip back to Italy! Please support this local restaurant.More

Date of visit: December 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 3 weeks ago
Google Translation

Muchas gracias por su comentario es muy importante para nosotros. Estamos felices que la pasaron bien.

Reviewed 3 weeks ago via mobile

Extremely tasty. Very authentic pizza. Nice environment and great service. They gave us free shots after the meal. Highly recommended!

Date of visit: December 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 3 weeks ago

Thank you very much for your review is very important for us. We are enjoy that it was a good day with us

Reviewed 12 December 2021 via mobile

Food was excellent, and the attention was amazing, I would recommend it if you want to have a great experience. One of the best pizzas I have ever tried.

Date of visit: December 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 13 December 2021

Thank you very much for your review is very important for us. We are enjoy that it was a good day with us.

Reviewed 10 December 2021 via mobile

We visited on a Thursday evening for dinner and had a delicious meal. The staff is very friendly and accommodating, and the other patrons were locals who all followed COVID rules well. We had the eggplant parmesan, garlic bread, spinach ravioli, and pasta arrabbiata, plus...flan and tiramisu for dessert. The Italian red wine with the meal was yummy, and they gave us complimentary limoncello at the end. They have some outdoor seating, and though it is a busy road, the traffic noise did not bother us. If we were in Alajuela or staying near the airport again in the future, we would happily return here.More

Date of visit: December 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 13 December 2021
Google Translation

Muchas gracias por su comentario es muy importante para nosotros. Estamos felices que la pasaron bien gracias

Reviewed 26 November 2021 via mobile

Awesome thin crust pizza’s. Very friendly helpful staff who went out of their way to make us feel welcome. If I had an Italian mother - this is what home would be like.

Date of visit: November 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 27 November 2021

Thank you very much for your Review Is very important for us. Se abre happy that you was enjoy

Reviewed 17 November 2021

Excellent customer service, delicious food. It feels like home. I went with my family and we all had a great time.

Date of visit: November 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 17 November 2021

Thank you very much for your Review Is very important for us to know that you was happy .

Reviewed 8 November 2021

One out favorite pizza 🍕, great staff and nice place. My family loves to go here. My two kids want go all weeks :-)

Date of visit: November 2021
Helpful?
Ragu, Propietario at Ragu, responded to this reviewResponded 9 November 2021

Thank you very much for your Review.is very important for us

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Questions & Answers
Ask a question
two1212
27 February 2021|
Answer
Response from retired177 |
For this trip a taxi would likely cost under two dollars. A "red" bus stops near this hotel and restaurant Ragu
0
Votes
Q1125RAmiked
7 December 2019|
Answer
Response from Ragualajuela | Property representative |
Hi thank you to write us, yes is safe before 9 pm and is walkable a just 5 blocks to Marriot hotel.
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Frequently Asked Questions about Ragu

Yes, Ragu offers takeaway services.

Yes, Ragu offers delivery services.

Yes, Ragu is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Ragu is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4