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Cargo Hold Restaurant

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Bell Street - Ushaka Marine World, Durban, South Africa
+27 31 328 8065
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389 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Pretoria
Level Contributor
81 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

We visited on a Saturday evening and were surprised at the number of people who were seated for the early sitting. We had booked ahead to ensure a good view of the tank. We were seated at a table in the doorway. I mentioned this to the staff and showed them my email confirming a seat on the balcony overlooking... More 

Helpful?
Thank MadforitalyPretoria
Durban, South Africa
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Cargo Hold is worth a visit, not only for the food but for the location as well. The eating in this ship and next the tank with the sharks is spectacular and a whole new dining experience. We were all very happy with our meals, especially the fish and the seafood is good and the Mojitos are amazing.

Helpful?
Thank krallkatrin
Durban, South Africa
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We went to cargo hold after many year, the last being a company Christmas party about 8 years ago - back then it was one of the best places in Durban. However on our recent visit the service was pathetic to say the least. The waiters are rude and not helpful at all, we waited over 45 mins for our... More 

Helpful?
Thank Nazarene_M
MissyScales, Manager at Cargo Hold Restaurant, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your experience at Cargo Hold. We sincerely apologise to you and your dining guests and can assure you that your feedback is very important to us. We will most certainly be investigating this matter, as our vision at uShaka Marine World is a guest-first approach and our... More 

2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Wow, what a fantastic experience. We were treated to excellent and friendly service. Moren (I hope I spelt it right) went all out to make our night perfect. The cargo hold decor and the fact that you dine with sharks made it unforgettable. Then you get the food.. It's pure bliss. It just kept getting better. Thanks for a perfect... More 

Helpful?
Thank Ronald K
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

We had a table booked for dinner but our footwear was not good enough and we were refused entry. Be warned - take note of the dress code. Staff are utterly rude and we left feeling humiliated and disappointed.

Helpful?
Thank Maylanes
MissyScales, Manager at Cargo Hold Restaurant, responded to this review

Dear Maylanes Thank you for bringing your concern regarding the incident pertaining to our required dress code to our attention. We do provide information pertaining to our dress code on our website, in all our email booking confirmations as well as at the entrance to the restaurant. We clearly stipulate that children under 12 are unfortunately not able to join... More 

London, United Kingdom
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Always a bit worried that restaurants that have a big gimmick factor put more effort into the surroundings than the food. But in this case the Cargo Hold has good food, good service and an interesting place to visit.

Helpful?
Thank Alec M
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 5 weeks ago

Great food and best experience of dining with the fishes watching you. A bit over priced but still well worth it!

Helpful?
Thank Deen M
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 February 2017

the restaurant offers a wide selection of food, rather expensive, but eating with the sharks is a special experience. I'ld recommend their seafood or fish dishes, they were excellent

Helpful?
Thank Frasini
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 February 2017 via mobile

Its a truly unique experiance to dine with such an amazing back drop. It was the main focal point of our whole lunch. I ordered the kassler off the themed san francisco menu and it was amazing. My partner was jealous and prefered my dish over his. Prices are a bit steep but you pay for the great photos and... More 

Helpful?
Thank Sburgin
1 review
1 of 5 bubbles Reviewed 11 February 2017 via mobile

Cargo Hold on a go-slow! Arrived at the Cargo Hold this evening with a party of 7 including two kids.Ordered at 19h20..sat waiting for an over an hour with no sign of any food arriving.Watched other diners arrive after us and get their food. At 20h30 the waitress arrives to tell us to expect further delays as they were first... More 

Helpful?
Thank Edwin D
MissyScales, Manager at Cargo Hold Restaurant, responded to this review

Dear Edwin As good food and good client service go hand in hand on our priority list, we were deeply upset to read this complaint and would like to apologise for the poor level of service. Although we cannot make good on this at this late stage, we would like to reassure both these guests and those that will join... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$15 - US$20
Cuisine
Seafood, European, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Groups, Child-friendly, Romantic, View, Business meetings, Special Occasion Dining
Location and Contact Information
  • Address: Bell Street - Ushaka Marine World, Durban, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • Phone Number: +27 31 328 8065

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cargo Hold Restaurant and other visitors
2 questions
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?