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Hard Rock

Autopista General Canas | Wyndham Herradura Hotel, San Jose, Costa Rica
+506 2209 9814
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Overview
  • Excellent24%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible10%
4 weeks ago
“Passable but not the best by far ”
4 weeks ago
“Expect the expected”
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Autopista General Canas | Wyndham Herradura Hotel, San Jose, Costa Rica
All Details
Write a ReviewReviews (441)
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1 - 10 of 233 reviews

Reviewed 1 week ago via mobile

After a whole day in a van from the coast, I just wanted an American type burger. Great service and huge burger and fries.

Thank Sailawa
Hard Rock S, Manager at Hard Rock, responded to this reviewResponded 1 week ago

Nice to heard, and of course, our burgers are the best!

Reviewed 3 weeks ago via mobile

After eating here, I was somewhat disappointed. The service was fine, but I didn’t feel that the food was a great value, especially because the flavor wasn’t anything special. There’s definitely room for improvement, but my meal wasn’t awful, just mediocre. I think I could...More

Thank pf_002
Hard Rock S, Manager at Hard Rock, responded to this reviewResponded 3 weeks ago

Thanks for your review, it is important to us to have our customers feedback. We will see this case with the management team to improve the experience to our customers.

Reviewed 4 weeks ago via mobile

Went here mainly for the shop ( I collect the t shirts, my wife collects teddy bears) But decided to have lunch as it was last day in Costa Rica Staff very friendly (save one, read on) Food sadly was only ok, I asked for...More

Thank Mrdirect51
Hard Rock S, Manager at Hard Rock, responded to this reviewResponded 3 weeks ago

Hello, thanks for your full review. It is important to us to have feedback from our customers.

Reviewed 4 weeks ago via mobile

Expect the expected. Typical american menu. Good burgers and salads and chicken wings. Better to come when you are not on a diet. Acceptable service.

Thank Am M
Hard Rock S, Manager at Hard Rock, responded to this reviewResponded 4 weeks ago

Thank for you review Am M, one of our missions is to exceed customer spectations, so, your feedback is trully important to us, keep Rocking!

Reviewed 4 weeks ago

we were a party of 11 and enjoyed our meal here- everyone was exhausted but we were able to put down the mammoth burgers they have-- if you want a reasonable meal with something for everyone, this is your place

Thank keepingwarm
Hard Rock S, Manager at Hard Rock, responded to this reviewResponded 4 weeks ago

Hello!, Absolutly right! our burguers and meals trully Rocks! we´re glad that you enjoy your visit!

A TripAdvisor Member
61
Reviewed 13 March 2018 via mobile

Decided to have dinner here on last night in Costa Rica due to convenient location near our hotel Wyndham Herradura. Food was very disappointing. My pulled pork sandwich was low on flavor and had a large bone in it. As we were sitting waiting to...More

Thank A TripAdvisor Member
Hard Rock S, Gerente at Hard Rock, responded to this reviewResponded 15 March 2018

Thank you for writing we regret that the experience has not been what all the clients deserve to receive, for us they are very important all the mentioned details help us improve day by day! Best Regards Jose L Sanchez Sales & Marketing Manager

Reviewed 12 March 2018

I was dragged here by a co-worker who loves to play "tourist". Not my favorite place. The service was slow, the food was mediocre at best. I don't get the appeal of this place.More

Thank Jeff S
Hard Rock S, Gerente at Hard Rock, responded to this reviewResponded 13 March 2018

Hello, how are you? Thanks for your review. We regret that your experience has not lived up to what we are accustomed to give our customers. We hope to have the opportunity to have an upcoming visit from you to provide the experience that all...More

Reviewed 11 March 2018 via mobile

Our waiter was friendly and attentive, my onion rings were very good, but otherwise this was an expensive dinner. We didn’t have much choice - the area lacks good restaurants- so we decided to try The Hard Rock Cafe. I had the Legend Burger, and...More

Thank Nancy K
Hard Rock S, Gerente at Hard Rock, responded to this reviewResponded 12 March 2018

Nancy thanks for the review .all the details are important for us, we improve every time you tell us about your experiences in our cafe. Best Regards Jose L Sanchez Sales & Marketing Manager

Reviewed 9 March 2018

We were staying at the Wyndham Herradura Hotel so this place was convenient. The staff accommodated our request to sit outside, however, we quickly went in due to the wind. Waiter was awesome. He recommended different beers & allowed us to sample several. He also...More

Thank waltra
Hard Rock S, Gerente at Hard Rock, responded to this reviewResponded 10 March 2018

Waltra , Thanks for sharing, for us it is very important that all visitors live an authentic Hard Rock experience, come back soon !! always welcome !! Cheers, Jose L Sanchez Sales & Marketing Manager

Reviewed 2 March 2018 via mobile

Situated a few minutes walk from many hotels in the Cariari area of San Jose. We were always met with a warm welcome and shown in. Usually for drinks at the bar, then with food to follow. The staff were charming, friendly and attentive. We...More

Thank Neil H
Hard Rock S, Gerente at Hard Rock, responded to this reviewResponded 3 March 2018

Mr. Neil.Thanks Thank you for sharing this amazing experience with us, our rock stars will always be waiting for you to have a good time.Come back soon!! Cheers, Jose Luis Sanchez Sales & Marketing Manager

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Ask a question
Questions & Answers
Dieter G
4 November 2017|
Answer
Response from Hard Rock S | Property representative |
Dieter Muchas gracias por escribirnos, la membresia de Hard Rock es totalmente gratis ,nosotros no cobramos cover o entrada ,cuando hay eventos eso es de las bandas o productores.Para nosotros son muy importantes los... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$35
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Parking Available, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Validated Parking, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available, Accepts Credit Cards
Good for
Special Occasion Dining, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
12:00 PM - 11:00 PM
Monday
12:00 PM - 11:00 PM
Tuesday
12:00 PM - 11:00 PM
Wednesday
12:00 PM - 11:00 PM
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 2:00 AM
Saturday
12:00 PM - 2:00 AM
Location and Contact Information
  • Address: Autopista General Canas | Wyndham Herradura Hotel, San Jose, Costa Rica
  • Location: Central America  >  Costa Rica  >  Province of San Jose  >  San Jose Metro  >  San Jose
  • Phone Number: +506 2209 9814
  • E-mail
Description
After a day of sunbathing and swimming or surfing in the beautiful beaches of Costa Rica, satisfy your hunger at Hard Rock Cafe San Jose. Our cafe is easy to find; just look for the giant Hard Rock Cafe guitar outside the building. We're located directly in front of Route 1, the most important highway in Costa Rica, across from the soon-to-be-completed Costa Rica Convention Center, and just 7 kilometers south of Juan Santamaria International Airport. Our location in the center of one of most important hotel districts of San Jose ensures quick and easy access to delicious food any time you desire. Hard Rock with Costa Rican Flair At our cafe in San Jose, you'll enjoy a classic Hard Rock experience with a little taste of Costa Rica. The capital of Costa Rica, San Jose is located in the middle of the Central Valley area, which is surrounded by lush, majestic mountains. You can see these beauties from any seat in our cafe, especially those near our 360-degree stage that "imitates" the surrounding area to offer a perfect view of the outside. For even better views of the mountains around our cafe, venture outside to our two large terraces, which feature fire pits for cool, windy nights. We also have an exclusive VIP room that can be used for corporate meetings and social celebrations with up to 60 people.
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