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Cold Stone Creamery

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1129 Pacific Ave, Santa Cruz, CA 95060-4431
+1 831-423-7015
11:00 - 23:00
Open now
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Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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22 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 21: English reviews
Pacific Grove, California
Level Contributor
33 reviews
26 restaurant reviews
5 of 5 bubbles Reviewed 7 January 2017

Good ice cream, friendly service. Clean, centrally located. Server was very efficient and training while we were there, nice to see the manager taking his time doing training to ensure all was perfect, downside no restroom, kinda strange for a Cold Stone. Less cleaning I guess....

Thank YoKern
Woodinville, Washington
Level Contributor
329 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 24 April 2016

A convenient place to stop when you are ready to get dessert. We stopped here one evening and ate outside. The people watching on Pacific Avenue is great and so is the ice cream. Cons: You won't find any low-cal items on the menu.

Thank Brin651
Level Contributor
291 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 3 April 2016

I really don't get the attraction to Cold Stone. It's always less than ideal (and I've given it many second chances). The prices are astronomical, the portions are skimp. Who serves just one scoop with a giant waffle cone? I know they can do better but my daughter likes this place. After walking another 2 blocks we saw another ice... More 

Thank ttaylor2u
Check, Virginia
Level Contributor
144 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 February 2016

It's Cold Stone. And it's ice cream. It'd take a lot to screw that up. Always tasty, whether you just want a scoop or two, or some other creation of theirs.

Thank Jason K
Carrickfergus, United Kingdom
Level Contributor
268 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 507 helpful votes
2 of 5 bubbles Reviewed 10 February 2016

I love Cold Stone Ice Cream, it really is the best. This branch however served up the meanest amount of ice cream and ingredients we have ever had at any of its facilities. Even with the server going back to the tray for another scoop, the ice cream barely reached the rim of the cup. Didn't leave a tip so... More 

Thank redhand
Aalborg, Denmark
Level Contributor
130 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 14 January 2016

A sure stop on the trip. Love the icecream. Not good for the healthy lifestyle, but excellent for mental health :-)

Thank Charlotte L
Level Contributor
85 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 29 November 2015 via mobile

Cold Stone has really good ice cream, but it takes time to make a flavor and they never seem to have enough help. When I went in on a Saturday afternoon there was only one person working the whole place. They need to do the service part better.

Thank pandasdad
Santa Cruz, California
Level Contributor
67 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 October 2015

It is an ice cream shop and it has excellent ice cream. The price is right and the workers are friendly.

Thank Paul S
Chester, United Kingdom
Level Contributor
326 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 13 October 2015

Not familiar with Cold Stone Creamery we called in one evening for hot churros and ice cream. As we waited for it to be made we were treated to the singing when they get a tip and watched others ice cream with their choice of additions being worked on the cold stones. Very good ice cream.

Thank peterschofield37
Santa Cruz, California
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

We have ordered ice cream cakes from cold stone creamery for three or four birthdays. The quality and taste is the best ice cream I've ever had. I went in person to collect the cakes, and the atmosphere is good and the servers are nice. Tried two scoops of mint ice cream in a cone before and absolutely loved it.

2 Thank Alexander K

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1129 Pacific Ave, Santa Cruz, CA 95060-4431
  • Location: United States  >  California (CA)  >  Santa Cruz
  • Phone Number: +1 831-423-7015

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?