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Hard Rock Cafe

3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
+1 602-261-7625
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Overview
  • Excellent32%
  • Very good45%
  • Average17%
  • Poor2%
  • Terrible4%
Travellers talk about
“nachos” (12 reviews)
“bruschetta” (3 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
All Details
Write a ReviewReviews (273)
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1 - 10 of 231 reviews

Reviewed 2 weeks ago via mobile

Great fun service at the bar. Had fun with Luis, Carrie. Good times good drinks. Ask for training wheels if you are taking shots

Thank Pat K
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

So glad to hear you had a great time. Thank you for his comments and we hope to see you back very soon. Regards, Brent

Reviewed 4 November 2017

We were very surprised by the food at this Hard Rock Cafe. We have been to so many cafes and out of all of these this one had the BEST food!!! We had our usual salad and legendary burgers with cheesecake and apple crisp for...More

Thank journeymaid48
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 November 2017

Wow, I really appreciate your comments. Our food offererings have really evolved over time and I have great people that prepare and serve that food with pride. Thank you again and I hope to see you back in the very near future. Regards, Brent

Reviewed 27 October 2017 via mobile

Ok the memorabilia is great. But the rest is so average and has simply not evolved over the years. The food was ok and no better. The service was no better, I ordered a drink and never got it. Leave to tourists and avoid.

Thank aussierater2
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

So sorry we didn't wow you on your recent visit to my café. Swing buy next time you are down town and I'll buy you that drink. Regards, Brent

Reviewed 17 October 2017 via mobile

I called here for dinner and to buy collectibles during a stopover. Unfortunately there was a baseball game in at the nearby stadium and the Cafe was packed. This impacted a bit the service, but in general everything was as expected from a Hard Rock...More

Thank Mark B
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 27 October 2017

I wanted to thank you for your comments and moreover your business. I hope to see you next time you are downtown. Regards, Brent

Reviewed 11 October 2017

Stopped by for dinner on a Sunday night. I asked for a seat outside and was told they didn’t have anybody servicing that area. However, the manager overheard and said he would take care of me which he did. I was able to sit outside...More

Thank XUSA_TravelerX
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 October 2017

Thank you for the comments. I'm so glad we accommodated your seating request and you received great food and service. I will share this review with the team as an example of doing whatever it takes to take care of all of our guests. I...More

Reviewed 11 October 2017 via mobile

This is one of me favorite chains anywhere. I like the environment, the music, the food... All of it. The ribs, NY strip and ribeye are pretty dam good and so are the salads. Just impossible to visit on game days unfortunately

Thank arbonfieti
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 October 2017

I real appreciate your comments. Thank you for being such a fan of the brand. I hope to see you next time you are in the Downtown area. Regards, Brent

Reviewed 6 October 2017

Typically decent Hard Rock Cafe food and service. Parked at Collier Center ($3). Favorite rock memorabilia was from the Rolling Stones, Stevie Nicks and Glenn Frey.

Thank Michael B
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 October 2017

I really appreciate your comments and loyalty to the brand. I hope to see you next time you are in the area. Regards, Brent

Reviewed 26 September 2017

This restaurant is close to Chase Field. The service was outstanding, the wait staff was friendly and made sure we had everything we needed and their suggestions were spot-on. We ordered the Legendary Burger with Parmesan fries was a delicious choice.More

Thank Margaret F
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 October 2017

Thank you for your kind words. I really wanted to thank you for your business and the time you took to write a review. I share these comments with my team to help us better serve our guest and celebrate our victories. We hope to...More

Reviewed 19 September 2017

Whenever I travel I always seek out the HRC to see what memorabilia they have on hand. In this case the best was the Alice Cooper jacket and head from the guillotine act. I had the Texas pulled pork sandwich, good but messy (as it...More

Thank SidSidow
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 October 2017

So glad to hear you had a great time in my café recently. Kristin is a great representative of the café and brand ion general. Thank you your comments and we will see you soon. Brent

Reviewed 18 September 2017

I remember the bigger location they initially tried off of Camelback Road in Phoenix. It had an awesome Hard Rock guitar light and fountain out front and was pretty impressive. Though i never understood how come it never became a hot spot in Phoenix. Now...More

Thank northernk
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 October 2017

I appreciate you comments and hope to see back in the near future. Regards, Brent

Nearby
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Nearby Attractions
Chase Field
1,893 reviews
.46 km away
Talking Sticks Resort Arena
343 reviews
.12 km away
St. Mary's Basilica
212 reviews
.46 km away
Phoenix Civic Plaza Convention Center
136 reviews
.38 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Free Wifi
Good for
Bar Scene, Groups, Kids, Child-friendly, Special Occasion Dining
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix
  • Phone Number: +1 602-261-7625
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