I enjoyed while here staff with the helpful and always willing to assist staff. Rooms were well cleaned
This is the old imperial hotel which has very old, dated furniture. The place could do with some livening up. The service staff were a bit confused at first but warmed up and gave us excellent service through out our meal. We ordered traditional/staple food...More
Had dinner at the Victoria,tried their fresh water fish from lake victoria,was very fresh and well prepared,staff was very polite and at our beck and call all through out our dinner
My 30min stay at this place was not disappointing. Though I did not eat, my cold tusker was served with a lot of care and within time. Expect me back when I come to kisumu
Dropped in on a Saturday evening,only 2 other tables occupied,waited 15 mins then went to the bar to get a drink before the waiter came rushing.Left to seek a place with more of a crowd to watch a WC game.Waiter informed me,wifi ws 100/- for...More
Dear Valued Patron Thank you for your review, I apologize if our services has not met your expectations. I can assure you this is not the standard Victoria Terrace is known for. I am going to take your valued comments and work with my team...More
On the sports ground side of the Imperial Hotel in the centre of town, and not beside the lake as the name might suggest, is this very pleasent and proffessionally run bar & restuarant. There is a small pool which is situated in the cool...More
Dear Mr Andrew Thank you for your valued feedback in regards to your experience at Victoria Terrace, we are glad you have enjoyed your experience and look forward to host you again soon. Kind Regards Francois van Wyk General Manager
If you are looking for the coldest beers in Kisumu or a great Burger then this place is it ! They have a swimming pool as well for those warm days .
Dear Mr Lucas Thank you for your valued feedback, we are pleased to hear you have enjoyed Victoria Terrace and looking forward to host you again soon. Kind Regards Francois van Wyk General Manager
I visited Kenya from South Africa and stayed in Kisumu, I really enjoyed every meal at Imperial Hotel, not only was the food excellent, but the presentation and service was very great. I really highly recommend a stay at the Imperial Hotel.
Dear Mrs Rykie Thank you for your valued feedback. We are pleased to hear you have enjoyed your experience at Imperial Hotel & Victoria Terrace. Kind Regards Francois van Wyk General Manager
My son brought these chicken burgers from Imperial Hotel, takeaway. Firstly, the packing was great, well organized. Then the quantity was filling, we were really stuffed. This is a good option for a quick and large meal eat in or takeaway from the center of...More