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Hacienda del Lago

$$ - $$$
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14155 E Via Rancho Del Lago, Vail, AZ 85641-9280
07:00 - 20:00
Closed now
See all hours
Sun - Thu 07:00 - 20:00
Fri - Sat 07:00 - 21:00
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Vail, Arizona
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 April 2017 via mobile

When I first moved here the food was great the customer service was great. There have been so many changes there with people bad customer service bad food. This time I went the food was definitely better and the customer service was better so definitely getting Better than what it was

Thank Gail M
Vail, Arizona
Level Contributor
56 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 March 2017

We have eaten here many times and its kind of mixed. Sometimes the food is very good and the service is bad, sometimes like our last trip the service was excellent, but the food was not so good. Its not bad, just somehow lacking. Years ago it was better. Also if you get there for the singing night, its quite... More 

Thank Karen S
San Diego, California
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 26 November 2016 via mobile

Unfortunately, our simple order of burgers and fish & chips got messed up. Mediocre food. Wanted to go out with visiting family after busy day exploring Tucson & shopping but this was a let down. Poor service and poor food - can't say anything good.

Thank tqtq
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016

More than average fare at this out of the way restaurant. Quiet and good for conversation. There are many choices and specials to choose from. IF you are in the mood for a slightly better than average place to dine in this area, this is it. I enjoyed their pasta and chicken dishes very much.

1 Thank AZSherryW
Tucson, AZ
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016 via mobile

Despite making suggestions to improve service and the food, it seems like it all falls on Deaf ears. Prior to building the current structure, the restaurant and pro shop were in a relocatable building. The food was EXCELLENT and the wait staff knew everyone. Everyone knew them as well. Now, the wait staff rarely introduces themselves, the menu is smaller... More 

1 Thank Hardock1141
Vail, Arizona
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 20 July 2016 via mobile

Disappointed, no happy hour menu, drinks and food just ok. Nice place but could be so much more. Used to be great, not sure what happened.

Thank Cat_Travels2000
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 June 2016 via mobile

Not impressed. Poor management. Lovely setting. I have tried it for lunch and dinner. Service mediocre. Could be so muchore, if anyone cared.

Vail, Arizona
Level Contributor
6 reviews
3 restaurant reviews
Reviewed 25 April 2016

We go to the Hacienda del Lago frequently and have had breakfast, lunch and dinner there. The staff is friendly and efficient. The food is good, with ample servings. I am glad that they are staying open until 9 pm now.

Thank 06072014
Vail, Arizona
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 7 April 2016 via mobile

I really like to support local businesses and restaurants in our neighborhood, but we will not be going back to the restaurant at Hacienda del Lago. With our children and grandchildren in tow, we arrived for our 6:15 reservation. Our table on the patio was not ready but we were led out and put the table and chairs together. We... More 

Thank Dragonlady1017
Vail, Arizona
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 9 December 2015

Would not return for breakfast. Ordered eggs over easy, they were well done, ordered bacon very crisp - had to send back. Toast was cold and would not melt the butter. Never offered a second cup of coffee. Overall not a pleasant experience.

1 Thank bgibsonaz

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Restaurant Details

Rating summary
  • Food
  • Value
American, Barbecue
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Groups, Child-friendly
Open Hours
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
07:00 - 21:00
07:00 - 21:00
Location and Contact Information
  • Address: 14155 E Via Rancho Del Lago, Vail, AZ 85641-9280
  • Location: United States  >  Arizona (AZ)  >  Vail
They serve breakfast, lunch, and dinner. Golf course community, beautiful views of the golf course. Reasonable prices and daily specials.

Questions & Answers

Questions? Get answers from Hacienda del Lago staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?